Re: Noise masking ear buds not fully charging
Having exactly the same issue.
Left bud only charges upto 48%. Got my buds in usa but living in Dubai at the minute. No help from customer support here. Its been months bose have known about this issue yet still no fix which makes me think its a hardware issue. Should issue a service issue on the website for product replacement if its the case. Absolute shambles from bose for an expensive product.
It is clearly a generic problem. So many similar complaints. Only choice is return to Bose and they will/should replace. May take a couple of weeks. I have just done this in Australia and just received replacement. Testing tonight! Bose seems to be doing the right thing here. I wonder about those with international purchases! Good luck, keep pressing for replacement.