Just purchased a pair of the Hear Phones and first off send Kudos to sales rep 10161 at the Rosemount IL store who was very helpful in showing me how the product worked and convinced me to purchase the product to help with my hearing lose. So far I love them with one exception and that is the level and crispness/quailty of the sound when I streaming music via my device. I currently have and been using a pair of Q30's which I loved where the sound is and continues to be spectacular but hear phones come no where even close(very disappointed). I'm using the same SW, Phone and even tracks on both devices and the only option I appear to have on the hear phones is to shutdown the Noice cancellation(world Volume) on the hear phones but the sound is not even close no comparisonat all. Since I just started using them is there something I'm missing that needs to be adjusted it's like night and day?
Please Help I love all the hearing options this device adds but I miss that crisp smooth sound the Q30's proved.
Thanks in advance