Thanks for the reply Brandon. It was through the Bose music app but it has resolved itself yesterday. We have had slow speeds on our internet and a technician has just been and corrected a problem that has improved our speed and suddenly the pics showed up. I am guessing that there is a data transfer speed below which the hs500 decides that the music comes first. We did just have a blank screen with a clock. Anyway at the moment all going well with pics showing.
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