Sleep buds offline music

[c3ll4r_d00r]

Yeah I thought it had updated but it hadn't, not sure why, then the option appeared when it was up-to-date.

[Tony_G]

Hi Windsurfer,

Thanks for letting us know! let us know if you need anything else.

Regards,

Tony G - Community Support

[Kingwah]

When Phone-free Mode becomes available will it require purchase of a new unit or would it be available on earlier models?

[Alhtis]

Hi,
I an interested in purchasing this product and have two questions:
1. Is it possible to initially set up the earbuds using the Bose app and then use switch off the phone or bluetooth? Or does the phone need to be paired to the earbuds throughout the use of the earbuds?
2. If the answer to the above is that the buds need to be paired and the Bose app run in the background, does it mean i cant use the earbuds whilst also using another feature of my phone (eg phone call or reading etc). Thanks

[Kingwah]

Ok, so I found the phone free mode and it works! Ha, I should have read more posts.

You can delete the original post if you wish. This forum is a great resource.

[Joel_D]

Hello Kingwah,

Thank you for the question.

This is available to all Sleepbuds and would not need to purchase a new pair.

If you have any other questions, let us know.

Kind Regards,

Joel - Community Support

[Joel_D]

Hi Alhtis,

Thanks for the questions.

We recently just released a "Phone Free" mode with the Sleepbuds, which means you do not need to have your phone on for them to work. The only feature that will not work is the alarm if you're using that mode.

As for making a phone call, these are not designed to accept phone call audio or any other app besides the Bose Sleep app. 

I would suggest to try them out and see if you like them.

If you have any other questions, let us know.

Kind Regards,

Joel - Community Support

[Joel_D]

Hi Kingwah,

Thanks for getting back to us.

We're happy to hear you found all the information you were looking for.

If you have any other questions in the future, let us know.

Have a good day!

Kind Regards,

Joel - Community Support

[HG]

Hi there. Love the product but when I try to set phone-free mode it is grayed out under my gear icon. I’m running 1.7.1. No other issues. How can I enable phone-free mode? Thanks.

[Windsurfer]

Hi 

check previous posts. I had same issue. You need to update your app and then you can do phone free mode. I have been camping in Antipodes and used the phone free for about 6 nights for 2 and when very noisy 4 hours. With sound of ocean lulling me to sleep Excellent no more silicone ear plugs. Had to charge case after 6 or 7 nights but only needed small charge.

A very good buy.