No satisfatory answer from my side. I have already been in the authorized support center and they told me there is nothing to do. This is RIDICULOUS! I will keep posting in all my social media this case, who knows if than Bose gives me another possibility to solve this situation.
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So I've bought a pair o QC25 on march, 2015 and now the right ear side just died on me. As we all know there is a systematic design failure on the QC25 that unfortunately makes them stop working... Iam a Bose heavy user and loyal customer (have the Soundsport, the Soundbar and even my car has Bose sound on it), and the authorized support here in Brazil told me that there is nothing to do to repair and therefore the headphone is now no good for nothing. I am very upset with the lack of solution that the authorized support gave me and thats why i am writing to you. In my opinion a 250 dolar premium headphone, that has been well taken care of (just replaced the ear cushons) should last more than 4 yeas, and in cases like mine there should be a solution to my problem rather than having to buy a new one. Talking about buying a new one, i was considering to buy a QC35 for my wife and now i will definitively not buy the product, unless until this situation is solved. I would like to hear an official answer from Bose Thank You Vittor Lemos 0 Likes
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