doege
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May 31, 2017

squealing in one ear

App on iphone intermittantly says that right ear is not connected and the right ear bud squeals.  Nothing I can do so far to prevent this except press the ear bud into my ear with a finger.  Maybe the bud is too large to fit?

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ST - Hearphones
Community Manager - Retired
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Dec 23, 2016

Re: squealing in one ear

Hi doege,

 

I'm glad that you joined us. I'm sorry about the squeal.

 

Sorry to ask the obvious: Have you tried the smaller StayHear+ tip for the right ear?

 

Using the Bose Hear app, please tell us what version of the firmware you have.

 

Thanks,

 

ST