Dear friends in the Bose community,
I'm growing a little weary with issues I've had with my sleepbuds. With my first pair, the magnet on the left bud fell off leaving me unable to charge it, so I purchased a second pair. Now, despite months of successful use, I am not able to use the buds as I keep getting a Right Bud not found error, despite it seeming like there is enough battery charge. I've followed the steps others have taken with the left bud not found error (reset charger with paperclip; uninstall/reinstall the app; reboot phone).
When I take the pair out of the charger, the right bud is not discoverable. I place it back in the charger for a second or two, take it out, and it then becomes discoverable though indicates a charge of 32%. It appears fully charged right now in the charger, though. I also get the update button when both buds are discovered, though I can't make the update because one bud appears to be charged less than 60%.
Please help--I'm disappointed that I've had to spend so much money on two pairs of Bose Sleepbuds. They are so helpful for the light sleeper that I am, that moments like these are major let downs.
With thanks in advance.