Thank you for your post and welcome to the community.
I'm sorry to hear this has happened. As it appears the speakers may have malfunctioned, I would suggest contacting your local Customer Support Team.
If you select the following link - Contact Us, Select you region and scroll to the bottom of the page and select "contact us". This will provide you with their contact number. The representatives will be more than happy to assist you.
Leon_C - Community Support
... View more