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- About BrianJP
About BrianJP
since
2 weeks ago
6 hours ago
BrianJP
Audible Advocate
10
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Solutions
yesterday
If you've connected the speaker to the soundbar using the music app and it shows it as connected and the light on the speaker rear is white then it sounds like you're another one with a hardware fault. Good luck
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yesterday
Hi Well pcm will only give you stereo. Sounds like you may have a fundamental problem with subwoofer or soundbar. Its seems to me there are 3 camps here. Those who are either happy with the performance of subwoofer etc or are saying nothing . Those who have no output from the subwoofer. Those who have very poor or underwhelming performance. I hope the Bose moderators are taking note of this . Having spent almost 2K GBP on my system I am wary of anyone else listening to it for fear of criticism !
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Wednesday
What does TV say sound output is if its Dolby Digital it should be 5.1. However if you go back through this forum you will find lots of people unhappy about Bass levels including myself. Mine is now ok'ish but certainly not what I was expecting. Assuming you have ruled out room acoustics affecting performance there are are a few suggestions on here including one from Bose that can help ie: to reset soundbar and set up again and run Adaptiq with Bass unit disconnected then reconnect Bass unit and see if any better. I have done this and now have acceptable bass but still only achieved by raising level in adjustments to 50. My main complaint is that having spent so much ,in my case the full system ,3 weeks later I shouldn't still been my hands and knees trying to improve the sound.
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a week ago
Eureka! It worked. Have now managed to sign into to Amazon for Alexa and also to add Amazon music . Many thanks
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a week ago
Hi Am using Samsung Galaxy S9 with Android version 9 software and Samsung Tab A6 with Android 8.1.0 software The set up is st home and the router is a BT HUB6 with wifi and ethernet access.
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2 weeks ago
Have already posted similar topic but it seems to have got lost. I have Sound bar 700 plus bass and surround speakers. Have set up ok apart from 2 issues. First it will not connect to Alexa via music app . The app just stalls and fails to connect to Amazon to confirm my account. Also I cannot authorise any of the additional music services. Again the app just does nothing when trying to do this. I have tried everything I can including resetting soundbar reinstalling app rebooting wifi router and power cycling everything. It's almost like I'm being denied access because I'm in the wrong country. Anyone have any answers. I would ask Bose but I have just spent most of the day on and off with them on whatsapp trying to find out where an item I ordered is and almost lost the will to live.!
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2 weeks ago
Have just bought Sound bar 700 and setup ok except cannot get Alexa to work. In music app when hitting sign in with Amazon nothing happens . Also unable to authorise music services as again in app get no response when trying. Have tried reinstalled app on phone and also tried using tablet without success . Help anyone ?
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2 weeks ago
Hi I have a similar problem with my Soundbar 700 just purchased. I cannot sign in to Amazon via the app. At the app prompt "sign in to Amazon " nothing happens . Have tried reinstalling app but makes no difference. Also I cannot authorise music services e.g. prime . Again nothing happens when trying use the app.
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