May 31, 2017
App on iphone intermittantly says that right ear is not connected and the right ear bud squeals. Nothing I can do so far to prevent this except press the ear bud into my ear with a finger. Maybe the bud is too large to fit?
Dec 23, 2016
I'm glad that you joined us. I'm sorry about the squeal.
Sorry to ask the obvious: Have you tried the smaller StayHear+ tip for the right ear?
Using the Bose Hear app, please tell us what version of the firmware you have.