Dec 15, 2016
Thanks for posting and the additional information. If you have updated your sleepbuds and are still having these issues, I would contact your Sleepbuds support team for assistance. Here is the contact information: (800) 905-1273. That number would work in the U.S. and Canada. Otherwise, you should contact your local support team for assistance. Here is a link you can use. Click on your country, kindly scroll down until you see "Contact Us".
Tony G - Community Support