Hi @ayoub.wakileh   No update so far :-( Try to search case sensitive (Capital letters etc.) But it is a joke, this problem exists at least for one year, and still Bose is advertising that they support NAS systems.   Regards, Central     ... View more

Hi @ilaria luce,   To remove your Spotify account from Soundtouch go to:   Settings -> Music Services -> Spotify -> "YourUserAccountName" and click the "Remove Account"   After that you have to add your account again ...   Hope that helps.   Best reagards, Central ... View more

Hi @GMyOle5067RunsGreat,   Try these ports as well (was a solution from Bose some time ago and I saved the pic)     Did solve the problems for the other guys ...   Cheers, Central ... View more

Hi aniven,   Unfortunately only Kindle Fire models can connect to 5GHz WiFi, Kindle paperwhite and older support only 2.4 GHz. We use our iPads for Kindle.   Our Brother Printer and all our iDevices, FireTV and the Panasonic TV do support 5GHz Networks. I have no idea why at least your phones don't see the 5GHz network.   If you need the 2.4 Network, you could at least try for a day or so on only 5GHz to see if you do have the problem with your ST10 on 5GHz as well.   Cheers, Central     ... View more

That is funny, we don't have any more WiFi problems since switching completely to 5GHz and disabling 2.4 GHz.   2.4 was to crowded with ours plus 10 neighbour networks.    If it is not too much work - try to go to full 5GHz and disable 2.4   Cheers, Central ... View more

Hey there Mod-Team,   Many thanks :-) because it is still not working with TuneIn on Bose, still works great with Internet Radio (Bose V-Tuner?)   Have a good weekend Central ... View more

Hi Peter,   On the WD MyCloud you have to enable the music server. Depending on which kind of MyCloud you have there are different media servers. On more modern ones it will be a special version of Plex Media Server. Check the WD support pages.   The same is for your PC, if you want to stream the library (the copy of your iTunes) the PC must run a media server like Plex/MinimServer or just use your PC with the original iTunes library.   If you have a server running, then we have to check your config a bit further ...   Cheers, Central ... View more

Hi there :-)   Is your iTunes library on your local hard drive? Do you use any AntiVirus Software?   Regards, Central ... View more

Hi keamine,   Bose did add TuneIn to Soundtouch a good while ago ... I just don't know if that is world wide ... Attached the Bose app screen from my phone ...     Maybe a Mod can answer that question ...   Regards, Central     ... View more

Hi BoseThraxx,   I can confirm this behaviour and it is not normal. Until V18 it was always recomended to create the group with the Bose app and then chose the group in Spotify connect to play to all and volume workd for all.   So now unfortunately it can be a Spotify bug (because of the new Bose app) or a Bose bug (because of the new Bose app)   I hope a mod reads this and can clarify this for us ...   Cheers, Central ... View more

Hi there,   I guess your search is case sensitive now (try search with the exact word like "Sufi" in your example).   Unfortunately you'll find lots of reports about this but Bose is trying to sit it out and ignores it. The mods are telling they pass it on to development and engineering and that is it.  ... View more

Hi @Brandon_M,   I just wanted to rule out the geo issue (as I'm in Germany) :-)   And there where no problems before December, and it still works without any problems with Bose Soundtouch V17.x with your "old" Internet Radio (still V-Tuner?)   Many thanks for checking this out with me.   Cheers, Central  ... View more

Hi @Brandon_M,   Just now ...     Connected via ViprVPN to the US ... no problems playing at all   Edit: Screen shot is Safari on mac OS 10.13.4 beta   Cheers, Central ... View more

Hi @Brandon_M,   Thanks for your reply.   I've just checked with Google Chrome (Version 64) and Firefox Quantum (Version 59) to play RTE 2 (MacBook, macOS 13.3.4 beta).   Even in TuneIn you have to put it in exactly ( RTÉ 2fm) - perfect on both browsers, no problems with the mobile apps at all (on iOS)   Please test again with 2FM on your browsers, must work as well :-)   Thanks for your testing. Cheers, Central ... View more

Hi @Brandon_M, @Joel_D,   What about this issue?   I've been in contact now with Irish RTÉ Radio and TuneIn. There are no known problems for both of them.  This station(s) work without any problem with any app or web browser I've tried. They even work with Soundtouch Internetradio (V-Tuner). It did work flawlessly with the introduction of TuneIn in Soundtouch.    Now, since 12/2017 it does not anymore. Any update on this?   Regards, Central ... View more

Hi @Brandon_M,   Thanks for follow up this issue.   As aditional information -> This station works without problems with the "old" Internet Radio (V-Tuner) in Soundtouch V17.x (the only thing is in search you must use the ' - sign on the É, if not its not found, TuneIn works also with just rte 2).   Cheers, Central  ... View more

Hi ddeitrich01,   Usually the lease time is 24 hours, why is yours set to 120 minutes? Maybe that is why some devices in your network are playing crazy ...   Cheers, Central ... View more

Hi @Joel_D, @Brandon_M,   I got a reply from TuneIn Support:   Paste mail on: Hi B., Thank you for contacting us. This station streams in a format M3U that is not compatible with Bose Soundtouch device. Please contact the broadcaster and ask them to provide us with an mp3 stream. We apologize for this inconvenience. Should there be any concern, please let us know. Sincerely, Name removed TuneIn Paste OFF   A lot of web radios are providing m3u files for their stream and I cannot believe that Bose does not support this ...   Anyway, this is the link I got from RTE's web site for streaming: http://av.rasset.ie/av/live/radio/2fm.m3u   Cheers, Central ... View more

Hi @Brandon_M,   It works with the TuneIn Web page, it works if I use RTE 2 FM via Liveradio.ie, still works with V-tuner.   Just doesn't work with Soundtouch. I'll drop them a line too.   Regards, Central ... View more