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- About audiolover
About audiolover
since
10-01-2014
2 hours ago
audiolover
Friendly Fanatic
43
Posts
9
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0
Solutions
Tuesday
Streams above 192Khz are not supported? Why?!? Do you understand people like us who spend this amount of money for your speakers are audiophiles?
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a week ago
Saying in the same post, in the space of a few sentences “feedback is being heard” and then “we cannot guarantee all requests will be implemented” is what’s maddening about how you treat your customers. So disrespectful and frankly, after more than 6 years of broken promises, this Tunein way or the highway is like adding insult to injury. Actions speak louder than words saying you are listening
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11-08-2018
04:47 PM
Sounds like a canned response to me. I remember years ago when some exciting new services were being promised and only a couple have been added since. Sooo disappointed. My first Bose purchase and no doubt the last. Empty promises is all we got. Not holding my breath for this
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03-30-2018
05:16 AM
1 Like
Agreed. My setup hasn't changed at all so why are you guys at Bose asking me to troubleshoot my unit or router makes no sense. It's no doubt linked to a botched firmware a couple of releases ago as I did not have any such issues before those.
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03-22-2018
04:44 AM
I'm experiencing the same exact issues you have described since the last couple of updates. Soooo frustrating that Bose cannot figure this out and won't offer a solution. My sountouch 20 sounds great for its size but Bose software expertise or lack thereof is truly maddening
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01-15-2018
03:05 PM
For the first time I'm also experiencing the same exact issue. Bose, you need to get your act together, hardware you sell isn't cheap. Is it possible that updates always break something that worked fine before the update was released? On top of that, Safari on Mac and iPhone won't let me log into this board as I've already mentioned in the past so clearly you guys need to work on fixing your discussion board as well. Gee!
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07-22-2017
02:53 PM
Forgot to add that this seems to have broken the widget app as it now says "you don't have a speaker set up yet". The speaker was in fact already setup before the update. What gives?
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07-22-2017
02:51 PM
As the subject says, my iOS app Interface version updated to the latest one available (15.110.10) however the app version listed is still 14.80.6. How do I update the app version as well? Thanks
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06-06-2017
01:58 AM
1 Like
Are you saying that you now know it will possible for some of your speakers to add AirPlay 2 with a software update? Just making sure
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06-05-2017
05:57 PM
2 Likes
Well, actually in the Apple Keynote Bose appeared among the names of other Airplay 2 speaker makers
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06-05-2017
05:26 PM
Hi Brandon, just clicked the link you provided. I get a page with this message: The core node you are trying to access was not found, it may have been deleted. Please refresh your original page and try the operation again. Can you check?
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06-05-2017
05:03 PM
Thought it may help you to know that on apple.com it says AirPlay 2 may require a software update to existing speakers or new hardware depending on speaker manufacturer. Please let us know if the ST I speaker will be compatible with AirPlay 2 through a software update. Thanks, PS I cannot find the Q&A thread for the AMA event this friday. Can you provide the link?
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02-09-2017
02:42 PM
I'm using the latest version for Sierra 10.0.3 Were you able to log off and back into the community page? I can access the page but I get the error message whenever I click log in.
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01-29-2017
03:15 PM
Thank you Marty K. By the way, to the moderator, since you changed the forum I've been unable to log in using the Safari web browser. I had to use Chrome instead. The error I'm getting with Safari is the following Error Details: ?error={ "errorCode":409012, "errorMessage":"Invalid+gmid+Ticket", "callId":"86d4dd6106ad4509a3d1e24a0826ce76", "errorDescription":"Invalid+gmid+Ticket" }
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01-27-2017
03:36 AM
I would like to modify the DNS of my ST20 unit by changing router settings. Does ST20 allow it?
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12-13-2016
06:06 PM
1 Like
No feedback at all?
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12-05-2016
12:40 PM
4 Likes
I don't hate the new app even though there are many rough edges but I hope with a couple of updates and listening to this community's feedback you will get it right. What worries me the most is the few music services sound touch is currently supporting. This is really disconcerting as VTuner is substandard and leaves a lot to be desired. Yes, it's got a lot of radios from all over but good luck in finding one that works and stream with decent audio quality. granted, Bose is not at fault for the many disservices brought by vtuner but you guys have put all your eggs into this one basket so some of the blame must lie with you. Do you expect me to search for a station and pray and hope it will stream?!? Please add new services, both paid and free. How about Tune in radio, Apple Music, Google play music etc. You've been saying new services were coming but the list of music services has remained lackluster at best and is still very disappointing. Please show us you care with actions, not words A disappointed Soundtouch buyer
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11-30-2016
12:17 PM
Is anybody alive out there, Bose?
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09-19-2016
01:28 PM
I second your frustration. vtuner is an unreliable service from my experience. I wish Soundtouch would support tunein radio. Much better
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04-03-2016
09:45 AM
Thank you Thomas, this helped. This is the reason why vTuner is not so reliable. You guys should support tunein radio. It's much better.
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03-30-2016
01:49 PM
yes, you are correct, the station is "The Mix 101.9" I don't understand why you did not test the link I provided which is the associated link on Vtuner.com and which works fine. Can you please check that? Also, why isn't that link working on the Soundtouch app? Please help. Thanks
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03-28-2016
01:30 PM
As in the subject line, this radio station no longer plays in my soundtouch 20 unit. I get the loading wheel for a while and then after a while it says "Select a preset or explore music on the Soundtouch app" Fact is this is already one of my presets. If I go to the vtuner page for this station it plays fine What gives? http://208.80.54.39/WTMXFM_SC Please help. Don't know what to do, it's quite frustrating when a station plays on vtuner in the browser and somehow not on the soundtouch.
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03-06-2016
10:55 AM
Thanks for this update. Now that you know the cause, any word on whether this has caused permanent damage to the unit?
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01-19-2016
12:02 PM
Hello, anyone from Bose helping me? What kind of support is this? No one contacted me about the email I sent to technical support.
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