PattyE
Participant
  • 0
  • 1
  • 0
Registered since

May 31, 2019

Left sleep bud stopped working

My husband bought me sleepbuds but the left one doesn’t Work. We live in Chile.... What can I do?
1 REPLY 1
Zoe_C
Moderator - Retired
  • 0
  • 1030
  • 79
Registered since

Mar 26, 2019

Re: Left sleep bud stopped working

Hello PattyE,

 

Thanks for reaching out, I am sorry to hear you are having trouble with your Noise-Masking Sleepbuds. I would be more than happy to help you today, I would recommend trying a product reboot, to do this insert a thin paper clip or pin into the hole on the back of the case near the USB connector. Press until you feel a click.

 

 

I hope this helps, let me know how you get on!

 

Kindest regards,

Zoe C - Community Support