About ThierryB

@spagnu26 wrote: SoundLink products are not wi-fi compatible.  There is no wi-fi antenna or other hardware inside.  They are only portable Bluetooth speakers.  Hence the inability to work with SoundTouch or the new Home Speakers/Soundbar lineup.  The new Home Speakers/Soundbar lineup have internal hardware differences from the SoundTouch line, hence the inability to work together.  Let’s also stop trying to use Sonos as the end all be all.  People have had issues with their products for years.  They don’t even have Bluetooth as an option for ANY of their products, old or new.     Old Soundtouch and new smart speaker line support Ethernet / Wifi. There is no reason why they could not integrate together apart from plain lack of vision / product direction. Whether the hardware is different doesn’t matter, that’s why software if here. Sonos might have their own issues, it doesn’t mean they don’t do some things rights.   Bose backward compatibility / product integration is non existent and this should change. This is not even arguable ... this is just plain silly (to remain polite). ... View more

@NeonsNight wrote: @ThierryB wrote: panasonic is off topic BTW   Proclaiming that evidence of other companies doing the exact same thing as the topic at hand is "off topic" is really a silly statement as it clearly isn’t, especially when another brand was brought up in the very first statement 😑   If someone jumps off a cliff it will warrant you jump off as well ? Good luck. I personally don’t care about what Panasonic is doing wrong. I don’t have any of their product. However I would be glad that Bose implements a strategy which allows me to use my current products with future ones seamlessly and in one app. Good luck to you. ... View more

@NeonsNight wrote: @ThierryB wrote: "I have never said Bose cannot write software (please quote me if that's the case)."   ThierryB  Audible Advocate   yesterday Re: Why does Bose have 3 Apps for one functionality ? @bp.sg wrote: My only comment is Bose has a very weak software team, which the head of strategy should be replaced.  Agreed. You agreed to a post where a person said basically just that 🤷‍♂️   "You are the one who suggested quality will be better with 3 apps... which doesn't make sense. The post was about lack of integration, and the need (not) to have 3 different apps to do the same thing." No I have suggested that combining more functions into one app allows for more chances of bugs. I have no issues with different apps for different functions. A modern lifestyle is full of different apps and I have shown that this is common practice and something that a lot of developers do. You might dismiss the iTunes example, but it is a very good example of what I am referring to.   "If you are now saying we should have a single app, where we can see our bose products and integrate them in the same room then we all agree." I did not give my personal opinions on the specific apps before that time and I did not say that everything should be in a single app. I only referred to the Home Products (SoundTouch & Home Speakers), but as my Panasonic Blu-Ray player does not use the same app as my Panasonic TV I really don't have an issue with it. It would be nice, but I'm fine with it, and as you have agreed with another person who posted saying that "Bose has a very weak software team, which the head of strategy should be replaced." I do not believe you have much faith in their software development team. As I said before, be careful what you wish for because it might come true 🤷‍♂️   I have agreed to the statement above, because yes the stratgey is have 3 apps, as I mentionned several times doesn't make sense. Also it is a fact the bose software team is weak... The time to fix bugs (when at all fixed), and the fact that each release of firmware / update introduces new issues. I hope this is clear. I work in IT and I have a fair amount of experience in development (over 20 years...), I can tell you that the reply on this forum from Bose doesn't make sense... It's just the reply from a moderator that probably has no idea about what is being decided, and why in terms of product evolution. Again if you are happy with non integrated product good for you. (and panasonic is off topic BTW). ... View more

I have never said Bose cannot write software (please quote me if that's the case). I have said however that writting 3 times the same app, to do functionally the same thing (and the late apps lack old functionality still) doesn't make sense. I hope this clarifies. You are the one who suggested quality will be better with 3 apps... which doesn't make sense.   The post was about lack of integration, and the need (not) to have 3 different apps to do the same thing. If you are now saying we should have a single app, where we can see our bose products and integrate them in the same room then we all agree. ... View more

@NeonsNight wrote: @ThierryB wrote: I think you are missing the point.  1. More features doesn’t mean less stability when you know how to develop software ...  2. How is the feature different between a Soundtouch old gen and the new speakers ? You need Bluetooth, you need music streaming etc... the only different thing is they added Alexa support (which is full of bugs btw). Take the example of Bose soundbar 300 vs 700. It virtually the same thing . Same hardware ... yet controlled by two different apps and they are basically rewriting all the Soundtouch App again which means you have less features in the new App compared to the old product. It simply doesn’t make sense regardless of what angle you consider. A new product should do better than the old one. Here it does less and you have to pray the will catch up one day with the features of the old app.   Not missing the point at all. My point is more things that can go wrong will go wrong. If you believe that they are not able to write good apps, then why on earth would you suggest that they combine them all into one? If you are complaining that the apps are not up to snuff for the singular tasks, how do you think they will be when they have to be Jack of all trades and be everything to everyone? Look at how many people were annoyed with iTunes. It caused so many issues for Apple that they are finally splitting them up into dedicated apps on Mac OS to solve all the issues. I mean one of these articles is called "The rise and fall of iTunes, Apple's most hated app". If a large tech company like Apple has realised that making an all in one app is a bad idea, why on earth would you recommend other companies to do the same? Avoid iTunes Bloat With the Windows Store Version Apple’s Tired And Bloated iTunes May Be Broken Into Individual Apps In macOS  Apple dissolves iTunes into new apps Everything else you said above has nothing to do with the first post complaining that there isn't just one app. My point is for the original person who posted this. Be careful what you wish for, you just might get it 🤷‍♂️   Your example of iTunes has nothing to do with the discussion here. A soundbar 300 is doing exactly the same thing as a new soundbar 700. So why do they not integrate, and why do I need an app for each ? It doesn't make sense.  A speaker is a speaker. You are suggesting there is an issue with stability... I am not. I was just answering to Bose reply above which doesn't make sense at all ? One speaker focussing on bluetooth ? well my soundbar 700 can do bluetooth as well so what ? The arguements in Bose's reply above don't make sense. From a customer, product, and software point of view. Period.   Customer who buy Bose products don't want to buy another set every year when a new one comes out to have integrated product. They want them to integrate seemlessly.   If you are happy to renew all your all speakers to make them part of the same room good for you. It doesn't make sense for me, and others.   From a software perspective rewriting everything at each generation doesn't make sense... That was the case 20 years ago with mobile phones. Today phone software is the same and just upgraded incrementaly. It is NOT viable to rewrite software over and over... and it is the best path for instability.   So hopefully even though we won't have an answer on this forum, the new Bose Music APP will catch-up with features available in the old APP, and eventually they will support all devices with the new APP, and get rid of the supid logic to implement each feature 3 times... and we hopefully will get some sort of integration for old and feature products to come.   ... View more

@NeonsNight wrote: @bp.sg wrote: My only comment is Bose has a very weak software team, which the head of strategy should be replaced.  I do not think you can honestly believe would be answered by admins on this forum. But I would like to point out that having separate apps might actually be a better thing for stability. Typically combining apps with very different features can create many bugs. One can only hope with the Music App now being an all in one app, that will not happen here 🤷‍♂️   Also regarding the stability , do you really think you gained anything in stability with the soundbar 700 ? There has been repeated bugs / and issues some still not resolved since the release of the soundbar almost one year ago... ... View more

@bp.sg wrote: My only comment is Bose has a very weak software team, which the head of strategy should be replaced.  Agreed. ... View more

@NeonsNight wrote: @bp.sg wrote: My only comment is Bose has a very weak software team, which the head of strategy should be replaced.  I do not think you can honestly believe would be answered by admins on this forum. But I would like to point out that having separate apps might actually be a better thing for stability. Typically combining apps with very different features can create many bugs. One can only hope with the Music App now being an all in one app, that will not happen here 🤷‍♂️   I think you are missing the point.  1. More features doesn’t mean less stability when you know how to develop software ...  2. How is the feature different between a Soundtouch old gen and the new speakers ? You need Bluetooth, you need music streaming etc... the only different thing is they added Alexa support (which is full of bugs btw). Take the example of Bose soundbar 300 vs 700. It virtually the same thing . Same hardware ... yet controlled by two different apps and they are basically rewriting all the Soundtouch App again which means you have less features in the new App compared to the old product. It simply doesn’t make sense regardless of what angle you consider. A new product should do better than the old one. Here it does less and you have to pray the will catch up one day with the features of the old app. ... View more

Allow me to commment on the reply from bose above which doesn't make much sense.   1. From a customer perspective it doesn't make sense to have 3 APPs which do the same thing 2. From a customer perspective it doesn't make sense to not have integration between products 2. From Bose perpective (I work in IT), it doesn't make sense to maintain 3 apps for 3 different products, and duplicate/rewrite the functionality in each of them. This is a waste of development resources, and you waste 3x the resources to do the same thing for maintenance as well... we are still waiting for features in the Bose Music APP which were already available in the soundtouch APP. 3. From Bose prespective it doesn't make sense to keep maintaining these 3 APPs, and if the answer above is really what the Bose strategy is, it is very worrying.   It is understandable that APPs evolve, and in some cases you want to rewrite some software from scratch for the better. Bose should develop a long term platform where it can integrate all its products. Older products should be integrated in the new app, and all products should be seemlessly integrated for the customer. Bose could then focus its development investement on enhancing a platform to have a better long term integration of its product, and stop rewriting the same thing over and over.   From an IT perspecive it doesn't make sense. From a product perspective it doesn't make sense, and finally from a Customer perspective it doesn't make sense.   Looking forward to an answer, and hopefully a clarification on the long term strategy of Bose. If Bose wants to keep customers, the answer above hopfully doesn't reflect the direction Bose will take moving forward. ... View more

Yes same here. Firmware 4.1.1 was released June 20th.   old thread not updated ... ... View more