The definition of insanity
At first, I was willing to overlook some of the issues, but now, after 8 months, I’m done. Not only has the Sleepbuds not improve my sleep, they pretty much ruined my sleep by giving me so much frustration every time I use them – at bedtime – when I’m supposed to be relaxed.
I bought the Sleepbuds when they were first released back in July 2018. I was super excited.
The first few months, the Sleepbuds were fine. I did have connection issues here and there, but most of the time, they worked fine. They would disconnect during the night, but by then, I’ve already fallen asleep, so it wasn’t a huge issue.
My biggest complaint during the initial honeymoon period was with the charging mechanism. There were many days when I thought I put them in the case correctly for charge only to find them completely empty at bedtime. They were not being charge at all due to the awful charging pins that you had to be super careful about lining up to ensure proper charging. It was an annoyance, sure, but not a deal breaker.
Over time, however, they failed. Now they are just completely unusable.
When they work, they would fail during usage.
One of the buds, either right or left, will be disconnected about 5~10 minutes of use. Before, this probably happened a few hours or so after I’ve fallen asleep so I didn’t notice the buds were not playing sound until the morning.
Now, however, I had to sit up, put the bud in the case, take them out, hoping they would just reconnect. Sometimes it works, but most of the time, they failed again after another 5 minutes. I sit up again, put them in case, reset with paper clip, put them back in ear, hoping they work, they fail…. Lather, rinse, repeat. You get the idea.
When they don’t work, it made my blood boil. The Sleepbuds simply refused to connect to my phone. Every. Single. Time.
I’m talking about at bedtime, when I’m all relaxed and feeling fresh for bed. And then, I take out my Sleepbuds.
I open the app on my iPhone, see the Bose splash screen…
I take out the Sleepbuds from the case.
“We’re still looking for your sleepbuds”.
I wait and I pray that it works.
“Left/Right buds not found”
I know if I waited a bit, they will be found. And then…oh good, both buds found, I’m almost there!
I waited, full of hope.
“Oops… We couldn’t connect to your sleepbuds. To restart…”
I restart the process. “Left/Right buds not found”. I waited. But they are never found. I placed the Sleepbuds back in the case, reset with paper clip. Nothing. Nothing ever works with this junk.
Lather, rinse, repeat.
Oh why do I torture myself like this?
They say the definition of insanity is doing the same thing over and over again and expecting different results.
How low I’ve sunk.
I am DONE with this product. I don’t care to get any replacement from Bose. I just want my money back.
For $250 plus tax, this product is NOT ready from primetime. It is outrageous that Bose, a respected company, is releasing this “wellness” product on the market that is literally driving its users insane. I have a lot more frustration to rant, but I'm too tired and sleep deprived at the moment.
If you haven’t encounter issues? Trust me, you will.
If you are thinking about buying this product? Please don't. For your sanity's sake.