Sep 22, 2018
I have had these buds for about 3 weeks and I like the shower sound. After the 5 th night I could hear the blllbllup of the sound looping. It’s a high pitch about every 10 seconds or so. I tried the stream, that sounds more like a hot tub to me and had no issue. If I go back to the Shower I can still hear the loop.
Somthing to look into and resolve given the limited number of sound choices.
Dec 15, 2016
Thank you for writing in, and we appreciate the feedback. In regards to sound loops, the sounds all vary in duration. Currently, they are all less than 60 seconds, however that may change with future sounds that are in the works! Additionally, I will pass your information along to the product team.
Thank you again,
Mohsin - Community Support
Dec 5, 2018
Hi! I have had a similar issue (love the earbuds overall!); but last night I was listening to Warm Static and I started to hear Tranquility distinctly in the background. My husband has a studio above our bedroom so I double checked to ensure all was quiet up there; and listened and I could hear the synth in the tranquility loop... sure enough, when i scrolled through to tranquility, there it was - perfectly matched to what I was hearing. It feels like it was ‘ghosting’ in the warm static loop.
I ended up deleting the app off my phone; reinstalling; and restarting - and all was well - slept like a baby... but with that glitch, i would not have been able to go to sleep at all...
Also - is there a way to get rid of something that you’ve downloaded to your sound library? I.e. I know that i will never use the tranquility loop so let’s get rid of that pup!
Thanks so much for taking this to the product team. I LOVE this product so much. Game changer.