Call Bose Tech Support.  Sorry you are having trouble. ... View more

Turn off all Bose components then unplug them for about 5 minutes.  After plugging back in powerup the primary Bose component first then so on. Reply back with result.  If using with video check to see if the component has a voice matching adjustment. ... View more

Just a wild guess, try pressing the source button.  I had the same problem.  Call Bose Support.   Good luck. ... View more

Did my suggestion solve your problem? ... View more

Sorry to disappoint you.  The answer is no.  Additionally, although "Surround Sound" is listed on the 130's menu it is not applicable.  By the way, the Bose SoundTouch 130 is not compatible with any other surround, subwoofer or other speakers regardless of brand.   Enjoy your 130.  We love ours. ... View more

Assuming you are getting a Acoustimass Pairing error first try bar and sub from power for a couple of minutes then attempt pairing again.  If still not successful contact Bose Support and order a sub cable.  This is a sure solution.   Good luck. ... View more

Here is a basic idea. Unplug everthing for a few minutes then attempt pairing again.  Addititionally, try pairing with your Bose remote.  I've found function changes using the remote are m ... View more

Okay if table top thickness is 3/8". Possible to use !/4" if well supported.  What is the thickness of the current glass top? Is it supported in the center? Is the pictured a coffee table or TV stand?   ... View more

If your warranty is still in effect I'd recommend you have it repaired.  Good luck! ... View more

I too have a 130.  It is used constantly and have had zero issues.   Test a diffent cable bringing the primary souce of audio into your 130. Carefully check the quality of each cable.  Maybe test other cables to eliminate possible cable faults. Exactly how are other components conected to your 130? What is your primary audio source (Sat, Cable, Antenna)? . Could you please provide a photo or detailed description of your 130's soundbar and acoustimass setup in your room .How far are your listening positions? Have you made any manual audio adjustments after running Adaptiq?  Is Adaptiq functioning properly?  Are you wearing the Adaptiq headset as requied? Are your using five positions for Adaptiq? Do you have carpet, thick drapes?   Does one half of the soundbar sound differently than the other side?  Where and how is your Acoustimass placed?  Do you have the supplied rubber feet on the bottome of both the soundbar and Acoustimass?   Sure hope we can help you solve this issue.   ... View more

I strongly recommend a prospective soundbar customer throughly research all aspects of the soundbar system regardless of brand before purchase. ... View more

I'm assuming then that the 3.5mm connector is a proprietary connector for the Bose 300 Module.  Many reasons for "proprietary".  Disappointment may be an unintentional reason.    I've been in your same spot during my 63 years on this planet.     My best to you. ... View more

No disrespect taken.  Best to you Dingo.   ... View more

I understand your dismay yet to my knowledge Bose never made any mention of connecting to third party subwoofers.  Bose has not been deceptive.  Hopefully, you will find the 300 Bass Module a more than adequate subwoofer.    Dingo wrote: This is the reason why I chose to purchase the Bose SoundTouch 300 - because of the 3.5mm Audio Out jack on it. I had hoped to connect my Sunfire Architectural subwoofer to that port but after reading through this thread it seems Bose pulled one over on me. Why Can't a 3rd Party sub work from that connection? Is the cable that plugs into that connection on the ST300 not a TRS 3.5mm connector?   ... View more

If  not already done so, read and follow the 300 instruction manual's remote control trouble shooting steps   Remote control is inconsistent or does not work • Point the remote control at the soundbar, making sure that there are no objects in the way. • Match the + and – symbols on the batteries with the + and – markings inside the compartment (see page 17). • Replace the batteries (see page 17). • Press the volume button on the remote control and see if the correct source button flashes. • If you have programmed the remote control to control your source: – Point the remote control at the appropriate source. – Make sure you have entered the correct code for your source’s brand. – Program the remote control with another code (see page 23).   NEXT   Using television screen clean solution, eyeglass cleaning solution or a high quality glass cleaning solution and a very soft cloth carefully clean the front of your remote and the sensor area on the soundbar.  Use a clean dry soft cloth after cleaning to ensure no smuges are present on either sensor.  Test.  If the test again fails contact Bose Techincal Support for instructions if possible contact a nearby Bose Factory Store manager if you cannot get the problem resolved after conferring with Bose and if your unit is within the reseller return period return your 300 to your retailer  If ordered via web contact the web merchant.    Additional tip - If time permits consider taking your remote to the nearest store with a functioning 300 on display.  Test your remote.  If the remote functions properly provide this information to Bose and or your seller.  This provides you justication for a return.   Please reply back with an update. ... View more

I believe you should contact Bose Support. ... View more

Consider connecting one device see if it works.  If so add another device.  If not disconnect then connect a different component. Evaluate each.  Suggest you start with the cable box. ... View more