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- About JB1970
About JB1970
since
10-04-2017
Monday
JB1970
Friendly Fanatic
29
Posts
3
Likes
3
Solutions
01-18-2019
02:31 PM
I'd like to be not over-thinking it however the 650 does not decode DTS MA. Connected via HDMI you get no sound, connected via optical you get regular DTS. I can't see how sending the HDMI direct to the TV from the source and using the ARC will resolve this (not sure whether my TV will decode DTS MA anyway) My reason for upgrading from my previous system was in part so that I could take everything to the console - video and audio via HDMI rather than connecting sources straight to the TV (which has insufficient inputs)
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01-18-2019
01:34 PM
From what I know it's not a supported format on the Bose. My workaround for this one source alone is HDMI to TV and optical from the problem source to the Bose, as said I could simply change my setting in the media player from bitstream to decode/PCM and the Bose would play the 5.1 fine through the HDMI. I use an optical from the TV to the console solely for terrestrial TV sound. I don't use the HDMI ARC as I think (I may be completely wrong on this) that this requires using CEC which I don't want to use
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01-18-2019
12:57 PM
It's a great system with a few minor niggles. I had some issues with my first unit which wasn't performing well and the console was replaced. There was nothing wrong with my previous Bose but when I finally got this one set up correctly the improvement in bass and overall sound quality is certainly noticeable. Bose support went through the initial setup with me over the phone and they recommended using some different positions to those in the set up while using ADAPTIQ to get the best sound. It's also a great improvement for me to be able to route all my sources (most of them) to the console via HDMI. On the previous system I needed a number of optical to coaxial adaptors for the audio and HDMI's went direct to the TV. Niggles. There is an issue that is affecting some users since the latest firmware update where I'm getting a severe pink colourcast on the screen and no sound. I have to switch the TV off and on to sort it. It's only happened since the latest firmware update and a mod has said they are aware of it (take a look in my other posts/replies) The other niggle is that the unit won't decode Dolby DTS MA which some files on my media player use. For this media player I've had to take the HDMI direct to the TV and use optical from the player to the Bose. This works as the Bose can extract a Dolby DTS signal from the Dolby DTS MA when using optical. Alternatively I could have set the media player to decode and send the audio to the Bose as PCM. Overall I'm glad I have it but not sure it justifies the huge price tag!
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01-18-2019
12:26 PM
Hi My last system was a Lifestyle 28 with RCA speaker connections going straight to the acoustimass module/subwoofer . I cut them off leaving the connectors with a short length of wire remaining so that the old system could be sold and the new user would be able to hook up to the connections still. John
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01-18-2019
11:58 AM
I upgraded from old system like you are intending to do. I simply put the wireless adaptors for the rear speakers at the console end initially and connected the speaker outputs on them to the rear speaker wiring. I used them like this while I waited for the adaptor plug for the console to arrive and that point I removed the wireless adaptors and reconnected the rear speakers directly to the output on the console.
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01-18-2019
11:27 AM
Not sure on that. On Firestick settings you should be set for Dolby Digital over HDMI I believe, not sure whether Bose supports Dolby Digital Plus. On TV there should be something in the speaker/audio settings that enables the optical. On my Samsung I have to select "Audio Out" as opposed to "TV Speaker". On my previous Bose 28 I would just select the source as TV. Whatever was playing directly on the TV would be then sent via the optical link and heard on the Bose.
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01-18-2019
11:07 AM
Greg Yes please - PM me and I'll give you SN
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01-18-2019
10:48 AM
Thanks Greg ADAPTIQ ran normally. I had so many issues when I bought my 650 that I've lost track of which console I have now. - First one - bass was apalling, replaced after a lot of hassle - replacement was black instead of white and when powered up found to be the US instead of UK version - 100 mile round trip to Bose York to replace this after discussions with support - replacement from York was found immediately faulty - no output to rear speakers (this may have been the LS600 that support told me was interchangeable) - Bose York then had to send one of the assistants with a replacement same day which is what I'm using now. So clearly I'm concerned! Are you able to trace from the console serial number?
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01-18-2019
07:29 AM
Well it's certainly not the news I was looking for! When receiving a THIRD replacement console from Bose I queried this as I bought a LS650 but received a replacement 600 console from Bose support (after first receiving the wrong US model then a further faulty replacement from Bose York) and was told taht they are identical bar the speaker package. How do I tell definitively confirm what model I have been sent by Bose?
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01-13-2019
04:43 AM
You are correct in that the only difference between the LS600 & LS650 is the speakers. They are interchangeable and the only thing that designates the system as a 600 or 650 at Bose is the model of speakers that it shipped with.
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01-13-2019
04:39 AM
Connect from Optical out on the TV back to an Optical in on the Bose console. This enables the Firestick audio received by the TV via HDMI to be sent back to the Bose via optical. Alternatively just connect the Firestick directly to one of the HDMI inputs on the console - thats how I have mine
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01-06-2019
08:31 AM
Double check that everything is correct in the TVs audio menu. You normally have to go into the TV settings to set the audio out whether it be optical or HDMI. Apologies if you've already done this.
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01-02-2019
11:27 AM
I and many others have this same issue and I've discussed it at length in another post. Since the last firmware update when my system switches on I often get no sound and a severe pink cast on the screen. This has absolutely nothing to do with cables or my other equipment. The issue appeared immediately after the last firmware update and was running perfectly fine from purchase until the update. Clearly Bose aren't interested in resolving this
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12-06-2018
12:29 PM
@Squadie wrote: Hi JB1970 In setup on the Bose console, manualy change your TV setup to a different make and model, this will stop your TV from turning on with the Bose. It does sound like your having HDCP hand shake problems !! this is just a workaround for now, especially has your using a 3rd party remote. Hope this helps Squadie I never thought of that. Unfortunately I use both for control. I tend to use the Harmony app to start the activity initially - Switch on Bose, TV & Tivo then Bose to I/P 2, TV to HDMI 3 and then I normally use the Bose remote to control channel selection, volume control etc
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12-06-2018
03:46 AM
1 Like
One other thing to point out quite importantly is that I'm not sure that this is a HDR problem (unless the firmware update was to fix a HDR issue). My TV is not HDR but I have the issue nonetheless.
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12-06-2018
03:43 AM
1 Like
Hi Tony Answers to a few of the questions following some testing. Apologies - it's a bit long winded!: All cables were previously replaced with quality high speed compliant cables after various issues when I first purchased the system last year (issues with connected Virgin Tivo V6 not displaying video). This problem (pink cast) has never appeared before and began at the first switch on after firmware update earlier this week. How often? - Every time. All my equipment is switched on simultaneously with an activity in Logitech Harmony Hub. Severe pink colour cast and no sound. Source switching? - Does not fix, (see fixing below). Switching source on the LS 650 from Virgin Tivo V6 (1080P) to Infomir MAG 256 box (1080P) - the MAG 256 image and sound are fine. When I switch back (via Logitech Harmony activity) the issue on the Tivo V6 input persists. Fixing - If I switch the TV on its own to standby and put it back on again - the issue clears. If I switch the Virgin Tivo V6 to standby on its own then back on - the issue clears. If I switch the LS650 console off at the front panel button and on again - the issue clears. In short the resolve is to standby toggle anything. It seems to be some sort of hand shake issue when everything comes on together but never happened before the update. Following the above I've played with the switch on order, powering devices manually rather than through Logitech Harmony macro: Bose > TV > Tivo - No issue Bose > Tivo > TV - No Issue Tivo > Bose > TV - No issue Tivo > TV > Bose - ISSUE APPEARS TV > TV > Bose - ISSUE APPEARS TV > Bose > Tivo - No issue So it appears that whenever the Bose is the last item switched on there's an issue Issue returns? - No, once resolved by power toggling a device, the issue does not return during viewing. Television - Samsung UE75HU8000 Source input - Virgin Media Tivo V6 Other issues? - The only thing I've noticed during testing is that the TV powers on when the Bose is switched on even though CEC switching is set to OFF. It may have before but I never noticed it previously. EDIT: Using the Logitech Harmony app I've re ordered the macro so that Bose power on and Bose input 2 (Tivo) are the first commands to be sent. For me this device order is a workaround that provides a "fix" EDIT 2: Scratch that it still doesn't work even if I add a pause after the Bose powers up because the piece of junk is swiching the TV on itself. I AM LOSING THE WILL TO LIVE Kind regards John
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12-03-2018
06:59 AM
1 Like
I updated firmware on my LS650 two days ago. Since then when I switch on I get an awful pink cast as well and no sound. I have to power cycle to get the image back and the sound working. This only affects video sources running through the 650 - I have my CCTV system and a media playter connected directly to the TV and they work fine. Nothing else has changed except the firmware update and the problem became apparent at the next switch on. This needs sorting urgently.
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01-10-2018
01:41 PM
It's for if you want to wire the module to your console rather than use the wireless connection. You would use a stereo 3.5mm to 3.5mm jack for this.
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11-30-2017
01:13 PM
Appreciate that this is very old post but I have the same problem. Is there a solution? Tried a multitude of settings (and cables) but can only get sound unless I run the cable direct to the TV which defeats the object entirely. Many thanks.
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11-11-2017
06:07 AM
On the back of the acoustimass module there are two connections. I know he 3.5mm Acoustimass In connection is for hardwiring to the unit to the main console but what is the Sub In phono connector for?
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10-08-2017
07:10 AM
Solved by @Squadie Thanks Set correct device type but pick a HDMI already used. This forces Unify to offer option of connection other than a HDMI.
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10-08-2017
07:08 AM
@Squadie Glad I came across your reply. This has solved my problem with my device remote appearing only in Blu Ray Category, as until now I had to set it up as Digital Media Player to user optical/coax but device remote unavailable in that menu. Setting it as Blu ray and picking an in use HDMI to get the option to use another connector sorts it. Thanks. PS. Sorry for hijacking thread
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10-07-2017
03:47 AM
Hi I've had to connect my Dune HD Max media streamer direct to the TV via HDMI and use Optical/Coax to the Lifestyle 650 console to get the audio working the way I want. This is causing a problem with the remote control. In Unify setup - if I add the Dune HD Max as "Blue Ray Player", searching finds the manufacturer "Dune" and the model "Dune HD Max" as required. Problem is that adding a device as "Blue Ray Player", the optical and coaxial inputs are not listed for connection - only HDMI. If I add the Dune HD Max as "Digital Media Player", this allows me to select the input as Coaxial or Optical as required BUT when I search for the manufacturer/model - "Dune" doesn't exist so I can't use the Bose remote. Effectively you have to select the correct (or what Bose deem to be correct) category for your device in order for it to be listed. I know some systems use numeric codes to add remote control - can remote control be added to a source other than through Unify setup?
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10-07-2017
03:31 AM
Update - spoke to Bose technical and this is not possible. If you want to use HDMI for video and keep the audio seperate via Optical/Coaxial you have t route the HDMI video direct to TV. Inputs cannot be combined to a common source.
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10-07-2017
03:21 AM
Yes, it should be straight forward. I've had to do this with my LS 650 as some of the audio formats on files from my DVD/Media Streamer are only supported using optical/coax and no on HDMI. If you're using the Bose remote to control everything, you will need to select the appropriate input on your TV using the TV remote so even if your Bose is connected to HDMI 1 for instance you'll need to switch teh TV using its remote to the other input that your DVD is connected to. The Bose console display (if your model has one) will show "no video signal" as it should because the video isn't connected to the console - this is correct and won't affect anything. This is exactly how I had my previously installed LS28 setup - all video direct to TV with the console only switching audio.
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10-07-2017
03:12 AM
Hi You might want to try calling Bose UK on 0333 3000112 - select the option for tech support then home cinema. They should be able to either sort it out directly for you or supply part number and pass you back to sales department. My new system comes with wireless rear speakers but I wanted them hardwired as teh wiring was already in the wall. Having spoke to technical they are sending me out the required plug for the rear of the console.
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10-05-2017
01:06 PM
David Have you tried contacting Bose by phone - 0333 3000112? I had a few queries that my supplier couldn't answer this morning and got a decent response from their tech support.
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10-05-2017
04:35 AM
Hi I have a Dune HD media player and the films I play have various audio formats. My previous setup was: - Dune HD set to bitstream (as opposed to decode PCM) - Optical cable between Dune HD & LS28 I've currently got the Dune HD connected to LS 650 with just HDMI. - If I leave Dune HD set to bitsream & use HDMI for audio some files I get no sound (DTS MA) - If I set Dune HD to decode & pass as PCM, everything plays. However using the "more" button & viewing the format just shows "LPCM 5.1" so I can't see if I'm getting the audio through as intended (DD 5.1, DTS 5.1 etc) If I connect an optical cable as I had it set previously, how do I activate the optical input in the Bose as there are two optical and two digital. IE how does the Bose know to use a specific digital input for my device as opposed to the HDMI. I'd rather use optical so I can see what the Bose is receiving and know what format is output. Any helpappreciated as this new system seems a complete chew on compared to what I had!
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10-04-2017
04:58 PM
Hi Just upgraded my Lifestle 28 to a new Lifestyle 650. Previously as I was having so many issues with the VS2 switcher I had all my HDMI's going direct TV & just used the Bose to look after the audio using optical & coax connections. On teh old console I could see what audio format was being received or decoded - DD 5.1, DTS etc. Is there any way of seeing this info on the 650 as without a display I've no idea whether the audion from my various sources is being handled correctly.
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