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3 weeks ago
2 Likes
@jayseeen are you wearing eyeglasses/sunglasses at the time of sound being heard by your neighbours?
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3 weeks ago
@maxnuk I can't speak for Bose but I would think you could likely do whatever you want to do with your own personal device. I'm pretty sure you would then be "on your own" and not supported any further, but if you want to tinker and are able to make that happen, I can't see how they could stop you.
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3 weeks ago
@csb not quite what you're asking for, but you might be able to change your computer's Bluetooth device name. This does not affect the actual computer name at all, just the name that devices connecting via Bluetooth will see. It's worth a shot to try. What you need to do is find the properties for your bluetooth hardware adapter. There are at least a couple of ways to do this on a Windows PC. One such example is to go to Device Manager, expand Bluetooth, find your hardware device and double-click it, then go to Advanced tab, and change the Name field to whatever you'd like to hear from your Bose headphones when connecting: Another is starting from the "Bluetooth & other devices" control panel window, click on More Bluetooth Options, then find your hardware bluetooth adatper in the properties, click Advanced tab, and change the name there: Hopefully at least one of these methods works for you
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04-20-2018
09:19 PM
@tswrote: Thanks, Mohsin for the contact. For those who are curious: I will not disclose anything until Bose got the fair chance to introduce a fix. @ts thanks for bringing this to their attention! I'm curious what you will consider a "fair chance"? Moving at The Speed of Bose unfortunately appears to be agonizingly slow based on my personal observations of this community over the past 14 months or so. Unfortunately, I doubt we will see a quick turnaround time. :(
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04-15-2018
01:54 PM
@KaLee412 I don't speak for Bose or in any official capacity but my humble opinion is that this appears to be a design flaw that is not fixable. These have been on the market for a considerable amount of time with no resolution. I am also on my second pair, which made no difference. All this leads me to believe it's not something they can correct with a simple software update. My personal advice to you is that if you need these for phone calls--and it sounds like that is pretty much your exclusive usage--you should return them as soon as possible before your return period ends. You would be happier with another product.
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04-12-2018
03:52 PM
@bjorn.olav 2 months around here is a cakewalk. I wouldn't expect anything resembling a quick turnaround time (if the request is implemented at all). Have a look around the community and you can see the glacial pace at which anything has changed. EDIT: Bose are many things, but quick, nimble, and responsive do not seem to be in the corporate vocabulary. Full disclaimer: these are my personal thoughts based on my own observations.
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04-11-2018
04:25 PM
I can help: approximately sometime between tomorrow and June 33rd, 2022. I'm quite confident that in this approxiate time, Bose will release at least one (maybe multiple) Bluetooth 5.0 noise cancelling headphones. In all seriousness: companies like Bose do not make a habit of sharing information about products in the pipeline until they are announced. This is for competitive reasons, and so that they aren't embarrassed by not meeting previously mentioned approximate release dates if things take longer than expected. You'd have to watch the various tech news sites for rumours, but you won't know for sure until something is officially announced.
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04-11-2018
04:23 PM
@NVarni you might get more help over in the Home Theatre area: https://community.bose.com/t5/Home-Theater/bd-p/home-theater. Although your Air Pods are wireless headphones, the Bose part of your equation is the sound bar.
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04-05-2018
04:09 PM
@JarruParruwrote: I have the Android version of app (5.2.1) and there is no option or selection for neither voice prompts nor auto timeoff that has also been mentioned in the forums. @JarruParru with your headphones connected, click the cog in the upper right corner: Then you will see those two settings listed: And that's with the same app version, 5.2.1:
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04-04-2018
05:49 PM
@JarruParru did you happen to turn off the voice prompts in the Connect app? If so, try turning them back on and try updating with your computer and cable again.
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03-29-2018
06:54 PM
1 Like
@sahhermans yeah there's a little white noise with ANC maxed out. You don't really notice it when playing back media, but if just trying to sit in silence, you may notice it. If it's distracting, you may want to look at other alternatives maybe? The reason the white noise gets louder when turning down the ANC is that I think rather than just turning off the ANC, bose is actually amplifying outside ambient noise. This is probably to compensate for the passive noise cancelling that the StayHear+ tips have--which is already good without even powering on the headphones, I find--and activating an awareness mode rather than just reducing ANC intensity.
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03-28-2018
02:13 PM
@maxnukwrote: you can try this https://play.google.com/store/apps/details?id=biz.bokhorst.xprivacy.installer&hl=en @maxnuk well, yes, for people with a rooted device. I'm not sure that @bigulebu's complaint is necessarily over privacy, though it could be of course. It could also be about additional battery drain for running a service they don't otherwise need enabled. I remember finding it very odd and off-putting when I first started using the Connect app as well, but eventually I gave in and I just leave my location on all the time now. On my more recent devices (OnePlus 3, OnePlus 5T) I don't find it makes much of a difference to battery life, and I actually kind of like having access to my location history and such.
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03-28-2018
01:47 PM
@bigulebu my understanding when I looked into this last year is that it's an Android requirement when using the lower-power Bluetooth-LE standard., where Android forces the requirement to have location services enabled. I can't seem to find my previous post(s) about it at the moment to link to, but try googling it.
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03-28-2018
01:40 PM
@reubensimonsonwrote: I'm also having this same issue. I received these as a gift from a friend, but I'm tempted to return them because of this issue, as these are my primary phone conversation headset. @reubensimonson that's a very generous gift from a friend! But yes unfortunately if phone conversations is your primary use case for the headphones, you'll be a LOT happier if you return then and pick something else. Sadly.
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03-12-2018
03:54 PM
@jdpg2 I think you would have to encase you head in carbonite to get that result. There's no such thing (to my knowledge) as an ANC headphone that cancels everything.
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03-07-2018
09:58 PM
@koatb not you I guess but the original poster in this thread sure did.
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03-07-2018
08:12 PM
I can't see how being run over is a manufacturing defect that would be covered by warranty??? Wow.
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03-02-2018
02:20 PM
1 Like
@Tony_G I think you kind of totally missed the actual question in @william_b_noble's post. It wasn't so mucn about the brittle plastic, it was about a new pair of QC35-II's that he can't get to work for calls on a Windows Phone.
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03-01-2018
12:40 PM
Hey community, Totally random topic here, I'm just curious: have you nicknamed your device? If so, what did you name it? I'll start. I'm on my second pair of QC30 (swapped out by Bose). When I got my first pair, I was listening to a lot of Guns N' Roses. Also, I'm a huge fan of puns and wordplay. So it only seemed natural to name my shiny new QC30's..... Guns N' BOSEs! When I got my replacement pair, I thought I'd try to stick with the theme, and came up with "BOSE Your Illusion" (a play on their double album Use Your Illusion I and Use Your Illusion II) I'm not sure what I'd do for any subsequent devices. BOSE Your Illusion II? The BOSE Incident? Appetite for BOSEstruction? Something like that! For anyone that isn't sure how to set a nickname, you do that in the Bose Connect app on your phone. Tap the gear/cog icon in the top right for settings, then tap Name at the top of the list, and you can set your own as you desire.
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02-28-2018
06:05 PM
@Cunuck @Destrid @Saps I don't have a 3T to verify, but stable Oreo is definitely out--you shouldn't need to run the open beta to get this feature. You can download the OxygenOS 5.0.1 ROM from their website (http://downloads.oneplus.net/oneplus-3t/oneplus_3t_oxygenos_5.0.1/). There may be a newer stable build available via OTA, I'm not sure. But Oreo was out in stable for for the 3 and 3T well before the end of 2017. I am running stable OxygenOS 5.0.4 (as of yesterday--was on 5.0.3 for a few weeks at least before that) on my OnePlus 5T and it definitely has the AAC option I'm willing to bet 5.0.1 (or newer if available) on the 3/3T has it, too.
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02-23-2018
03:04 PM
@Vilthuril yeah it sounds to me like rather than just decreasing noise cancellation, as you move the slider farther to the left (or keep presing the down button on the inline remote), it is actually feeding in an amplifying the outside noise that it uses in the noise cancellation process. IE it's just piping the mic sound in an cranking up the volume on that mic. I do hear some white noise on it too
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02-23-2018
02:58 PM
@Phantom Phreak sorry for the late reply. If you use iTunes for your music on your PC, DoubleTwist is great for you to check out. They have a PC app as well, which you can use to sync your iTunes music to your phone. You can sync by playlist(s), by artist(s), etc. The free version only lets you sync via a USB cable, ie. you have to connect your phone to your PC by cable. There is a Pro upgrade you can purchase that unlocks a few things including abilty to sync over WiFi--though I haven't tried this yet as I haven't purchased any other tracks to transfer since upgrading my DoubleTwist to Pro. Another thing it unlocks is the EQ, with the afore-mentioned pre-amp setting that, at least on my phone and QC30's, can make it very loud indeed.
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02-20-2018
06:18 PM
@Phantom Phreak what app(s) are you using for music? I don't really stream music, but for local music playback I've been using DoubleTwist lately. If you pay for the pro verison, it unlocks an EQ, which also contains a pre-amp that can make the signal quite loud indeed.
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02-19-2018
06:28 PM
@Phantom Phreak it sounds like you're asking for something that would connect to your source device (phone, laptop, etc) via Bluetooth as if it were a pair of headphones, receive the audio, decode it, amplify it to be louder, then have your headphones connect to it over bluetooth as it it were a source device and re-transmit the amplified signal? I'm not personally aware of such a product. I think that given the latency involved with most Bluetooth protocols, that would make for tremendous lag by more than doubling the standard lag. You would have a ton of lip sync issues watching media, and phone calls would be very difficult as you would start talking over each other (like a half-duplex conference call or speakerphone). I don't think the experience would be very good. Are you located somewhere like the EU where there are legally mandated output volume limits that might be causing this? It might be eaiser to look for workarounds on your source device(s). What device(s) are you using as sources that are coming through too quietly on your headphones?
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02-05-2018
01:55 PM
1 Like
@bjorn.olav this is a good suggestion. By the time the warning comes, you really don't have much time left before the headphones shutdown.
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01-27-2018
01:39 PM
1 Like
TnTzDad wrote: Thank you for the update information! I wish there was a way to receive notifications about updates with a registered product... @TnTzDad well, Bose always post here with new thread that the pin to the top of the Wireless Headphones area of the community. So, you could aways check here periodicaly. OR, use the Bose Connect app on your Android or iOS device, and it will prompt you when there is a new firmware version available to download and install.
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01-23-2018
05:54 PM
davej wrote: Their actual wording was: "...and try and have the microphone closer to you..." @davej this part of the suggestion is particularly amusing, given that the mic is in a fixed position, on the right earbud. In effect you'd have to take it out of your ear and hold it up near your mouth to do this suggestion, leading to 2 major issues: (1) you would no longer be getting any noise cancelling of any kind in your right ear, meaning the noisy enviornment would enter that ear at full volume, making it harder to hear the inbound audio, and (2) you're no longer hands free. The combination of these two things means you'd be better off to spend nothing and just hold your phone directly up to your ear. You'd still (1) have your other ear exposed to outside nosie, and (2) have no use of one of your hands and not be able to multi-task. The way they are suggesting you use the product indicates you'd have about equal results (probably better) by just not using it at all. Huh, interesting.
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01-22-2018
04:09 PM
@cordy1474 werid, I don't get that issue on my Lenovo ThinkPad T470s, also running Win 10 Pro. I'm not sure what to suggest. Do you have any other Bluetooth headphones you could try with the same laptop to see if it's a laptop issue or a QC30 issue?
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01-22-2018
01:57 AM
@Audiophile22 I can't imagine a household that doens't already have nearly a half-dzoen USB bricks laying around with a USB-A port you can use with the cable that came in the box, and/or micro-USB chargers. You don't need anything proprietary to charge the QC30. I routinely charge them with the charging brick that came with my 2013-model Moto X phone, or one of the BlackBerry PlayBook chargers I bought years ago to quick-charge my various micro-USB BlackBerry devices. Many hotel rooms have a USB-A port for charing accessories; many planes have a USB-A port on them; most TV's built in the last decade have at least one USB-A port. Pretty much every computer (although some newer models have dropped USB-A and only have USB-C ports, at which point you would need to either get a USB-C to USB-A adapter, or a USB-C to microUSB cable).
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