My left sleepbud keeps disconnecting

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Silent Starter

My left sleepbud keeps disconnecting

I just purchased these about 1 week ago.  Unfortunately the left earbud constantly disconnects and this defeats the entire purpose of purchasing the sleepbuds.   Please help, as of this moment this product is completely unreliable.   

3 REPLIES
Moderator

Re: My left sleepbud keeps disconnecting

Hi Gixxer76,

 

Thanks for posting. I am so sorry to hear that. Could you try something?

 

  • Uninstall the Sleepbuds app from your phone
  • Reinstall the Sleepbuds app and try again

 

 

If you are still having issues, I would contact your Sleepbuds support team for assistance. Here is the contact information: (800) 905-1273.

 

Regards,

 

Tony G - Community Support

Silent Starter

Re: My left sleepbud keeps disconnecting

Thank you.  I did that and it improved the stabality greatly.  It still disconnects but not a frequently.   There still needs to be a fix for the disconnects

Silent Starter

Re: My left sleepbud keeps disconnecting

Try this, hope it will fix the issue. Cause once I faced the same issue and then this process helped me to fix it.

 

Uninstall the Sleepbuds app from your phone

Reinstall the Sleepbuds app and try again