What will it take for Bose to issue a recall on their Noise Masking Earbuds? I’m on my 2nd set and having more problems with this replacement set than I did with the 1st set. Clearly, from the amount of posts you have regarding these faulty earbuds there is a manufacturing problem. I was so happy when I first got my earbuds because it finally seemed like I could get a good night’s sleep because it masked my husband snoring like a freaking freight train. About a month or two in the left earbud would only charge to 43% and on occasion to 58%. That would have been fine except it would only hold a charge for about 4 hours. I did the suggested fixes and updates - didn’t work. So, Bose support sent me a replacement set. A month or so in, I’m back to the same problem only it’s actually worse this time. The left earbud is losing it’s charge after about 30 minutes. Having one working earbud is no good. They have essentially just become an expensive set of ear plugs. I really hope Bose can figure this problem out and I hope they do the right thing and issue a recall.
... View more
I am having this exact same problem as Harbs1973. Initially I was very happy with my sleepbuds but about a month or two in, the left earbud would not hold a charge. It would get up to 43% charge and that is it. I contacted Bose Customer Service about a year ago and tried all of their suggestions to resolve this problem....none of the suggestions worked so they sent me a new set with a new charger. Again, I was happy with these for about 30-60 days. The left earbud is not charging properly in the new unit. I have again tried all of the suggested repairs and / or updates and nothing has fixed the problem. It is actually worse this time - the contact says it has charged to 58% but it completely dies after about 30 minutes. I have just been putting up with using these as earplugs or just not using them at all since my snoring husband has been traveling quite a bit lately. I am really hoping Bose recalls these and gets this problem fixed. Like I said, I was very happy with the earbuds for about the first 30-60 days, they were a Godsend because they really did allow me to sleep through my husband's snoring. Now, it's back to the drawing board trying to figure out how I can get a good nights' sleep.
... View more