Paper clip don't go click

[jason101]

Could Bose post an internal diagram of the sleepbud charging case so I can see where the paper clip is supposed to go to reset the charging case?

I put the paper clip into the hole, but it seems to either hit something slightly to the left of the hole, or go in nearly all the way to the end of the case without hitting anything that goes 'click'.

[Tegan_M]

Hello jason101,

Thank you for your message.

It sounds as if there may be some damage to your charging case if your clip is going that far into the charging case. May I ask what issues you are experiencing with your product we would like to do what we can to help. 

Kind regards,

Tegan M - Community Support