Dec 16, 2019
I just received my sleep bud replacement. I also can not add or change sounds, both iPhone and charging case is reset and been updated.
help please... I do love the buds!
Dec 10, 2019
Definitely IOS 13.2.3 app issue. I have completed two sets of buds now Using IOS 13.1.3 and the previously mentioned IOS 12.x.x both work fine but still not with 13.2.3. If you have access to another mobile device(IOS or Android) use that to get your sounds downloaded to your buds. Once downloaded to your buds you can use your iPhone with 13.2.3 to operate from the screen bottom sound menu you just can’t download the sounds. Have a feeling if you wait for an update it might be awhile just judging by the date of these threads starting.
Dec 17, 2019
I too just received my replacement buds and am having the same issue and my favorite sound is one I need to download from the library. My buds are great but could be so much better if this could get fixed.