Please have a read through THIS post and look at my instructions.  I had some difficulties initially getting the ST 300 setup using ARC with my Samsung TV and the key to getting it all setup was to do a factory reset through the remote.  One word of caution:  a member brought up a good point with this process which was that they'd had their TV professionally calibrated and doing the reset would wipe out those settings.  Needless to say it wasn't an option for them.  In my case, it was not an issue.  All has been working well with my ARC connection for 7-8 months with an occasional hiccup.  ... View more

Actually my issue was unrelated to the OP's original one.  My point was that by contacting Bose Tech support, the issue I did have at the time was quickly resolved.  I'm certain that not all issues can be resolved as quickly, but it is always worth a shot IMHO to contact customer support when issues arise.  Apologies for the confusion. ... View more

It may be possible if you add one of THESE ... View more

@Jerinho,  you should contact Samsung tech support and have them walk you though the Service reset for your TV.  It may be different for your model than mine.  ... View more

The Solo 5 has been flawless.  Parents have reported no problems and I'd know because I'd get the call to fix it.  I have since added one to my bedroom's TV and it too has been great.  What issues are you running into? ... View more

Before this past update I had everything working to an acceptable level, though I did have to use HDMI IN on the ST 300 connected to the Cable Box and HDMI OUT going to the TV.  That worked great, but I wonder if an update from Samsung on the TV broke things as I seemed to have some failures after that.  The latest update has allowed me the ability to go right from the ST 300 to the ARC connection on my Samsung TV.  I did however have to go through a process to get it working.    I provide some deail on what I did HERE    This might be worth a shot if you haven't already tried it.    ... View more

While I agree there are many, many, many threads here in the community listing the app shortcomings or feature requests, I took the opportunity to post them on iTunes. Why not, it's another platform to speak out on the app.  Whether that gets me/us anywhere or not remains to be seen.  I am very appreciative for the latest updates in the app and firmware, they've both been beneficial to me and hopefully other owners as well.    What I'd really like to see here on the community is ONE consolidated list of feature enhancements without comments form the peanut gallery about why the app sucks, or other frustrations with the system in general.  Not sure how that could happen, I suppose that's part of the problem.  There are so many posts about feature enhancements and requests contained in them it is somewhat of a daunting task to search through them and document.  That tells me two things.  There is much to be improved upon and the Bose team needs to figure out a good way to document the requests.  I'm not entirely convinced that adding a review with feature requests in another location will allow for that, but there's not much to lose in doing so.  ... View more

Up until this latest update, I had to use the Cable box connection to HDMI IN on the ST 300 and OUT to ARC on my Samsung TV in order to get ARC to work and to ensure the source did not switch.  Once the update was applied, I did the following:   1. Disconnect power from all devices connected to TV. 2. Disconnect all HDMI cables on both ends of devices. 3. Apply power to all devices 4. Service reset of Samsung TV  Before beginning, it's very important to make sure that your TV is OFF. Take your Smart Remote in hand and simultaneously press Info + Menu + Mute + Power. Next, enter the following sequence into your remote: Mute > 1 > 8 > 2 > Power. Your television will boot up in service mode. Using your remote, go to Options > Factory Reset. Your television will now turn off. Simply turn your device back on to proceed with the setup   This resets all settings on your TV to factory default and is different than going through the settings in software and resetting your TV.  You will need to apply any settings, calibrations, etc.    5.  Power off TV and make HDMI Connections.   On my TV I have the Samsung Instant On turned OFF, Anynet+ HDMI-CEC turned ON, Auto Turn Off NO   In the ST APP, I have HDMI IN direct Audio turned off, HDMI-CEC set to Alternate ON.    I am now able to use ARC directly from the ST 300 to the TV without routing through the cable box.  This is a first, so at least in my case, this updates seems to have worked as Bose had hoped it would.  It has worked flawlessly.  I recognize that different brands of TV's and even different TV's in general within the same brand aren't necessarily displaying the same issues, but you might give this a try in hopes that it works for you.  The key to all of this is the SERVICE reset I described.  I should note that I was given this direction by @Bjoern Hirsch.  His work with Samsung deserves credit for this find. ... View more

Agree, this would be a great feature Brandon.  Please continue to keep us updated on the progress of this and other up and coming features as much as possible.  I'm appreciative of what you guys do! ... View more

I had to program my Cable box's remote to turn on/off the ST 300, but I use that remote to power the TV, Cable & ST 300 on/off.  I haven't tried to program my TV's remote control with it because I use the Cable Box's remote exclusively when watching TV and use the Bose remote when listening to music.  ... View more

I am probably in the minority here in that my ST 300 works with my 4K Samsung, albeit a different model UN55JU650.  I had some issues getting things up and operational, the instructions not included in packaging are not incredibly helpful but between the manuals and some suggestions from the forum, I was able to get things working.  Also, one call to tech support to get the remote to work with my TV.  Manuals can be found at https://www.soundtouch.com/Manuals   I know lots of folks here have issues and it seems there are some of us that don't.  I suspect that this forum, and many product forums in general, may attract people with issues more so than those who are happy enough with their purchase.  I'm not mentioning this to discount the problems and challenges some of the members here are facing, they are well documented here.  It's just that I think many more will sign up for a forum to get issues resolved and report problems than those who were able to get the system working and this may skew the perceived opinion of the system itself.   If I were in your situation I would certainly listen to a couple of differnt options and determine what sounds best and what best fits your budget.  Assuming Bose is at the top of your list soundwise, as it was mine, then I would say go for it.  You do have a return period just be mindful of what that is.  You can roll the dice and maybe you'll get ARC working.  Worst case scenario you'll have to use the Opitcal cable or end up returning it.  Some of us have been able to get things working and you can always come here to ask questions.   I am happy with my purchase, hopeful that Bose can put the ARC issues behind them and improve upon the apps and continue to develop the ecosystem bringing us more features.  They apps, as they are now, leave a lot to be desired but they are certainly usable.  I didn't give the apps much consideration when I made my purchase and perhaps I should have.  I wish I would have downloaded and at least looked through them first. I jcould not get past the wonderful sound that came from the soundbar.  When you add the sub to it, WOW!   VI speakers and ST 20 are on my radar but I'm going to wait until I see progress before buying further into the ecosystem.  For my purposes, TV and listening to music in the one room it's located in, it is a very enjoyable setup.    Just my humble opnion.  ... View more

I had the same issue with a Samsung TV.  Since the ST 300 wanted to shake hands with HDMI 3, I plugged my cable box into the HDMI IN on ST and the maintained the ARC to ARC connection and now I do not have to switch sources once the TV is powered on.   HERE is a post I made about this issue.      ... View more

Good post, I agree with most of what you're saying.  I've been a Bose fan for years ever since I first heard my parent's Wave system.  When I went to purchase a new system, the sales associates at the shop I spoke with were pushing me towards Sonos in a big way.  They were even on sale.  Twice I went in and listened to both systems and chose Bose because of the richness of the sound and because of my experiences with other Bose products.  I figured it had to be a good choice.    At least to suit my tastes, aesthetically, Bose has Sonos nailed. Soundwise, nailed Sonos again.    I've been foruntate and haven't experienced the ARC issues many have been plauged with either.  I knew about this going in and still chose to take a chance, but was prepared to return it if necessary.  That date came and went.    The apps though are the touchpoint of the experience and they are in need of dire improvements.  There are just so many simple functions that are not there, the list is so long I won't even bother to expand on them here and they are well documented by the user community.    Quite honestly, had I known the significance of that experience and been able to do a comparison between the two I may not have gone Bose.  Who knows?  I know Sonos is not without fault either, and to that end, most any system is going to have it's drawbacks, you simply cannot please everyone.  The basics are there, but they are very limiting and very primitive.  I firmly believe if Bose improved upon the user experience, and were able to get the ARC issues behind them, they could potentially have a Sonos killer.    I love that Sonos allows you to use smaller speakers, such as the ST 10's, for surround.  Rather than develop the VI's they could have gone that route.  I am not certain if that's possible at this point, but it surely would be a nice feature for an update.    The last part of what you mention is where I most disagree.  I don't even want to think about the next product at this point, I want them to GET THIS ONE RIGHT and complete the work that should have been done before this system's release.  The fact that there are still some issues is preventing me from investing more into my Bose ecosystem and I'm certain I'm not alone in that regard.  There is a ton that could be improved upon between the apps, the coexistence and use of all the ST family of products.  I appreciate what it's taken for the Bose team to get to this point and don't underestimate the efforts taken.  Largely I am happy with my purchase but I know it could be improved upon and this is where my frustration lies.  I am hopeful the big issues will get corrected and we'll see some added functionality to make this system what it can be.  I can only hope so anyway.  ... View more

Thanks for the reply.  What's interesting to me is that for the bulk of the time I've owned the ST system, the link light was always on once connected.  Only recently does it come on, make the connection then vanish as I've described.  I wonder if this is a recent change?  ... View more

I had something similar happening with an update though I'm on a Mac.  It was suggested to uninstall, then reinstall.  That solved my issues.  I'd start there and see if that corrects the issue.  ... View more

Hi Pablo,   There is plenty of rich sound coming from the ST 300.  When I compared a few options, and first heard it, I had a sinking feeling I'd be buying it.  There is a good amount of bass that comes from the ST 300 considering it's a soundbar only, as I mentioned it produces a very rich sound for one piece.  As for the AM 300, when I heard that added to it, it completed the system but I wanted bass.  Bass I got, the AM 300 is THUNDEROUS.  You can adjust the bass settings however so you can dial it back a bit.    You should most certainly listen to it and see what you think.  Only you can answer the question for yourself as you know your surroundings of where you'll set it up.  I'd be inclined to think that if you feel the 130's sub is too much for you, the 300 is going to too much also.  It is a wonderful add on for those that want it.    Let us know what you end up doing and share your thoughts.  Best of luck and safe travels.   jaybo ... View more

Hi Bjoern,   I had the same issue with my Samsung TV, though a different model than what you referenced.  I contacted Bose Support and we walked through it.  Basically there are some extra steps involved to advance the codes until you get one that works.  I am happy to report that mine is now working.    Here is a link to the manual.  Have a look at the remote manual, page 1.  Volume advances to the next code, then press Menu until the remote responds.  Hopefully you're able to get this working.  If not, I would suggest contacting Bose Tech Support via phone, they can walk you though it.    Cheers,   jaybo ... View more

You're welcome, hope it gets you setup.  It now works for my cable box, TV, Apple TV and BluRay.  I don't have a PS4 so cannot comment on that.  ... View more

Page 25 of the SoundTouch Manual suggests the following:   If your network information changes, add your soundbar to your new network. You can do this by putting your soundbar into setup mode.   1.From within the app, select> Settings > Speaker Settings and select your soundbar.   2.Select CONNECT SPEAKER   The app guides you through setup. ... View more

You might find this thread helpful. ... View more