Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
-
Turn on suggestionsAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Showing results for
- Headphones
- Speakers
- Wellness
- Wearables
- Additional Support
- About rickatk
About rickatk
since
11-12-2015
Online
rickatk
Wistful Whiz
770
Posts
145
Likes
7
Solutions
12 hours ago
After many months two issues persist: When composing a post after a while the body of the message starts skipping up and down. This becomes very difficult to write a post. Like hitting a moving target. The import photo icon “camera” continues to be missing. There is no way to post photos. iOS 12 Safari
... View more
yesterday
Try logging out of your account then log back in after the update and reset.
... View more
yesterday
1 Like
@jimgfitz wrote: One other "off-topic" comment I'll add since we've discussed this issue this far. When listening to music from my new Apple TV to LG TV to Bose Soundtouch 300, if I don't want to see the Apple TV screen saver (which is beautiful by the way), a few clicks of my LG remote can blacken the screen. It's under Settings - All Settings - Energy Saving - Screen Off. To turn screen back on, press any key on remote. Airplay 2 was more of an upgrade to enable iOS products(iPhone and iPad) to work as multiroom controllers. macOS devices had the capability in iTunes for some time. The feature worked similarly as Bose Play All. Airport Express enabled the Bose smart speakers quite nicely, no screen burn in to worry about. Apple TV only works on soundbars bringing in the screen complication. Using your screen saver option is smart. I have read OLED is prone to “burn in” like plasma. LED not so much. Building in Airplay to Bose SoundTouch speakers and sound bars alike, will eliminate a lot of the hardware concerns. For me if all goes well I will probably have a few Apple router devices for sale on the very second market. They are getting pretty dated. BTW: Airplay is working very well on my Samsung TV. I haven’t turned on my ATV(2) for iTunes movie rentals or Airplay since the update. I look forward to the same functionality in the Bose SoundTouch line.
... View more
Friday
@LVZEEEEEEE wrote: That’s what I do every week. Sometimes it works and sometimes it doesn’t but I shouldn’t have to do this 90% of the time. This doesn’t help me at all. It should work every time I turn my TV on. Have you run the latest update. 4.0.9. This update is supposed to fix a lot of issues.
... View more
Friday
With the newer sound bar models not having consoles that display what audio codecs (DD5.1, DTS etc) there doesn’t appear to be a way to confirm what codec is being pushed. I have found it pretty helpful to see what audio codec is being utilized. The feedback has been helpful on a number of occasions. Recommendation: Implement some sort of feedback such as lights or digital readout that displays audio codecs. Displaying bit rate on SoundTouch and Smart Speakers would be nice too.
... View more
Friday
Hi @jimgfitz I haven’t looked at the measurements of the ST300 sound bar. Does it sit pretty high or is the LG frame lower than other TVs? How do you you import photos into your messages. I don’t see a camera icon in the message editor.
... View more
Friday
A few more things you could try: Log out of your SoundTouch account then log back in. Reset your TV Disconnect and reconnect your optical cable Make sure your TV’s optical output is set to 5.1 Find and use a source like Netflix to ensure DD 5.1.
... View more
Friday
1 Like
@jimgfitz wrote: It seems to work fine. I'm glad to hear we aren't completely losing the overhead sounds, but they are added into the other 5.1 speakers. You should go ahead and add the rear surrounds. They are not expensive and wireless, of course. We are getting off topic (Airplay) and I had a few other ides to kick around on audio pass trough which I will address in another string. Suffice to say... right now I have a Cinemate 130(SoundTouch). No wireless speakers capabilities. I don’t doubt adding speakers to a 300 SoundBar and a couple 700 subs for good measure, would be an awesome system and might be in my future. With those svelt Bose floor stands so much cleaner than a big bulky 5.1 conventional speaker system.
... View more
Friday
I had a Plasma TV which was prone to burn in too. So I had my ATV set to a short screen saver activation. @deepanker100 explains audio down scaling well. Sounds Touch sound bars do a nice job with those extra channel. I don’t have rear speakers but the sound bar disperses the 5.1 sound nicely. I suspect even though the LG TV can decode Atmos and the ATV can stream Atmos you aren’t gaining anything by leaving ATV in Atmos. Best to leave ATV in auto. I have read some people were getting failed connections when trying to stream ATV Atmos sources to non Atmos gear like SoundTouch HT.
... View more
Thursday
Check out this link. https://support.apple.com/en-ca/HT204069 Short version: ATV will detect your hardware capabilities and set the codec accordingly. You likely can’t pass thru Atmos on your LG TV. The Bose sound bars do a good job converting codecs as required. Being as your ST300 only decodes DD 5.1 and DTS 5.1 best to set your ATV to auto and enjoy. That is what I have always done with my ATV.
... View more
Wednesday
@simpson21 wrote: Zoe. There was nothing wrong with it before. This is not an issue with my network. This is a Bose connectivity issue. Lookonlinee. The web is absolutely littered with people having these issues. You folks need to either fix your app, firmware, or both. Try signing out of your SoundTouch account, factory reset then sign back in and re connect the speaker. Check over your network, router, isp gear etc. Recently I ran into a connectivity problem on my otherwise very stable setup. At the end of the day, my wifi router was pounding down on my speaker. I had moved it to close to my speaker. The solution was to connect using ethernet cable. Problem solved. My point is, often these connection problems are releated to some kind of interference that may be user caused.
... View more
Wednesday
@simpson21 wrote: Zoe. There was nothing wrong with it before. This is not an issue with my network. This is a Bose connectivity issue. Look online. The web is absolutely littered with people having these issues. You folks need to either fix your app, firmware, or both. Try signing out of your SoundTouch account, factory reset then sign back in and re connect the speaker. Check over your network, router, isp gear etc. Recently I ran into a connectivity problem on my otherwise very stable setup. At the end of the day, my wifi router was pounding down on my speaker. I had moved it to close to my speaker. The solution was to connect using ethernet cable. Problem solved. My point is often these connection problems are repeated to some kind of interference that may be user caused.
... View more
Wednesday
1 Like
@jimgfitz wrote: OK, this Apple TV 4K looks and sounds incredible. First I plugged it into the Bose HDMI, but didn't like having to fool with the Bose remote to switch inputs, etc. so now I have it plugged into my LG HDMI 4 and all is good. My Sennheiser headphones plugged into LG optical out sound beyond incredible. Edit: And AirPlay 2 works great with the Apple TV 4K. Everyone who has multiple home speakers should stop crying and go get an Apple TV 4K. @jimgfitz Glad to hear you made the jump to Apple TV and are happy with the results. I agree, plugging everything into the TV and using ARC to your sound bar is the better way to go. I really liked my older Apple TV...served me well. The 4K versions of ATV, with App Store and Dolby Atmos I am sure sound great with your ST 300 setup. I agree and practiced what you suggested. In order to get Apple Music to work on SoundTouch I went with Apple TV and Airport Express years ago, before there was any talk of Airplay coming back yo Bose products. Guess I was always used to paying a little more where Apple is concerned and in this case for Apple Music to run on Bose gear. Interesting your Sennheiser headphones connect via optical.
... View more
Wednesday
1 Like
@jimgfitz wrote: Having both Apple Music and Spotify would be a good idea except I'm not going to pay for two services. Right now, my Apple Music is free, but when I switch my Verizon plan back to a lesser plan, I'll have to pay for Apple Music. I currently am trying out Spotify with their free plan and mid quality streaming. I beleive the audio streaming specs for the different services are as follows: Apple Music - AAC 256Kbps Spotify - Ogg Forbis up to 320Kbps I presently stream smooth jazz.com MP3 files at 320Kbps. I think they all sound really good and can’t tell the difference in audio quality. I agree, a person really only needs one subscription streaming service these days so its really a matter of choice. I have always maintained that buying into the Apple eco system come with its limitations. This whole Airplay business is a good example. Fortunately and wisely Apple is starting to loosen up on its services and make Airplay available to a lot more products. They should do the same with Apple Music and get that loaded on Bose gear too! As an aside, you can buy a $30000.00 car and get both CarPlay and Android Auto. Why can’t Apple Music and Spotify find there way onto Bose gear together?
... View more
Wednesday
@jimgfitz Nice that you got Apple Music... I find it a very good music platform and works well with all my Apple gear. The integration with iPhone and CarPlay, as I recently found out, is a real bonus. You can play Apple Music directly from the app on Apple TV. So if you are involving the TV to get audio to your headphones over optical, you can skip Airplay and your iOS device and just play directly from the ATV. You can also access Apple Music from your iOS device over Airplay. The Apple TV will also recognize your HomePod as an Airplay speaker. As an aside...Apple just announce TuneIn(US only), and IHeart live radio options for HomePod. About Spotify: I think there are plenty of Bose customers who are not tied to the Apple Misic universe. Spotify, Deezer and Sirius I am sure work just fine on Bose Smart Home Speakers.
... View more
Tuesday
1 Like
@jimgfitz wrote: I have had no problems maintaining bluetooth connection, but my iPhone is about 12 feet away from the Bose and not moving around the room. Will the Bose Soundtouch 300 actually sound significantly better with AirPlay vs bluetooth? I'm tempted to purchase an Apple TV 4K tomorrow from Best Buy to give it a try. @jimgfitz I have a fair bit of experience with Apple Music, Airplay, BlueTooth, Airport Express, Apple TV and of course Bose SoundTouch speakers and headphones. If have found Airplay and Bluetooth to both sound pretty good. I use Airplay to connect my SoundTouch gear and Apple Music with the assistance of Apple hardware like Apple TV and Airport Express. This works really well and sounds very good. With Airplay 2 I now have good multiroom sound using an iOS device as the controller. Of note...I had multiroom audio with older versions of Airplay using my Mac devices and Bose has multiroom built in to SoundTouch. All of this is pretty seamless over wifi. Bluetooth on the other hand sounds pretty good these days. Consider... the high quality Bose headphones that rely on Bluetooth. I beleive SoundTouch can also do multiroom using Bluetooth. Something Bluetooth devices won’t do on their own is multiroom - yet. I think two other draw backs for Bluetooth is range and system alerts, like incoming emails or phone calls, that can be heard when using a blue tooth device like a phone or tablet. This is a big negative for the standard. Technically Airplay has better specs and can transmit Audio in lossless. Bluetooth apparently not. I think an audition is the best way to figure out what you think of as to the audio quality of the two wireless standards.
... View more
Tuesday
1 Like
@jimgfitz wrote: OK, I obviously don't know anything about AirPlay. However, if I purchase an Apple TV and plug it into my Bose Soundtouch 300, does that mean, even though I am using an iPhone, the actual music is transmitted via WIFI, thus higher quality than bluetooth? Here are some articles about Bluetooth and Airplay and will answer your question about how the network magic works: https://www.cambridgeaudio.com/en/blog/difference-between-airplay-bluetooth https://www.cambridgeaudio.com/en/blog/what-is-bluetooth https://www.cambridgeaudio.com/en/blog/airplay
... View more
Tuesday
1 Like
Airplay would be available using ATV v 2,3,4. Apple Music is available by app on v4 of ATV.
... View more
Monday
I finally had a listen to an Apple Home Pod, after recently listening to the Bose 500 speaker. Overall I found the HomePod just... alright. It had very clean sound but surprisingly nothing special. In contrast I found the 500 sound very pleasing and the speaker very functional. The HomePod had a nice build and size but felt as if it was lacking in sophistication. Not very Apple like at all. HomePod now offers live radio options like Tunein and iHeart radio and other music services like Amazon Prime. This is a step in the right direction. The Bose 500 on the other hand was more appealing in appearance, had the informative LCD screen and of course will tie into the Bose multiroom home network system. HomePod seems like another Apple experiment. It serves a very limited function and just doesn’t seem like it is part of something bigger. The HomePod is a single speaker with a stereo option by adding a second speaker. TV connection can be achieved using an Apple TV. Apple makes no claims about HomePod being a home theater solution. The 500 like it’s SoundTouch counterparts are part of a whole home solution. I am truly an Apple fan but sound reigns supreme and the Bose home audio solutions sound great and are much more sophisticated and evolved. I give full marks to the Bose SoundTouch and Smart Home lines over Apple’s Home Pod. edit: Additional thoughts... My first impression of HomePod sound was “meh.” In fairness I was listening to the speaker in an Apple Store. This was a pretty open environment not the best for evaluation of a speaker. However, the Bose 500 is listened to, another electronics store, similar non favourable acoustics, the 500 still sounded better to me. The HomePod is definitely an new entry into a home audio for Apple. I would probably have a better impression of the whole home capabilities of the product if there were more options like multiple speakers for home theater. There are reasons to think Apple may have bigger plans for HomePod...see the following: https://www.patentlyapple.com/patently-apple/2019/01/apple-patent-from-denmark-reveals-future-quad-homepod-setup-for-home-theater-presence-detection-and-more.html Conslusion: People looking for an alternative to Bose Smart Home Speakers and Home Theater solutions will be hard pressed to find better solutions. I don’t think HomePod would be a present contender as a home theater solution.
... View more
Monday
1 Like
@jimgfitz wrote: The good news is Apple Music works with Carplay. Yes it does...I used CarPlay, Apple Music and my iPhone the past couple days in a Kia rental. Worked great!
... View more
Monday
1 Like
@jimgfitz wrote: I think it's dumb to buy equipment based on some hoped for future capability. Buy it for what it does NOW and any upgrades will be gravy. I love my Bose Soundtouch 300 with sub and surrounds. I just got free Bose Music by virtue of Verizon Wireless and am sitting here now enjoying A Star Is Born Soundtrack via bluetooth. All is good. I agree, one has to buy for the moment. Feature creep and future proofing, from a consumers perspective, is very hard to keep up with. I totally understand the frustration for those who were told by sales people or have been reading Bose literature that Airplay is on the horizon. I have always subscribe to picking the gear with the maximum features that I can afford at the time and living it with it. I have bought a LOT of tech over the years. Ironically, I bought into the ST series 3 and Cinemate 130 because it didn’t have Airplay. My previous experience with Airplay on non Apple products, including SoundTouch series 1, hadn’t been very good. When I came back around to SoundTouch, Airplay had been dropped and I made a conscious decision to use Airport Express and Apple TV to augment my new Bose gear. Turns out that was a good decision. But it wasn’t long before I was concerned about not having 4K, High Def Audio and even working ARC / CEC. I am with other satified customers, the Bose gear I have does the job, works very well and sounds great. I am trying to keep my gear as long as I can because I am comfortable with it and this stuff costs LOTS of money to change. I have managed to utilize as many features as I can and the products will allow. This has been made possible because Bose does future proof their products to a degree, buying a new TV that supports 4K HDR, ARC/CEC and DD5.1 and now Apple pivoting with their services products like Airplay and Apple TV app. In fairness to those who bought their Bose gear, based on Bose and Apple Airplay announcements, I hope Bose comes through.
... View more
Monday
I would have gone with the 100% Bose upgrade path...those 300 and 500 models (with airplay) are pretty nice sounding. I think your experience illustrates why companies are very tight lipped about future products upgrade announcements..
... View more
Monday
@Jeff_G I am not surprised Bose carries components for older systems. Does Bose still service these older systems?
... View more
Monday
I updated my bose setup from my phone wifi hotspot. You need to be on the same network as your SoundTouch gear. Hotspots are different networks.
... View more
Monday
There are services that can fish wires using cameras and stud finders but that can get expensive and messy. Probably best to sell your old gear and get a new system with wireless components. That will give you lots of flexibility.
... View more
Monday
If I have this right the 3.5mm jack on the side is for audio eq( Adapt IQ). That port is configure able for multiple duties. However I think you want to use the composite jacks (red and white) in the back. You still may need a pre amp.
... View more
a week ago
1 Like
@mk10 wrote: I have a T10 home cinema which worked fine until a few days ago and now it does not and says that the accoustmass is not detected. i have tried resetting but it doesnt help any ideas? This system is 25 years old. Sounds like an electronics component has just worn out. I don’t think Bose will service your system because of its age. This sounds like a job for an old fashioned electronics repair shop.
... View more
a week ago
@jay4399 wrote: I just installed the new update. Anyone can provide me with any information about it or the patch notes? Does it fix the HDR problem? This is the info on the latest update issued by Bose: https://community.bose.com/t5/SoundTouch-Speakers/SoundTouch-update-starting-May-29-2019/m-p/208808#M78594
... View more
a week ago
@mctowbars wrote: Hi i have a soundtouch 220 and i am trying to connect wireless microphone to the audio in but with no joy. the mics work with an amp .am i setting it up wrong or are they not compatable . anyone help. Sounds like your wireless mic requires a preamp before connecting to the ST220. Similar to turntables. When you say audio in, do you mean the r/l (composite) jacks?
... View more
a week ago
@kmiller0404 wrote: I am not having luck having it pick up on anything to even set it up. I do have dial band and I also have a linksys network I could try and connect to but when I try and add the speaker using the app it cant even find it. Have you tried a physical connection (wired) to see if the module is working properly. Also try moving the bass module closer to the sound bar. Have you added other electronics to the room that might be causing interference? I don’t believe wireless connectivity of the bass module is based on wifi protocol.
... View more
