Hi Brandon, I do believe Alexa has the capability with other third party speakers, but to be honest this is not my biggest concern. We are in the dark about how soon updates for software will arrive. Google home assistant implementation was described as coming soon. Amazon music and google music are not available in Canada as streaming services. Slotify only works with premium subscription. This would not be that bad if I could use Bluetooth efficiently but that seems to be shotty as well. Like other users have mention in other topics, Bluetooth sound quality is noticeably worst then wifi and even when it’s not cutting off due to a crappy connection, I cannot freely move the device the BT is connected to without seeing an inturruotion in connection that causes music to cut in and out. I know you have a set of “steps” to check on this and I have replicated them with no improvement. I have other Cheap BT speakers that have no issue at all while I walk around the house with the phone on me. Do you think the BT issue would be solved with software too ? Or is this an engineering flaw ? I also cannot use Alexa to power on my TV easily(I found a work around using the power sync feature for now) or control via voice commands.l to change channels or lunch Netflix from the smart tv apps. Again, all these issues and I don’t think I can return this to Best Buy any more so I feel very stuck and not fairly treated as a customer especially when you are offering these products at a discount now.
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I have to say , I feel scammed, tricked, bamboozled! I spent so much money in Dec. On the Bose 700 soundbar and accompanying bass module, and I feel like I got a product that : a) Does not work as advertised. I mean I'm sure you are legally protected, but reality is most didn't get what they expected from an Alex speaker. ( Amazon music is not available on this device in Canada for example amongst other popular music services ) b) there is promises of development and months have passed with people complaining about issues ( i.e. Alex stops working on wifi ) without any resolution. And. C) now there is a $150 off these speakers ( Bose 700 and Bass module 700 ) after I have been waiting on an underdeveloped product ! I was hoping the Bose name was going to be a for sure bet, and so far with all these misses, I can't feel like that anymore. Your support page is riddled with users with missed expectations...I'm surprised social media feedback has not been worst. I just wish I felt like I invested in a company that cares more than this about their customers.
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