Got a pair last week, The left one kept on dropping out and I thought it requires a firmware update. Went ahead and did the update, No good. Still drops out every now and then for 1-2 seconds, Sometimes it doesnt even come back, I have to let it auto shutdown and pull back again from the case and it will work... I thought the model was faulty, So I swapped for another unit ( brand new one). After an hour of using my new SSF, No good again. Drops out one left again over and over. Did the firmware update, Still drops. So i search the web looking for solution, Aparently I am not the only one with the issue, Good to know. Coming from BOSE, I am really really disappointed. I live in Australia and they cost around $300 aud here. Dont get me wrong. When they work, Its amazing. I love the sound clarity and perfect balance of high, mid and lows... The base is just good. Not too high not too low. It sucks and hurts that the drop outs are happening. There is no word from Bose that if they are fixing it? or working on a fix ? If been a while since these came out and if they haven't fixed it, I doubt they will even look in to it. I am honestly looking to return these and get sennheiser momentum inear true wireless. MODS: If you are going to tell me to repair, clear my list by holding the 10 sec bluetooth button, pair to one phone, Reset the device, Update the firmware to the latest... Please don't bother commenting. I have read enough forum posts to know that It doesn't work. I need the actual solution that works. Thanks for reading.
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