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- About rickatk
About rickatk
since
11-12-2015
yesterday
rickatk
Vocal Volunteer
445
Posts
82
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3
Solutions
yesterday
I am having the same problem. When I launch SoundTouch on my iMac(macOS) I see a notice advising the app requires updating. I hit OK then the updater and app quits. This problem hasn't shown up using my iOS devices. I don't use my Mac to access SoundTouch very often these days so I don't know how long this has been a problem. Using macOS 10.14.1. I recently installed Clean my Mac X. I am wondering if it might have cleaned something related to SoundTouch out.
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2 weeks ago
>Beyond engaging with TuneIn directly, our team is working to add a method for users to add any radio stream URL to SoundTouch and set it as a preset. Before buying into SoundTouch I used this feature with iTunes. I contacted a number of radio stations seeking out their stream URLs and easily added the URL to iTunes, giving me access to local radio stations that ShoutCast didn’t provide at the time. This was a few years ago. When SoundTouch and VTuner came along all my favourite channels became available. Fortunately those same streams are available in TuneIn. Internet radio has been such a valuable feature replacing FM over the air and cable and compliments the SoundTouch speakers. I can appreciate the frustration experienced by those who have lost their favourite channels recently. Adding the ability to import the stream URLs will be a real plus welcomed update!
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2 weeks ago
@Joel_D wrote: Hello rickatk, Thank you for the insight!! I'm excited to see what the future may hold as well. I will pass your thoughts along to development and appreciate the feedback. Have a good day! Warm Regards, Joel - Community Support I would like to add...I see now the Bose sales literature shows two distinct speaker lines. SoundTouch and Smart Home Speakers and is well spelled out in the sales literature. This gives me some comfort that Bose is not dropping support for SoundTouch. I hope other users will find comfort that SoundTouch will support AirPlay 2 in due course. Consumers do have a choice insofar if voice control is important, the Smart Home Series is the way to go. I for one don’t really care about voice control and look forward to years of SoundTouch multiroom capability. The SoundTouch platform is mature and stable! Bose has demonstrated , with their other lines, they do support their products and build their products to last. Which is refreshing these days.
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2 weeks ago
@Chris.S There are so many variables that need to be confirmed with your setup I suggest you contact Bose technical support for your region directly. They are very helpful and will be able help you troubleshoot your setup. Good Luck.
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2 weeks ago
Hi Joel Thank you for the update about the change to TuneIn. A few questions about the music services aviaible now on SoundTouch and SmartHome speakers: Does the latest TuneIn version, installed on Bose systems, have the same features as TuneIn Pro or Tunein Premium? This is from Tunein: TuneIn offers two different apps: TuneIn Radio and TuneIn Radio Pro . TuneIn Radio is our free app with access to 100,000 real radio stations and 5.7M podcasts. TuneIn Radio Pro is available for a one-time fee. It is just like our free app but additionally is banner ad and pre-roll ad-free and allows you to record. TuneIn Premium is a paid subscription service that we offer for both apps. With TuneIn Premium, listeners will get everything featured in the TuneIn standard free service, plus live NFL, MLB, NBA, and NHL games, more than 600 commercial-free music stations, and an ad-free experience. The TuneIn Premium service can be accessed by logging into a Premium account both on the TuneIn Radio Pro app, and our Free app. Which version is now the core service offered in the Bose platform? What is the significance of TuneIn being moved from “Integrated” to “Core” status. With the update... will the old Internet Radio section occupied by VTuner disappear? I notice the Smart Home line does not support iTunes according to the product page.
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2 weeks ago
Open a new message, look for the camera icon in the edit tool bar. When you click on the camera icon, you will be prompted to look for your photo file and add it to the message. Based on what you have said you will require an Acoustimass module and some speaker wire to complete your inherited system. You might require a Bose speaker wire harness (8,9, 15 pin coupler) that connects to the Acoustimass. The nice part of this you should be able to find the parts you require on many used speaker sites to complete the system quite easily. First step...identifying what model cubes you have. One of many configurations One of many configurations
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2 weeks ago
@Tnjoseph86 wrote: Please provide me with suggestions on movies that sounds great in this 2.1 system. Thanks. I used to have this system. It does a good job of downgrading 5.1 over optical sources. Netflix movies are sounding pretty good these days. I really enjoyed How it Ends and Ballad of Buster Scruggs. I am Robot and the more recent Start Trek reboots are pretty good sounding too! Make sure your speakers and Acoustimass are positioned correctly. There is no reason why you shouldn’t get good sound from these speakers using modern digital content. I have a Solo 10 and 15 connected by optical. Great sound!
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2 weeks ago
@jimgfitz wrote: That would probably work. I just like the idea of having all the speakers be the same. Two Bose Acoustimass 10 systems would be a good way to get 7.1.2 Atmos by using an Atmos capable receiver. EDIT: Also, I'm pretty sure with 2 Acoustimass modules you could do 7.2.4 Atmos if your Atmos receiver supports that. I agree, the speakers I mentioned are a little big for such an application. I would like to see an all Bose system using upfiring speaker technology from the speaker bar. Alternatively and more expensively, a Lifestyle like system with extra upper channel speakers. Lots of things would have have to happen before Bose would develop such systems. More Atmos content for one. But you never know, Bose does surprise sometimes.
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2 weeks ago
@jimgfitz wrote: With a Bose Acoustimass 10, you have 5 speakers available, so you can only receive 5 channels. Normally this would be used for front left, center, right and rear left and right. So, 5.1 is all you can do. I suppose you could plug the two rear speakers into your receivers ATMOS jacks, but then you would have 3.1.2. You would have front left, right, and center as well as ATMOS left and right. To get more than 5 channels you would need another speaker system, such as another Bose Acoutimass 10. Then you could use front left, center, and right, rear left and right, surround left and right, and ATMOS left and right. You would use 9 of your available speakers for a 7.1.2 Atmos setup. Notwithstanding that Bose hasn’t certified any of it’s speaker lines for Atmos, it seems to me the best way to to build an Atmos system using Bose speakers would be to put an Acoustimass 10 system on the recievers 5.1 channels then add full range speakers like 151,161 or 261 to the Atmos channels. I agree, trying to run the cubes on their own probably wouldn’t sound very good.
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3 weeks ago
I have found the Bose Sound Bars have the best projection, separation and reflection capabilities. The other products out there don’t come close. Bose has been very masterful with this technology for many years. I am still not sure about the wireless rear speakers providing discrete 5.1 sound. Bose has yet to clarify. Regardless they sound pretty good at the Bose store!
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3 weeks ago
I believe the TuneIn Pro app allows for adding streams. I found this feature very handy when using iTunes years ago. Shoucast didn’t provide much in the way of local radio stations in Canada. I contacted the local stations I listened to and they provided me with the streams. All worked very well. Adding streams would be very helpful and would add to the TuneIn app’s appeal. Can we listen to TuneIn as an integrated service as before. Or has that now become redundant Because TuneIn is now the core service for SoundTouch? Can we upgrade to TuneIn Pro for better fidelity?
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3 weeks ago
1 Like
@charlieejn wrote: I just went on to the Bose Live Chat and managed to have a chat with someone there (I know, I actually got a response from them!) The main points: - He was unaware of the change from vTuner to TuneIn until I brought it up. He had to ask one of his colleagues. - The low quality problem for TuneIn is apparently to do with them having a technical outage and it will be restored to high quality when everything is back up (we'll see!) - vTuner made the decision to close their relationship with Bose - He said he'd forward a request to get the stations I want added. I'm not confident though. - He said he'd forward my suggestion to allow us to input streaming URLs ourself. Again, not confident. At least I got some answers. I'm still very annoyed about the whole thing. I told him how disappointing the lack of supported services on SoundTouch is. I have found the posts on this topic very interesting. I have met the change with a degree of optimism for a few reasons: Remapping the presets was effortless, of course it would have been even better if the update could have done that and spared me a few minutes of worry while trying to figure out what was going on. Tunein works like a real app on my other devices, app features is not available For VTuner. VTuner, ShoutCast, iHeart and TuneIn all have their strengths and weaknesses, especially around station availability. ShoutCast, on Apple devices, has been losing stations for years. Bose made their decision to end VTuner for their reasons. Hopefully the decision will yield dividends for customers and Bose alike. Some things I would like to see with TuneIn: Bit rate publication Always higher bitrate The ability to add streams, this feature works well on iTunes.
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3 weeks ago
@ARIGNA wrote: Yes, I have this problem as well. First 1029 and then 1036. Can somebody tell me how to resolve it. Very dissappointed and annoyed. Seems the update didn’t auto update the presets to TuneIn channels as it was supposed to. Simply find your channels in TuneIn and reassign the presets.
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3 weeks ago
@Tony_A wrote: Hi QuilpieGuy Thanks for writing in! We've made the move to TuneIn because it has a very reliable and robust stream and should have the same content as Internet Radio from vTuner. If you are having any troubles finding the stations you're looking for, I'd definitely recommend contacting TuneIn as they're very receptive to making changes. Warm Regards, Tony A Whew...I was wondering what was going on with my trusty SoundTouch setup this morning. I tried the usual reboot protocol and nothing seemed to work. There was an update waiting and it ran but still no luck. Dead presets channels! Then on to the Community where I found your TuneIn announcement. Tony I dont know if there was a way to better notify SoundTouch users about the change to TuneIn as the default internet music service, this was a surprise but a relief as well. I updated my presets in the usual way and everything is working fine. I dont know the ins and outs of TuneIn v VTuner but I have used both services. It did seem VTuner was showing less and less stations. I was fortunately able to find all my regular channels on TuneIn. I am am curious what the TuneIn specs are, bit rate etc. I noticed the “internet radio” section is still visible but not responding. Will a future update remove that?
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3 weeks ago
1 Like
david@davidbushdesign.com wrote: So, Tony A, the receptivity to making changes should fall back on bose. None of my presets (internet radio) are available. Don't like it and won't use. You guys ruined my setup with this change. Won't recommend Bose at all. You need to reset your presets using TuneIn. Find your station in TuneIn, press and hold the corresponding VTuner preset, the TuneIn station will overwrite.
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3 weeks ago
@wdevine wrote: I have lost all presets on my 3 soundtouch devices. This is just so frustrating. Am quickly losing faith in your proocess of changing what I thought I was going to get when I purchased a Soundtouch 20, 30 and a soundbar in the last couple of years. How do I get my preset radio stations back? Search for your radio stations in TuneIn, press and hold the corresponding VTuner preset. The TuneIn station preset will overwrite the VTuner preset. All speakers will be updated accordingly.
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3 weeks ago
1 Like
@NoneMe wrote: What is the reason to leave Internet Radio out. It did work quite well. At least until the latest update. Now the presets are not working. The option to choose Internet Radio is still there, but I get an error (1029). I see no reason why I should tunein for asking to get my station, it is already online. Just leave the function in!! Find your stations in TuneIn and press an hold the preset it will replace vTuner(internet radio) preset.
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3 weeks ago
I recently went to see Overlord a JJ Abrams flix. I saw this WWII yarn at the local IMax. This movie was big and noisy. Definitely put the theater audio / video infrastructure through its paces. This was one of the best movies I have seen at iMax. Absolutely vivid picture and sound. I will definitely watch again on my home SoundTouch HT system - turned up!
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3 weeks ago
I know the moderators can’t comment on future product releases, but I sure hope we will see other Home Theater speakers announced. I would like to see the Lifestyle line of consoles, sound bars and satellite speakers “smartened” up and throw in a little Siri for good measure. I think it would be a shame to see the Bose product choices narrowed down to just the 500 and 700 series speakers. Implementing more modern Dolby and DTS codecs would be a good idea as well. A recent visit to Best Buy, the sales person stated Bose has kind of fallen behind on some of the new sound formats. I do remain confident however there will be some more announcements perhaps in the new year at CES!
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4 weeks ago
I would first confirm your sound bar is indeed receiving a 5.1 signal from your source devices. In the absence of a console that tells you what is being decided after depressing the volume button all you can do is rely on your source output settings. Depending on your source player(cable tuner, DVD, streamer) ensure the output is set to auto or Dolby Digital or something like that. Same for the TV settings. Also Best to use HDMI over fibre optic to connect to your Sound Bar as well. Sometimes FO output can be limited. Once you are sure your source settings are correct run Adspt IQ. That wizardry does a fine job of room calibration. Good look with your setup.
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4 weeks ago
I don’t think it is a matter of the app not working. A while ago I ran some multiroom tests using both Apple multiroom(Airplay 1 and 2) and Soundtouch (Aux Rebroadcast). I tried a variety of combinations and in some cases there was a slight lag. Actually more so with Airplay. Adding a video source over analalogue vis a vis Aux input as Joel mentioned would likely result in a slight delay between sound and picture. However as you point out you you are trying to pair your Sound Touch 30 with your SoundTouch 10s. You shouldn’t have a problem joining your source to all your speakers via Aux Rebroadcast and Sound Touch. Audio signal only. I found Aux Rebroadcast to work quite well. Certainly
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4 weeks ago
@Ops31337 wrote: Hello, I have my ST30 plugged directly into my t.v. and setting is an AUX (works great, the set up works for my needs) Can I pair my ST10 with the ST30 while it is in AUX mode? I've not been successful figuring it out. And the Soundtouch crAPP won't recognize my log in so I'm not going to bother with that frustrating mess. What are my options? This topic has been commented on quite a bit. Wired Aux Rebroadcast is not designed to send TV signals to speakers over SoundTouch, as part of a Home Theater matrix. If you want discrete rear channels, you will have to start first with a sound bar then add the virtually invisible wireless speakers.
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4 weeks ago
@gonzalohb wrote: honestly im very happy whit my soundtouch systems, i have two soundtouch 300, one whit acoustimass and invisible 300, one soundtouch 30 series iii, one soundtouch 20 series iii. its an awesome system and i love it, and im very happy whit the announce support for airplay 2 on all my devices. That been said, the only problem that i saw is the option to buy a bose home because if i want to, only in the future via airplay 2 a multiroom option will be possible, im agree about the moving to another arquitecture and thats the technology, but there no chance to sell all my stuff only for the alexa built in, im on the apple ecosystem so alexa its not in my horizon but im understand all the people who wants the chance to connect the old soundtouch whit the new smarthome because alexa built in option. This post reflects my thoughts as well. I own a number of SoundTouch speakers, a Cinemate 130 bar and a SoundTouch wireless adaptor. I too am firmly in the Apple eco system, as such I have a few Airport Express routers, iPad Pro, IPhone and an iMac. My wifi router is an AirPort Extreme. I have put this gear through the paces using SoundTouch, AirPlay 1 and 2 (iOS) networking and Bose Wired Input Rebroadcast ironically using Airport Express routers. I have been fortunate that I haven’t encountered any of the problems reported on this site. My system has been robust and works very well, even after a recent move requiring a take down and reassemble. I fully understand the departure from SoundTouch to the new line of Smart Home speakers. SoundTouch as a platform is going on 5 years. I am not aware of any SoundTouch component having built in microphones other than for room optimization using Adapt IQ. Like @gonzalhob stated, I too am not interested in jumping to the new Smart Home speaker line to get access to Alexa selling off my SoundTouch gear in the process. At this time I am quite happy using a physical remote to give my speakers commands. I plan on keeping my SoundTouch gear for some time to come. Agreed though, when it is time to start upgrading it would have been nice to carry on with the SoundTouch platform into the new Smart Speaker line. By then however, who knows what platform will be utilized by Bose. @gonzalhob Bose has announced AirPlay 2 will be available for SoundTouch systems in 2019.
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11-06-2018
05:16 PM
This topic has been commented on extensively. The Bose moderators have confirmed the Airplay product announcements and SoundTouch 300 is included. Another way to introduce Airplay into SoundTouch 300 is with a digital optical cable for Airport Express or HDMI cable for Apple TV(v3 or v4).
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11-06-2018
01:42 PM
1 Like
Hello: Why do you require an AM /FM receiver to connect with the Sound Touch 130? The SoundTouch 130 is designed to accept multiple sources just like a receiver. If you are looking for AM/FM radio consider the V-tuner or Tune In apps built into SoundTouch. In short adding a receiver to your SoundTouch 130 sounds redundant and unnecessary.
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11-06-2018
01:12 PM
Any luck setting up this system? I am trying something similar as well and I would share my experience. It would be nice if Bose comes out soon with a set of speakers similar to Acustimas 10 for user to be able to get atmos in different configurations like 5.1.2 or either 5.1.4. Seems to me the current Bose speaker systems were not designed to manage Dolby Atmos. I don’t believe simply adding a couple of Bose cube speakers to the upper channels will garner decent results. For one thing the cubes are “dumb” little twiddlers and require the correct crossover circuitry which resides in the Acoustimass modules to run properly. You might be better to mount a pair of the Bose 161or 251 speakers or competitors conventional speakers in the upper channels of your receiver. Alternatively wait till Bose comes out with a proper Atmos system.
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11-06-2018
12:54 PM
@Tony_A wrote: One thing to mention is you do want to the set the speakers to "Large." Reason being is that the audio is first being sent to the Acoustimass module from the receiver so we want to send the full frequency signal through the bass module and the let the crossover in the bass module send to the cubes. Hi Tony: Thanks for clarifying the speaker setting. Your answer further clarifies what is actually going on in those Acoustimass modules. I profess that I will probably never be able to use this kind of system especially now that in my new media room, the room design is short and wide, with no way of getting speakers properly placed to the rear. My couch sits on the back wall. My SoundTouch 130 sure does a good job with rear sound projection/reflection though.
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11-04-2018
12:29 PM
@Bob18m wrote: I have a surround reciever but want Bose speakers, which speaker system is the equivalant to the Lifestyle 35 system? would it be the 12 18 or another one? The Lifestyle 35 is a 5.1 speaker system with a console. The console did all the usual things but most importantly could run adapt IQ. If you want to use Bose speakers with your new receiver, Bose makes a speaker only solution called Acoustimass 10. I used to shy away from this system out of concern about what infact the was actually going on in the Acoustimass module. It seemed redundant to me to have a receiver that did all the decoding and other audio wizardry just to have the speaker system do more. Turns out these Bose speaker systems simply put the speaker crossover functions in the Acoustimass module, thus allowing for smaller speakers. Pretty cool actually. So if you are looking for a Bose 5.1 speaker solution for your new AV receiver, the AM 10 is the way to go. BTW, you won’t have access to Bose Adapt IQ but your receiver will likely have an equally competent room calibration system. At the very least, you will be able go into the settings and manually assign sound parameters to the Bose speakers. I beleive you will be looking to set the speakers to “small” and adjust individual gain levels(l,c,r,sw) to your tastes. Good luck with your note purchase.
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11-04-2018
12:09 PM
@Jww1 wrote: When watching tv the speech is slightly out with the tv - any suggestions please ? Try rebooting your tv and ST 300. There is a setting that will allow you to fine tune the audio timing. Details are elsewhere in this forum.
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