Aug 23, 2018
Jun 22, 2018
Dec 15, 2016
Thank you for writing in. We understand the importance of your Sleepbuds, and we will definitely try to help you here. We have a few troubleshooting steps to try:
Please make sure the Sleepbuds are fully charged.
Let us know if this helps when you get the chance!
Thank you again,
Mohsin - Community Support
Jul 19, 2018
I've seen the suggestion about clearing paired devices from known bluetooth connections a few times. With iOS, many BT devices won't show on this list -unless they are connected-. e.g. The sleepbuds. So if a user is having trouble connecting, there is no way they can clear/re-pair their buds.