groprofit
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Mar 27, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

None of those steps have worked. I know there are a bunch of us who still love this device and hope that you would do something to help us. Thank you.

groprofit
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Mar 27, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

Thank you. I hope this happens soon so I can get some sleep!

groprofit
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Mar 27, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

Thank you so much!

groprofit
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Mar 27, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

Hope do you set your Bose sleep app updates to automatic? Thanks

TedHarrison
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Feb 13, 2019

Re: Latest iOS 13.4 Sleepbuds don't connect

I think they mean app updates on the phone, not just the Bose app.

 

It's in Settings, your Apple ID (at the top) , iTunes and App Stores, turn on App Updates

oaklandm
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Oct 3, 2018

Re: Latest iOS 13.4 Sleepbuds don't connect

iOS 13.4.1 has been released and still no sleepbuds connection, to me this points more towards a Bose app issue now

culader
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Mar 30, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

Definitely a Bose App problem. Apple just fixed all Bluetooth connectivity problems with the new 13.4.1 update. Sleepbuds still DO NOT connect to iPhone 11. 
Come on Bose, give us an update!

TedHarrison
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Feb 13, 2019

Re: Latest iOS 13.4 Sleepbuds don't connect

I’ve updated to 13.4.1 and the problem remains the same, the buds timeout when trying to connect 

Lbl8ke
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Apr 8, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

I’ve got the same problem as you guys. I’m pleased to see that Bose have acknowledged the issue and will resolve it.  Myself and 30 colleagues are all shift workers in Air Traffic Control and a large percentage of us have the sleep buds to aid sleep during the day when we have to work Nights (yes - there are some people who don't have a problem with the batteries yet!) I’ve alerted all my colleagues with iPhone’s not to update until the fix is released but it was too late for some.

 

Come on Bose!

st00097
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Mar 30, 2020

Re: Latest iOS 13.4 Sleepbuds don't connect

It seems that there is no Bose engineer to solve this issue although Andy (Community Manager) alleged Bose sleep app team working on software update. 😠