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- About kwolton
About kwolton
since
07-28-2017
3 weeks ago
kwolton
Animated Arbiter
16
Posts
13
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0
Solutions
3 weeks ago
I absolutely agree, I feel that Bose just want to sweep the SoundTouch product under the carpet and forget it ever happened. They do make great speakers but I feel their developement team have seriously let them down with SoundTouch. I have no doubt they could make them compatable if they wanted to, but because of repeated delays in new features coming to SoundTouch and inherent problems with the platform they would rather discontinue it and move on. Shame for all of us that have recently spent thousands on SoundTouch knowing it’s a dying breed! I wonder if they will offer a trade in for existing SoundTouch customers or just let them go to sonos when their new WiFi router or music streaming service does not work with their SoundTouch?
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3 weeks ago
2 Likes
I absolutely agree, I feel that Bose just want to sweep the SoundTouch product under the carpet and forget it ever happened. They do make great speakers but I feel their developement team have seriously let them down with SoundTouch. I have no doubt they could make them compatable if they wanted to, but because of repeated delays in new features coming to SoundTouch and inherent problems with the platform they would rather discontinue it and move on. Shame for all of us that have recently spent thousands on SoundTouch knowing it’s a dying breed! I wonder if Bose will offer a trade in for existing SoundTouch customers?
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3 weeks ago
I absolutely agree, I feel that Bose just want to sweep the SoundTouch product under the carpet and forget it ever happened. They do make great speakers but I feel their developement team have seriously let them down with SoundTouch. I have no doubt they could make them compatable if they wanted to, but because of repeated delays in new features coming to SoundTouch and inherent problems with the platform they would rather discontinue it and move on. Shame for all of us that have recently spent thousands on SoundTouch knowing it’s a dying breed!
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3 weeks ago
I wonder if they will offer recent SoundTouch customers a trade in for their old equipment? Or will they just leave them to go along to Sonos when their SoundTouch no longer works with their new router or music streaming service?
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3 weeks ago
2 Likes
I absolutely agree, I feel that Bose just want to sweep the SoundTouch product under the carpet and forget it ever happened. They do make great speakers but I feel their developement team have seriously let them down with SoundTouch. I have no doubt they could make them compatable if they wanted to, but because of repeated delays in new features coming to SoundTouch and inherent problems with the platform they would rather discontinue it and move on. Shame for all of us that have recently spent thousands on SoundTouch knowing it’s a dying breed!
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3 weeks ago
1 Like
I love how the bose admins turn off the ability to reply to their posts regarding the compatibility between SoundTouch and smart home. Is it because they know their comments will be slated? The whole reason they are stating the new speakers will not be comparable is because of Alexa, well i have brought some £30 elexa dots for my house, which work fine. So tell me again why I can’t integrate my SoundTouch eco system with the new speakers? I think all SoundTouch customers would be happy to accept elexa will not work on their devices.
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10-07-2018
11:59 AM
Could you enlighten us as to why they can’t coexist? I seriously doubt it’s not technically possible, I think it’s more that the (lazy) developers never really go the SoundTouch app off the ground so marketing took charge and decided it would be easier to ditch the SoundTouch brand and start again!?
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09-07-2018
05:06 AM
3 Likes
I also agree the SoundTouch software is flawed and needs to be redevoled. That does not mean you should just ditch it, by all means bring out some new software, but make the previous speaker range compatable with it, even it it does not support alexa, who cares? I have 3 alexa devices that work with my soundtouch already. Would not be difficult to make previous versions compatable. I am at a serious crossroad here, im buying a bigger house and need more speakers, but no way im buying SoundTouch knowing its being phased out and cannot buy the new Smart Home as it's not compatble with my existing 4 SoundTouch speakers!! So do i put the lot on eBay and buy Sonos, or do i stick with what i have, knowing that i will never be able to expand it???
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09-01-2018
07:45 AM
2 Likes
Rubbish, Bose will never continue investing in a product they are no longer making money from. What happens when new music services come out, us SoundTouch users will be left in the dark as Bose will want to encourage users to buy the new ones. massive f*ck up on Bose’s part here, I always preferred Bose over sonos, but at least they keep their customers loyal by supporting older products. They haven’t just ditched they old software. What’s to say Bose won’t do the same thing in 5 years and dump all the users of the new system?
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09-01-2018
07:37 AM
The moderator seems to have posted that a new platform is required to introduce new products....rubbish! Sorry but that is rubbish, you can still develop the SoundTouch platform and as new features that require new hardware become available it is up to the user if they want to upgrade single devices or all of their products to be comparable. Sonos seem to have managed it for over a decade without users complaining. Beyond annoyed by Bose’s decision here and I really hope it ends badly for them, I have 4 SoundTouch products and I thought I could add to them for years. Bose will quickly loose interest in the SoundTouch products and we will be left unable to integrate with new music streaming services etc etc. And to think I was tempted to buy the new Bose sleep headphones as well!
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09-01-2018
07:28 AM
1 Like
i absolutely cannot belive that Bose would so short sighted as to ditch the SoundTouch platform and start developing a new one. I have always loved Bose, not anymore, will be buying Sono's from now on. They have kept all their speakers compatable and even the new series is compatable with their first devices providing you have one new one in the group. https://blog.sonos.com/en/airplay2-coming/ They clearly don't care about customer loyalty, what happens when one of my soundtouch devices fails in a few years, do they expect me to replace all my devices. Then in 3 years from then, repalce them ALL again? Completely gone off the brand now if that is how you treat your loyal customers! I accept things move on and it's important to develop new software/devices, but at least ensure the old devices are compatable until they die/become outdated and you replace them.
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08-31-2018
10:10 AM
i absolutely cannot belive that Bose would so short sighted as to ditch the SoundTouch platform and start developing a new one. I have always loved Bose, not anymore, will be buying Sono's from now on. They have kept all their speakers compatable and even the new series is compatable with their first devices providing you have one new one in the group. https://blog.sonos.com/en/airplay2-coming/ They clearly don't care about customer loyalty, what happens when one of my soundtouch devices fails in a few years, do they expect me to replace all my devices. Then in 3 years from then, repalce them ALL again? Completely gone off the brand now if that is how you treat your loyal customers! I accept things move on and it's important to develop new software/devices, but at least ensure the old devices are compatable until they die/become outdated and you replace them.
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05-19-2018
07:45 AM
Hi, ibe had had this problem for a while now, when playing music using Alexa skills, I only get one song, then the orange light comes on. I updated to the latest software this morning, but the problem still occurs. When using the st app with amazon music it works fine. this never used to happen, Alexa skills worked great until about a month ago.
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02-10-2018
11:36 AM
2 Likes
I think Bose have figured out it’s just a big hassle to ship their products across the Atlantic, so they are trying to annoy all their non us customers until they go to Sonos, then they won’t need to!
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07-31-2017
05:59 PM
Integration is pretty slick, but one major thing is you cannot search for playlists or tracks. You have to select your music in the amazon app and then go to the Bose app to play it.
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07-28-2017
02:23 PM
As soon at Bose announced Amazon Music support, i purchased a SoundTouch 20 III. Always liked Bose, most of my freinds have Sonos and i didn't want to blindly follow suit. I am very annoyed i cannot do the following, having used Sonos for years it seems Bose are way behind: 1. Search Amazon for songs / playlists (come on guys, this is such an obvious feature!) 2. Play music directly from my phones music library to the speaker. Most of my music is in itunes and i have moved everything to the cloud and sold my NAS!! (i know you can use Bluetooth, but i don't like it, love the Sonos for this, they have been doing this for 5 years!) 3. No equaliser controls, i know you can turn the bass down, but it is still quite base heavy 4. Slight lag on skipping songs (i have 80mb broadband) and never noticed a lag on anything else, including my iphone streaming music Things i like: 1. Sound quality is great, inspite of the base 2. Very easy and quick setup 3. Looks nice 4. Preset buttons are a great feature, i can use the Radio without my phone
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