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- About CentralBK
since
04-03-2016
Monday
CentralBK
Vocal Volunteer
300
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79
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19
Solutions
Saturday
Hi Bennyb, The Revolve system is a bluetooth speaker, which can be paired with another revolve and that is it. Revolve does not support WiFi, Wave does. Regards, Central
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2 weeks ago
If you mean playing iTunes Radio with the Soundtouch app - You have to connect your PC/Laptop/Phone/Tablet via bluetooth to the Speaker. Regards, Central
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2 weeks ago
Hi there, Softwareupdate to version 16.x is halted at the moment because of problems with grouping speakers after the upgrade to 16.x Bose is working on the issue. No new official release date so far. Regards, Central
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2 weeks ago
1 Like
You could try to delete your Spotify account in the Soundtouch app, reboot the phone and then add Spotify again to the Bose app, maybe that will fix it ... Regards, Central
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2 weeks ago
Since the latest software update to version 16.x there are a (great) number of Soundtouch users who can not group the speakers anymore. Bose says they are investigating on this issue but no time frame to when we can expect to use our speakers again the way they are supposed to work :-( Regards, Central P.S. see anouncement on top of this forum page
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2 weeks ago
At least on macOS and iOS devices (phone & pad) I can not confirm this. Works like before the update, no prblems at all ...
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2 weeks ago
This is a long time well known error which Bose, even though they recommend the Synology NAS, has not fixed yet. I bought my Synology NAS because of their recomendation and it is absolutely useless as long as I can't use the search funtionalitty. Regards, Central
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2 weeks ago
Sorry, not in the Bose system ... It's a longtime user request, but hey - we are just user :-) Regards, Central
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3 weeks ago
Hi again @Brandon_M, What does your Software Develop Team say? Thanks, Central
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3 weeks ago
Unfortunatelly I can confirm the bluetooth issue at home and in my office since on Firmware/Software 16.x As Apple Music is not supported from Bose I'm using bluetooth for that. So for now - NAS with Bose recomended vendor - not working Bluetooth to use services currently not supported by Bose - not working Soundtouch 20 - Office Soundtouch 10 & 20 at home Regards, Central
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3 weeks ago
If you are using the app on a phone/pad - it should update the speaker as soon as it is online again. The speaker just won't update alone. But as stated on top of the forums page, update is on hold to investigate a problem users have after the first update wave (grouping not possible anymore).
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3 weeks ago
@Brandon_M, Still, installing the app/software to a new device shoud always require a log in to the Bose account. Cheers, Central
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3 weeks ago
Perfect, this supports my guessing of software issue and not "Qoute: We suspect for these customers with multiple speakers, not all of their speakers updated to the latest software; end qoute". Anyway, rolling out of software updates is on hold right now and they are working on it. I would really like that Bose would ask Forum members to participate in a "Beta program" to cover more different setups. Cheers, Central
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3 weeks ago
Just read the new announcement on the top of this Forum for some explanation. For yourself, check in the app if your speakers show the correct firmware version for both speakers. For myself, I think it is a software issue like in (I think) version 14, where "play all" wasn't working at all, you could only ad speakers with the "+" to a group. I was lucky I guess, I have no problems with my 10 & 20 at home. Cheers, Central
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3 weeks ago
Hi CharlesTM, I have a modern router from AVM (Germany's most popular free router Fritz!Box) which allows me to configure a guest network which uses a completely different IP range. No visitor here in my house sees anything from our home network but can still use the internet and everything I allow in addition. So far only different IP network ranges prevent others from log in to your Sountouch system. My setup uses 192.168.178.x for my WLAN and 192.168.179.x for our guests, they are never in my network and cannot acces my NAS for example as well. So far this works for me. Cheers, Central
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3 weeks ago
1 Like
If you mean how to remove them from the Soundtouch app ... Go to "Settings" -> "Music Services" -> "Library on Computer" -> choose the one you want to delete and then choose "remove music library". If you mean something else, please clarify. Cheers, Central
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3 weeks ago
Hi there, If I understand the update announcement correctly, there is no app update, just the interface to 16.x. You need the firmware update, that will be 16.0.x, depending on your device. So far the support page is still not updated to version 16 for Windows & macOS. My iOS app updated the interface already last weekend. Cheers, Central Update: see top of the forums page
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3 weeks ago
Hi Gilesman, I'm not with Bose, but my speakers have been updated as well last week after my MacBook got the new version 16.x This post from Bose explains it all. Cheers, Central
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3 weeks ago
The iOS update is not out yet ... supposed to come out Sept. 26th. Cheers, Central
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3 weeks ago
Hi Wookie, Which app are you using for playing Spotify premium? Windows, Mac, iPhone/Android? What do you mean by "advanced search"? There is only the one search input within the Bose app .... Have you tried to use Spotify connect instead of the Bose app? That way you can use the Spotify app which gives you much more options than Bose. Regards, Central
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3 weeks ago
Hello Pat, Sorry, I don't have any links or software packages at all. All my systems updated automatically last week (Windows & macOS). The 16.x Version then forced my speakers to update the firmware. But you are supposed to get the latest software tomorrow anyway, (as us the iOS software as well). It's just a few hours more ... Cheers, Central
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3 weeks ago
Hi Bose Team, I as well would like to know how the status is with this issue. I bought my Synology NAS because of your recomendation and it is just not working. What is the point of a NAS if you can't search your music? Please post an update. Regards, Central
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3 weeks ago
Hi smbrennan, Yes, this is correct :-) All your music is physically stored on your MacBook. If it's "OFF" access to the drive is not possible. Nothing to worry about. Regards, Central
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3 weeks ago
Hi there, If you received the update last week, it should be 16.0.12 (Source: SoundTouch Speakers/SoundTouch Ecosystem Update Available September 21) Regards, Central
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07-28-2017
08:18 AM
I can confirm this error on iPhone 6s with iOS 11 public beta 3 No problems at all on iPad pro with iOS 10.3.3
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07-28-2017
03:16 AM
Hi beekhicks, As Bose, so far, does not support Apple Music you cannot play iTunes Radio or anything from Apple Music via Network. As workaround, pair your Phone/Pad or Computer via bluetooth and use the speaker that way. Apple Music will work that way. Regards, Central
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07-26-2017
01:53 PM
Hi tir701, I think you'll find more or less no consumer devices that will work with corporate WiFi. Smart-TV's, Multiroom speakers or just WLAN enabled printers, they mostly all only support maximum WPA/WPA2 as security measure. I did not expect this functionallity and got a ST20 instead. My IT Dept. let me connect that one with a cable connection and did their stuff. Everything works fine and I have very good sound in my office. Maybe you can exchange your ST10 for a ST20 and ask beforehand if IT will integrate the device into a corporate network. Cheers, Central
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07-26-2017
12:55 PM
1 Like
All my Apple devices (iOS, macOS) updated to the latest version 15.120.23 without any problems :-) iTunes Library still works Search on Synology NAS still not possible, so NAS is useless :-( Amazon not yet supported on this platform in your region [009] (6255) So, yes marketing messed this one up for all the people (at least for the german speaking) immediatelly trying out the new service after receiving the official mail in their inbox. Cheers, Central
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