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Feb 27, 2019

My right sleepbud barely sounds

My left sleepbud plays normal levels. My right one worked normal for about two weeks and now I can barely hear anything from it unless i max the sound.
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Feb 26, 2019

Re: My right sleepbud barely sounds

Hi tmdreiling,

 

Thank you for posting to the community forum. I'm sorry to hear that you're experiencing this. Here are a couple of things worth trying:

 

  1. Check the eartip for blockage. Shining a flashlight through it can help make blockages more visible.
  2. Try a different ear tip.

Please let us know if this resolves the issue.

 

Patrick A - Community Support

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Mar 10, 2019

Re: My right sleepbud barely sounds

Same thing is happening to me---one of the buds has static and is very low in volume.  Where do we get the new tips?

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Re: My right sleepbud barely sounds

Hi shefferec, 

 

You can purchase replacement tips for your Sleep Buds on your regions Bose website under the Sleep Buds Accessories, or alternatively you can contact your local Customer Support Team who can order this for you.  

 

If you select this link - Contact Us you can select your region. Scroll to the bottom and select contact us which will provide you with their contact number.

 

Many thanks

 

Leon_C - Community Support