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- About CentralBK
since
04-03-2016
Tuesday
CentralBK
Vocal Volunteer
274
Posts
77
Likes
16
Solutions
3 weeks ago
I can confirm this error on iPhone 6s with iOS 11 public beta 3 No problems at all on iPad pro with iOS 10.3.3
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4 weeks ago
Hi beekhicks, As Bose, so far, does not support Apple Music you cannot play iTunes Radio or anything from Apple Music via Network. As workaround, pair your Phone/Pad or Computer via bluetooth and use the speaker that way. Apple Music will work that way. Regards, Central
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4 weeks ago
Hi tir701, I think you'll find more or less no consumer devices that will work with corporate WiFi. Smart-TV's, Multiroom speakers or just WLAN enabled printers, they mostly all only support maximum WPA/WPA2 as security measure. I did not expect this functionallity and got a ST20 instead. My IT Dept. let me connect that one with a cable connection and did their stuff. Everything works fine and I have very good sound in my office. Maybe you can exchange your ST10 for a ST20 and ask beforehand if IT will integrate the device into a corporate network. Cheers, Central
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4 weeks ago
1 Like
All my Apple devices (iOS, macOS) updated to the latest version 15.120.23 without any problems :-) iTunes Library still works Search on Synology NAS still not possible, so NAS is useless :-( Amazon not yet supported on this platform in your region [009] (6255) So, yes marketing messed this one up for all the people (at least for the german speaking) immediatelly trying out the new service after receiving the official mail in their inbox. Cheers, Central
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4 weeks ago
Hi paradisiaque, Uninstalling the Bose App with the Bose uninstaller and re-installing the latest version has solved this problen (on Apple Mac Computer). Hope that helps. Regards, Central
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4 weeks ago
2 Likes
Hi Brandon, The mail we recived today from Bose Germany says very clearly, "with immediate effect you can listen to Amazon music". Marketing dept. again ahead of the reality :-) Cheers, Central
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07-20-2017
01:59 PM
Hey, you're not alone :-( I can't search my Synology DS216J either ... already posted this May 2017. If this stays like that the NAS is completely worthless. I don't want to scroll through thousands of songs to play what I want :-( Nothing so far to solve this issue ...
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07-19-2017
04:51 PM
Hi @Arnoldwyer, You can only play music from your iPhone directly if you connect to the Soundtouch system with bluetooth. Soundtouch is not able to connect to music on your iPhone directly. Soundtouch can connect to iTunes library only if stored on a computer. So you can use your phone for music services like Spotify or Radio but not for music stored on your phone (that will work ONLY via a bluetooth connection) Cheers, Central
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07-19-2017
04:44 PM
Hi send2mkn, Can you just put one of your working speakers in your study and test if this one works with bluetooth in there without problems? Maybe something in your study is interfeering with the bluetooth signal. A working speaker from another room should work immediatelly if you have a faulty speaker. Regards, Central
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07-19-2017
07:41 AM
Hi Sharon, Sorry to say so, but your Laptop needs to be "ON". Your iTunes library is stored on your Laptops hard drive, so when the MacBook goes to sleep, access to the drive is not possible anymore. So far Bose doesn't support Apple Music, no option there either. I just leave my macBook "ON" while listening to music from the iTunes library. Regards, Central
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07-17-2017
12:42 PM
Hello Pierre, I group my speakers with the Soundtouch app and switch to Spotify after that. Spotify can only access availabel devices, singles or groups if they are available. No fault on Bose for this one. Regards, Central
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07-17-2017
12:01 PM
Hi there, I don't understand why you say you can't search ... Search is available as first point when selecting radio, music service (only Spotify in Germany) or local music libray. Only when in sub menues within the function there is no search. Searching NAS is unfortunatelly not possible, even if you use one of the recomended NAS system
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07-14-2017
07:25 AM
Hi iSchorsch, I had iTunes problems before as well. A complete uninstall (with the Bose uninstaller) and a fresh installation did solve this iTunes issue (in my case). Maybe it is worth a try for you as well. (less the 10k songs in my library) The only thing still not working is using my Synology NAS as you can't search the library. Cheers, Central
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07-13-2017
03:04 PM
1 Like
All speakers updated, MacBook & Windows on the new Software, iOS is still missing. So far, only one thing changed that I noticed. I can use my iTunes Library again. That brings me back to 3 services: - iTunes - Spotify - Radio NAS still useless as search is not possible. Additional services for Europe - nada Lets see over the weekend what else might have changed or not ...
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07-13-2017
06:07 AM
1 Like
Hi mattius, You missunderstood the announcement completeley :-) "We will resume the release during the week of July 10th" - and remember Mr. T? America first So resuming for the US starts maybe tommorow, that is still on time and if again something is not working out - we know the rest :-) Cheers, Central
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07-12-2017
04:17 PM
Hi again :-) bluetooth is a short range radio signal, I guess when your in you Study you are over the limit. Connect your device in your Study to the speaker in the Study via bluetooth and your problems should be gone. Cheers, Central
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07-12-2017
03:57 PM
4 Likes
Hi Moderator Team, Can you maybe suggest to your superiors to ask for beta testers reqruited here in the forum? I guess you'll find a good amount of people who are willing to test stuff before it goes online. The community has people from all over the world and signing an NDA shouldn't be a problem for a lot of people who a seriously interested in bringing the whole Soundtouch system to a better level than it is now. Just my 10 cents Central
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07-12-2017
03:42 PM
Hi @send2mkn, Try to cconnect your device to the speaker in your study room with buetooth. I guess that will solve your problems ... Cheers, Central
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07-12-2017
03:37 PM
Hi @subflow, At least all Series III models DO support 5GHz networks, since I switched all WLAN problems are gone. Cheers, Central
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07-12-2017
03:25 PM
Hi rresidori, Sorry to say so, but no. Computer with the iTunes library needs to be on (music files are on his harddrive) and Soundtouch app must be installed. Bose only supports Western Digital and Synology NAS systems (unfortunatelly not fully, serach for problems), everything else is just pure luck :-( Offline options for iTunes - NO one will give you this option (music on the offline drive), only Sonos supports Apple music and acces to your stuff in the CLOUD. OFF-Line ist technically not possible. Cheers, Central
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07-12-2017
03:13 PM
Thanks very much Princeau99, I really appreciate it :-) After all I think this is more less just a Community driven board, it seems for me that Bose, unfortunatelly, isn't even suporting their own Moderators with at least a good KB for their own products ... like how do I know which Series of Soundtouch do I own ... never gets answered :-( That is really a pitty. Because of the forum structure, simple questions are on page 5 after even less than a day. All Soundtouch related stuff in on categorie is just stupid. For me, so far it is, my wife loves the easy use of the system and as long as her stuff works, I'll cope with it. What is really possible without any workarounds and hassle I see all the time I visit my brother, who has a complete Sonos setup. But, stuck with what we have, if I can help - I will Thanks again, cheers Central
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07-12-2017
02:00 PM
Hi Dirk, Spotify and ST-10 is no problem at all :-) Using our family subscription here in Germany since 2 years without any problems. You can even set up multiple accounts in the Bose app which is very hand if you want to hear your stuff and your wife or kids want their stuff as well on a different preset or in the other room :-) All your music on the laptop ... that is a good question. iTunes isn't a problem most of the times. Windows Media shpuld work also ... A free library on your disk is not really supported. You can adjust the bass in the Soundtouch app, if the music is palying via bluetooth, volume and sound can be adjusted at the laptop, if the ST's can access your music without the computer (like using a NAS) there is, except for the bass regulation, no way to tamper with the sound. Multiroom or Stereo pairing works only with WiFi. Speakers and control devices (Phone, Computer, Pads) have to be in the same network. The system still has flaws but Bose is working on them. None of the competitors has this many presets and most of them no remote control. That was the main reason for us to buy Bose. Sound wise they are all very alike in the ST-10/Sonos Play:1/Denon Heos 1 price range. Cheers, Central
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07-12-2017
01:42 PM
Hi Andy_K, For the moment I have lost my trust in Bose (in Germany we call the Böse now = Evil) Just take the customers money, everthing good for the quarterly results is good, who cares about the next decade ... I have postponed my plans for more ST devices and will wait for the next update, if major problems are solved or if there are fnacy new features with new problems letting the old ones unresolved. If it wasn't for the already spent 1.200 € and the fact that my wife loves the presets because she doesn't like to fiddle arround with the iPad or Phone to start some of her favorite music, I just would have written off the investment and changed to Sonos. I see the almost flawlesly working system all the time I visit my brother :-( Cheers, Central
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07-12-2017
01:31 PM
Hi @Brandon_M, Tried all that, no new stuff on my Mac at all. Problem ocured first time with the latest 14.x Soft-/Firmware. Maybe I solved the iTunes error with de-installing/re-installing the Soundtouch app, have to observe that a littl bit (because it is not a permanet error). But I hope you'll agree that it would make much more sense to use the NAS. But as it is imposible to search ... this library is useless. Synology DS-216J, latest firmware - all other devices I use have no problem at all accesing the library and use the search function. I think, because you are especially recomending Synology as a supported NAS, you should get rid of this problem (which is over and over reported in the forum). Please advise or tell me version 15 will solve all of this :-) Cheers, Central
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07-12-2017
01:20 PM
2 Likes
Hi ASports, In your first screen shot the IP 192.168.1.228 (asuming that is the SA-5 IP) is sending "Multicast" packets (UDP 1900). 239.255.255.250 isn't a valid internet address but very often used for UPnP devices. I guess that the SA-5 is just telling your network "hey, here I am and have services for you :-) ) This traffic shoudn't leave your local network at all but some routers are not clever enough to discard trafic to 239.x adresses. You'll find the info using a whois service that 239.x is reserved for special purposes. Check in your router if you can enable a rule that discards all 239.x addresses to go out to the internet. Regarding the 13.32.246.13 and 54.165.46.91 IP's They are both related to Amazon AWS services. Maybe Bose is using AWS to host there soft- and firmware for the products, I don't know. If you need more specific info, ask someone who is really a network specialist :-) But in my opinion, nothing to worry about. Cheers, Central
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07-11-2017
03:30 PM
Hi Kelly, Sorry, not possible. Aux is just input port and bluetooth is a receiver for music, it's not sending out. All "broadcasting" to other Soundtouch devices is handled via LAN/WLAN, restricted to Soundtouch devices. Regards, Central
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07-11-2017
03:24 PM
Use the Soundtouch App -> Settings -> Speaker settings If there is an update available the "Update" button is active.
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07-11-2017
03:20 PM
Hi delicsrelics, Soundtouch 30 Series I, Airplay, no bluetooth Soundtouch 30 Series II, same as above plus battery powered Seoundtouch 30 Series III, no Airplay but bluetooth, no battery All infos collected from the according owners manual. Cheers, Central
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07-11-2017
03:04 PM
Unfortunatelly the same answer I gave Charels C yesterday in his previous post. Just can't understand why the ST20 is fully international and the ST30 is not ???
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07-11-2017
08:56 AM
As far as I know there is no series IV so far. Series III introduced bluetooth integrated. Regards, Central
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