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jimh12345
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Jul 18, 2017

Sound Library previews

I enter Sound Library, click the Play icon on one of the new sounds, and nothing happens except for the icon being grayed out. Nothing plays.  

 

Yes, I have the earbuds connected. Yes, I know the sound will play through the phone, not the buds. Yes, I have Media Volume turned up. Yes, I restarted the app. Yes, I verified that other apps play normally through the phone and I hear them fine.

 

What's left to try?

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jimh12345
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Jul 18, 2017

Re: Sound Library previews

Update:  tried again an hour later, and the sounds play.  I think maybe the app has to download them separately after the update.

 

Moderator

Re: Sound Library previews

Hi jimh12345,

 


Thanks for the update. Yes, depending on your connection sometimes it takes a while for the sound files to download. Glad it's working.

 

Regards,

 

Tony G - Community Support