Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
-
Turn on suggestionsAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Showing results for
- Headphones
- Speakers
- Wellness
- Additional Support
- About CentralBK
About CentralBK
since
04-03-2016
01-11-2019
CentralBK
Vocal Volunteer
370
Posts
91
Likes
22
Solutions
12-06-2018
03:06 PM
Da wollen wir doch nicht vergessen, SoundTouch ist tot, es ist nur noch nicht kommuniziert, Bose wird es sich nicht erlauben zwei Serien zu pflegen. Inkompatibel sind sie ja schon, nur komisch das Sonos die alten Lautsprecher noch mitnimmt auch wenn sie neue Funktionen nicht unterstützen. Sound geht aber immer noch. Ich bin froh meine drei ST verkauft zu haben, einer ist noch im Büro, warte auf IT fürs WLAN für meinen Speaker, dann geht der letzte ST-20 auch. Bose ? Nie wieder Gruß Central
... View more
12-04-2018
01:28 PM
I will try with Amazon if they’ll refund me even after almost 2 years. They are usually very good with warranty issues if they can’t fix it. I’ll keep you posted. Cheers, Central
... View more
11-29-2018
05:16 PM
Es ist schon traurig was Bose hier wieder abliefert Mit der Abschaltung von vTuner war plötzlich auch wieder das „Home“ Radio meiner Frau weg (Irin, RTÉ 2 Dublin). Dieses Problem besteht/bestand schon seit Februar 2018 (habe direkt im englischsprachigen Forum gepostet). Wir haben den harten Schnitt gemacht und drei ST-20 verkauft und durch Apple HomePods ersetzt. Wir wussten was wir bekommen, keine Presets, nur App Bedienung, keine multi Spotify Konfiguration. Nur App Bedienung war der Grund nicht Sonos zu kaufen (hat mein Bruder) sondern Bose. Jetzt mit den Apple Lautsprechern, geht auf jeden Fall immer Gruppieren, Stereo Paar und finden der LS. Sound ist mindestens gleichwertig. Zuspielung aller Quellen via AirPlay 2 bis jetzt perfekt. Wir vermissen die Presets und unsere Multi-Spotify Konfiguration, aber wir haben das Vertrauen in Böse verloren. Jetzt gibt es zwei Serien im Programm die sich gegenseitig Konkurrenz machen und gepflegt werden müssen, eine wird bestimmt sterben und ich glaube das ist SoundTouch Bose wird nach meiner Meinung nie im Leben zwei „gleichartige „ Systeme laufen lassen die zueinander nicht kompatibel sind. Ich habe noch einen ST-20 im Büro und verfolge daher die Entwicklung hier weiter. Gruß Central
... View more
11-27-2018
01:30 PM
Hi @SteveDos, To be fair, I would say ... no. Sonos uses TuneIn as well, in addition you can add a station manually. But the biggest thing you loose are the presets on the speaker. Knowing that, we ditched our three Bose ST-20 via eBay and got us 3 Apple HomePods instead. If I have to use an App to control our speakers, for us it was much more usefull to stream everything via Airplay 2 to the new ones, regardless witch functionallity (or not) the speaker app delivers. If we made a wise decission, who knows and we will find out in the future. But so far no more trouble with finding speakers, bulding groups, stream the music from my NAS or any other source. I still have one ST-20 in my Office, so I will be able to compare in the future. And again, the most we miss is the presets (only Apple Music via Siri voice control) Cheers, Central
... View more
11-27-2018
11:00 AM
1 Like
Im Englischem Forum hat Bose heute geposted das es ein Update wegen der Sendeverzögerungen und Soundqualität für tausende Sender gegeben hat (Serverseitig?), mein System hat jedenfalls kein Update gezogen aber "drüben" berichten die Nutzer über Zeitsynchrone Sender und teils besserem Sound. Wer's gerne selber lesen möchte ... Gruß Central
... View more
11-25-2018
01:10 PM
1 Like
Hi Briannie, Dependeing where you are, it is just Bose fault ... see TuneIn/vTuner Internet Radio Change which was forced to all SoundTouch users including all problems. Best regards Central
... View more
11-24-2018
02:01 PM
That is no solution, just a workaround ... Cheers, Central
... View more
11-24-2018
01:17 PM
4 Likes
Hi there fellow sufferers :-( After the hard cut of vTuner and only TuneIn left it happended again - no RTÉ 2 FM Irish Radio (my wife is Irish) Reported this first Feb. 2018 (old Post RTE Radio not working with TuneIn) we just sold our 3 ST-20 via eBay and got us 3 Apple HomePods. Unfortunatelly no more Presets, but we knew that informing us before hand. Now it is using the Phone/Pad/Laptop to start music and ohh wonder - everything works via Airplay, Radio, NAS, iTunes, Spotify. No more problems at all and my wife is happy again :-) Sound is at least on par with the ST-20s. I still have one ST-20 in my Office and as soon as IT can give me WLAN access on a "Guest" Network for an HomePod the last Bose Speaker will go as well. For sure I will never ever recomend Bose again as solution for a multiroom speaker system. That was my solution to fix the problem, i don't trust Bose anymore. I do miss the presets and the option to integrate multiple Spotify accounts in the app, but you can't have everything and a working solution was the most important thing at our house. I will stay on the forum for another while and see whats going on but Bose as a brand is dead for me and all the people that ask for my advice ... Cheers all and have a good weekend from Germany Central
... View more
05-23-2018
04:25 PM
Hi Simon, Did you delete the Soundtouch 10 in your phones known bluetooth device list? As I don't know what kind of phone you have, on an Apple iPhone i can choose an option to "forget this device" and the pairing process starts completely from the beginning like with any other new device. Regards, Central
... View more
05-23-2018
03:59 PM
Hi Bjoern, I've just tested to preset different type of Spotify Premium playlist to my presets. I have Spotify family and three accounts setup in the Bose app, there is no problem to assign a Spotify playlist to any of the presets within the Bose app or use the Spotify app and choose for example one of the daily mix lists and go back into the Bose app and asign that one to a preset. I tried the adding on my Notebook as well as on my iPad, both no problem. Have you tried to delete the Spotify account in the Bose app and add it again? Best regards, Central
... View more
04-16-2018
06:20 AM
Hi @ayoub.wakileh No update so far :-( Try to search case sensitive (Capital letters etc.) But it is a joke, this problem exists at least for one year, and still Bose is advertising that they support NAS systems. Regards, Central
... View more
04-11-2018
04:25 PM
Hi @ilaria luce, To remove your Spotify account from Soundtouch go to: Settings -> Music Services -> Spotify -> "YourUserAccountName" and click the "Remove Account" After that you have to add your account again ... Hope that helps. Best reagards, Central
... View more
04-11-2018
03:59 AM
1 Like
Hi @GMyOle5067RunsGreat, Try these ports as well (was a solution from Bose some time ago and I saved the pic) Did solve the problems for the other guys ... Cheers, Central
... View more
04-05-2018
02:27 PM
Hi @Brandon_M, Sorry, I did not think about that :-( I've already safe deleted both installers now. Cheers, Central
... View more
04-05-2018
01:41 PM
Hi @Brandon_M, Installed "Clean my Mac", reinstalled with the failing vesion (still failed to start), uninstalled then with Clean my Mac. System restart. Redownloaded the app and installed -> it works now. I don't know what the heck the problem was - but it is solved now :-) (Uninstaller is there now as well :-) ) Thanks for you help Cheers, Central
... View more
04-05-2018
05:42 AM
Hi @QuilpieGuy, Did you uninstall the previous version of Soundtouch and tried the latest installer from the Bose website? This problem occurs with the latest installer I downloaded. If you still have the previous installer as backup you could try uninstall and then use the latest one from the web .... could be risky though ... Cheers, Central
... View more
04-04-2018
09:01 AM
Hi @Brandon_M, No uninstaller to find :-( Soundtouch was working before I did the uninstall of the old version. But I wanted to test if I run into problems with the latest macOS and my installed software. Thanks Central
... View more
04-03-2018
09:41 AM
Hi @Brandon_M, It was a clean install with removing the previous app with Soundtouch uninstaller. This is for sure after installing/upgrading to macOS 10.13.4. Since this new version Bose does not provide an uninstaller anymore .... (or is the uninstaller hidden somwhere?) I do have mobile devices so I still can control my speakers, but mostly I use my Laptop for it. Cheers, Central
... View more
03-31-2018
02:47 AM
Hello Bose Team, With the latest Bose Soundtouch app (SoundTouch-app-installer-18.1.4-2009-4d9c32f.dmg) Soundtouch does not work anymore on the latest mac OS Version (10.13.4 - 17E199). Clean install App crashes while starting, no more Soundtouch on my Mac :-( Any suggestions how I can solve this and use my system again? Regards, Central
... View more
03-30-2018
02:01 PM
1 Like
Hi aniven, Unfortunately only Kindle Fire models can connect to 5GHz WiFi, Kindle paperwhite and older support only 2.4 GHz. We use our iPads for Kindle. Our Brother Printer and all our iDevices, FireTV and the Panasonic TV do support 5GHz Networks. I have no idea why at least your phones don't see the 5GHz network. If you need the 2.4 Network, you could at least try for a day or so on only 5GHz to see if you do have the problem with your ST10 on 5GHz as well. Cheers, Central
... View more
03-28-2018
04:11 PM
That is funny, we don't have any more WiFi problems since switching completely to 5GHz and disabling 2.4 GHz. 2.4 was to crowded with ours plus 10 neighbour networks. If it is not too much work - try to go to full 5GHz and disable 2.4 Cheers, Central
... View more
03-24-2018
05:38 AM
Hey there Mod-Team, Many thanks :-) because it is still not working with TuneIn on Bose, still works great with Internet Radio (Bose V-Tuner?) Have a good weekend Central
... View more
03-12-2018
02:03 PM
Hi Peter, On the WD MyCloud you have to enable the music server. Depending on which kind of MyCloud you have there are different media servers. On more modern ones it will be a special version of Plex Media Server. Check the WD support pages. The same is for your PC, if you want to stream the library (the copy of your iTunes) the PC must run a media server like Plex/MinimServer or just use your PC with the original iTunes library. If you have a server running, then we have to check your config a bit further ... Cheers, Central
... View more
03-09-2018
07:02 AM
Hi there :-) Is your iTunes library on your local hard drive? Do you use any AntiVirus Software? Regards, Central
... View more
03-08-2018
02:41 PM
I just take a different preset and it works (with the new station) That is why I'm still not sure what the reason for this behaviour is ... Cheers, Central
... View more
03-08-2018
02:37 PM
1 Like
Hi keamine, Bose did add TuneIn to Soundtouch a good while ago ... I just don't know if that is world wide ... Attached the Bose app screen from my phone ... Maybe a Mod can answer that question ... Regards, Central
... View more
03-08-2018
02:19 PM
Hi there Jens Mewes, I have the same issue withmy ST 10 & ST 20 (cable connection) but at the moment I'm not sure if it is the Speaker or a stream error with TuneIn (only noticed this with Radio). If I switch to another station the speaker works again imediately, the station that failed does not ... I did not try a power cycle with any of the speakers to see if the station works again after that. So at the moment I'm not convinced it is the Speaker - but it could be, very frustrating not to get a signal that the stram is gone (in the app for example) ... Best regards Central
... View more
03-08-2018
02:03 PM
Hi BoseThraxx, I can confirm this behaviour and it is not normal. Until V18 it was always recomended to create the group with the Bose app and then chose the group in Spotify connect to play to all and volume workd for all. So now unfortunately it can be a Spotify bug (because of the new Bose app) or a Bose bug (because of the new Bose app) I hope a mod reads this and can clarify this for us ... Cheers, Central
... View more
03-06-2018
05:33 AM
Hi there, I guess your search is case sensitive now (try search with the exact word like "Sufi" in your example). Unfortunately you'll find lots of reports about this but Bose is trying to sit it out and ignores it. The mods are telling they pass it on to development and engineering and that is it.
... View more
02-26-2018
02:46 PM
No problems so far to play from our Mac Computers via Bluetooth to a Soundtouch speaker without using the Bose app. Regards, Central
... View more
Likes Given To
