QC20 cannot be used with iPhone7 on an airplane

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Silent Starter

QC20 cannot be used with iPhone7 on an airplane

I get a horrible clicking sound from my QC20 (for android) headset when I try to use them in flight on airplane with my iPhone7. Headset works perfectly on the ground and phone works perfectly with other headphones also in flight. Same headset works with Android and also iPhone6 devices even on the plane.

 

Unfortunately I can't use my noice cancelling headset where I need it the most.

 

 

1 REPLY
Moderator

Re: QC20 cannot be used with iPhone7 on an airplane

Hello Vilu! Thanks for posting and welcome to the Community.

 

I am sorry to hear that you are having difficulty. The QC20 for Samsung/Android devices is not compatible with Apple devices. This is due to the arrangement of the contacts on the audio cable connector. Apple and Android use different standards and they are not cross-compatible. If you use your headphones on your flight with an Android device you should have the experience you expect! 

 

Best Regards,

 

Greg - Community Support