Can’t connect wireless headphones to iPhone X? Any helpful tips

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Silent Starter

Can’t connect wireless headphones to iPhone X? Any helpful tips

 
6 REPLIES
Moderator

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Hi there!

 

Thanks for reaching out to the community!  I can absolutely help you out here - I just have one question, which headphones exactly do you have?  

 

I hope that you have a fantastic evening and weekend!

 

Take care,

Shiloh - Bose Support 

Silent Starter

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Still have not received a solution to the problem.
Audible Advocate

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Have you gotten your issue resolved? I am having the same issue. I can not get my iPhone X to pair with Soundsport Wireless. They will pair with other devices just not the iPhone X. I have tried two different Soundsport wireless headphones and neither will pair with the iPhone.

Moderator

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Hey mbest5150,

 

Just checking to see if you were still having an issue. I have found THIS posting regarding pairing a third party Bluetooth device that might help. 

 

Regards,

 

Tony - Community Support

Moderator

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Hi Andre_in_SanDeigo

 

Thanks for posting. We have answered your question HERE.

 

Regards,

 

Tony - Community Support

Audible Advocate

Re: Can’t connect wireless headphones to iPhone X? Any helpful tips

Thanks for reaching out, but after troubleshooting with Bose techs on the phone we have come to the conclusion that the headphones are faulty. They are going to replace them. Thanks.

 

 

 

Andre