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May 31, 2019

Left sleep bud stopped working

My husband bought me sleepbuds but the left one doesn’t Work. We live in Chile.... What can I do?
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Mar 26, 2019

Re: Left sleep bud stopped working

Hello PattyE,


Thanks for reaching out, I am sorry to hear you are having trouble with your Noise-Masking Sleepbuds. I would be more than happy to help you today, I would recommend trying a product reboot, to do this insert a thin paper clip or pin into the hole on the back of the case near the USB connector. Press until you feel a click.



I hope this helps, let me know how you get on!


Kindest regards,

Zoe C - Community Support