@Marty K. wrote: SoundTouch products are not plain speakers, or mere blue tooth speakers, and they certainly aren't priced that way, or advertised that way. They are wi-fi speakers that are supposed to be able to do multi room audio. Bose's product pages for these devices talk over and over again about the app, but if the speakers and the app don't talk to each other reliably, Bose has not delivered on its promise. Firstly, let me say that I'm not here to defend Bose. I am here because I've observed Bose "support" to identify and fix issues relating to WiFi issue(s) about their product, sadly, "inadequate". The good thing about this forum is Bose actually "responds". The bad thing about Bose's response is, to sum it in a more diplomatic way (or risk getting this response torn down due to "SPAM"), is that they are unwilling to admit that their is a fault with how they've coded (or lack of coding) the WiFi supplicant. More importantly, they're unwilling to admit this fact because they don't have any WiFi engineers (full- or part time) in their organization. Like I've said in previous posts, Bose's major competitor, SONOS, even have a YouTube video about WiFi interference but Bose doesn't have any public-facing documentation(s) about this topic. Bose's "support" only has a list (dot points) to tell customers that what to do to fix the wireless. In other words, "the issue is YOUR wireless AP/modem/router and not a Bose issue". Now, about my comment of "Bose's core functionality". I will stand by it. Bose specializes in audio product. Period. Adding BLE, wired and wireless ethernet is just a way to get the product out the door faster. Bose is under NO obligation to get either the BLE or wired or wireless to work in any way. As long as it works in their lab (aka "controlled environment" that doesn't reflect a majority of the real world deployment), no matter how askewed it (testing and verification process) is, it is good enough to get the product out the door into anyone's home. Don't believe me? The since the word/phrase Internet of Things (IoT) has been introduced, this phrase as been used, abused and over-used. Every dodgy manufacturer from cheap internet-facing cameras which has hardcoded root username/password to personal video recorder with leaks credentials like a sinking ship. Bose's "IoT" platform is not immune. Bose does not have anyone who can fix issues because the issues don't form part of their "core" business/functionality: Audio. And I suspect the company who fabricated the wireless chip, Nortel (and later sold the business unit to Texas Instruments), don't want to improve the firmware unless Bose is willing to pony up more money. Don't believe me? Read the Security Bulletin by TrendMicro (December 2017) (LINK). This is about the security vulnerability of Bose and SONOS products. (SONOS has released an update to fix this vulnerability a few months after the bulletin was published.) And it is stated in this bulletin that TrendMicro has " reached out to Bose and are currently waiting for their response." No response from Bose. About a SECURITY BULLETIN. Since December 2017. Let that sink in. Regarding Bose's synchronized streaming to multiple platform (aka "multi-room WiFi streaming") is probably not working because of how badly mis-interpreted multi-cast DNS was coded into the system. I am hoping their instruction of Apple AirPlay 2 will make improvements. NOTE: When it comes to "high end" online speakers, SONOS is number one (at any given time, according to the TrendMicro security bulletin, there are between 4K to 5K online SONOS platforms compared to 1K Bose platforms), Bose is number two. I'm looking for options, myself. I want to replace my Soundtouch 30 (series 3). I've ruled out SONOS because all their platforms (including the new ones) only support 2.4 Ghz (WiFi). Another up-and-coming is Marshals and they too only support 2.4 Ghz.
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