I ordered my Bose Soundlink Micro off of Amazon a couple of weeks ago. Up until a couple of days ago, the speaker was working perfectly fine--it's a good product. It was always at 100%. However, the other day I tried to turn it on, but it didn't turn on. I press the power button and nothing happens (no noise / lights whatsoever). When I plug it in to an outlet, three lights turn on, which I thought referred to the amount of charge it had, but it's three lights no matter how much it has been charging. It has by the way been charging for several days straight plugged directly into an outlet with its original USB cable. I have tried every thing that has been recommended to me. Nothing works. I can't reset it because it won't turn on, and I have tried updating the Firmware and resetting it via the Bose Updater App on my computer, but that doesn't work either because the website can't detect that I have it plugged in. Nothing works. I am incredibly frustrated and I have contacted every form of customer support, but they always give me similar advice that doesn't ever seem to work. This is my last resort. Thanks!
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