Soundsport Headphones

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Silent Starter

Soundsport Headphones

Good morning, I am a VERY huge fan of Bose and it's products.  I am however a little unsatisfied with my current product.  I have a pair of soundsport wireless headphones, sound quality is tremendous but my issue is with the button where you can toggle back and forth between connected devices and the volume switch-speaker...both parts have the acutal "rubber/plastic" coming off hindering me from answering my phone or being able to switch from any connected devices.  Can anyone help me with sending these in for repair?  These were a birthday gift and I no longer have the box it came in.  I can be reached at dawgmg@aol.com...thank you.

2 REPLIES
Moderator

Re: Soundsport Headphones

Hi dawgmg,

 

Sorry to hear that. We have reached out to offer assistance. 

 

Mohsin

Audible Advocate

Re: Soundsport Headphones

I have the same problem. Got a replacement from Bose. New ones doing the same thing after 3 months.

When I contacted them they indicated it was a problem I caused. But they would be "gracious" and allow me a one time replacement. Several other posts have reported the same issue. Bose has a problem the don't want to admit.