My right ear bud is not being seen by Bluetooth. I have done all the charging diagnostics / charging unit reset and the right bud is showing fully charged.
Dec 5, 2016
Thanks for the post, and I'm sorry to hear about the issues you're having with your Sleepbuds.
Are you able to reboot your phone, along with removing the Sleepbuds from the pairing list on your phone?
Let us know if this helps!
Brandon - Community Support
My sleep app is not opening up in anything like the way you are showing. I un-installed the app, re-booted my phone, re-installed with Bluetooth disabled, enabled Bluetooth, and still the same result, left bud showing, right bud nothing. It appears that without both buds interacting the app keeps searching.
Dec 15, 2016
Just wanted to jump in here to remind everyone that if you are having issues with your Sleepbuds, you can always contact your Sleepbuds support team for assistance. Here is the contact information: (800) 905-1273.
Tony G - Community Support