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- About JB1970
About JB1970
since
10-04-2017
a week ago
JB1970
Friendly Fanatic
16
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2
Solutions
2 weeks ago
@Squadie wrote: Hi JB1970 In setup on the Bose console, manualy change your TV setup to a different make and model, this will stop your TV from turning on with the Bose. It does sound like your having HDCP hand shake problems !! this is just a workaround for now, especially has your using a 3rd party remote. Hope this helps Squadie I never thought of that. Unfortunately I use both for control. I tend to use the Harmony app to start the activity initially - Switch on Bose, TV & Tivo then Bose to I/P 2, TV to HDMI 3 and then I normally use the Bose remote to control channel selection, volume control etc
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2 weeks ago
One other thing to point out quite importantly is that I'm not sure that this is a HDR problem (unless the firmware update was to fix a HDR issue). My TV is not HDR but I have the issue nonetheless.
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2 weeks ago
Hi Tony Answers to a few of the questions following some testing. Apologies - it's a bit long winded!: All cables were previously replaced with quality high speed compliant cables after various issues when I first purchased the system last year (issues with connected Virgin Tivo V6 not displaying video). This problem (pink cast) has never appeared before and began at the first switch on after firmware update earlier this week. How often? - Every time. All my equipment is switched on simultaneously with an activity in Logitech Harmony Hub. Severe pink colour cast and no sound. Source switching? - Does not fix, (see fixing below). Switching source on the LS 650 from Virgin Tivo V6 (1080P) to Infomir MAG 256 box (1080P) - the MAG 256 image and sound are fine. When I switch back (via Logitech Harmony activity) the issue on the Tivo V6 input persists. Fixing - If I switch the TV on its own to standby and put it back on again - the issue clears. If I switch the Virgin Tivo V6 to standby on its own then back on - the issue clears. If I switch the LS650 console off at the front panel button and on again - the issue clears. In short the resolve is to standby toggle anything. It seems to be some sort of hand shake issue when everything comes on together but never happened before the update. Following the above I've played with the switch on order, powering devices manually rather than through Logitech Harmony macro: Bose > TV > Tivo - No issue Bose > Tivo > TV - No Issue Tivo > Bose > TV - No issue Tivo > TV > Bose - ISSUE APPEARS TV > TV > Bose - ISSUE APPEARS TV > Bose > Tivo - No issue So it appears that whenever the Bose is the last item switched on there's an issue Issue returns? - No, once resolved by power toggling a device, the issue does not return during viewing. Television - Samsung UE75HU8000 Source input - Virgin Media Tivo V6 Other issues? - The only thing I've noticed during testing is that the TV powers on when the Bose is switched on even though CEC switching is set to OFF. It may have before but I never noticed it previously. EDIT: Using the Logitech Harmony app I've re ordered the macro so that Bose power on and Bose input 2 (Tivo) are the first commands to be sent. For me this device order is a workaround that provides a "fix" EDIT 2: Scratch that it still doesn't work even if I add a pause after the Bose powers up because the piece of junk is swiching the TV on itself. I AM LOSING THE WILL TO LIVE Kind regards John
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2 weeks ago
I updated firmware on my LS650 two days ago. Since then when I switch on I get an awful pink cast as well and no sound. I have to power cycle to get the image back and the sound working. This only affects video sources running through the 650 - I have my CCTV system and a media playter connected directly to the TV and they work fine. Nothing else has changed except the firmware update and the problem became apparent at the next switch on. This needs sorting urgently.
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01-10-2018
01:41 PM
It's for if you want to wire the module to your console rather than use the wireless connection. You would use a stereo 3.5mm to 3.5mm jack for this.
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11-30-2017
01:13 PM
Appreciate that this is very old post but I have the same problem. Is there a solution? Tried a multitude of settings (and cables) but can only get sound unless I run the cable direct to the TV which defeats the object entirely. Many thanks.
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11-11-2017
06:07 AM
On the back of the acoustimass module there are two connections. I know he 3.5mm Acoustimass In connection is for hardwiring to the unit to the main console but what is the Sub In phono connector for?
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10-08-2017
07:10 AM
Solved by @Squadie Thanks Set correct device type but pick a HDMI already used. This forces Unify to offer option of connection other than a HDMI.
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10-08-2017
07:08 AM
@Squadie Glad I came across your reply. This has solved my problem with my device remote appearing only in Blu Ray Category, as until now I had to set it up as Digital Media Player to user optical/coax but device remote unavailable in that menu. Setting it as Blu ray and picking an in use HDMI to get the option to use another connector sorts it. Thanks. PS. Sorry for hijacking thread
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10-07-2017
03:47 AM
Hi I've had to connect my Dune HD Max media streamer direct to the TV via HDMI and use Optical/Coax to the Lifestyle 650 console to get the audio working the way I want. This is causing a problem with the remote control. In Unify setup - if I add the Dune HD Max as "Blue Ray Player", searching finds the manufacturer "Dune" and the model "Dune HD Max" as required. Problem is that adding a device as "Blue Ray Player", the optical and coaxial inputs are not listed for connection - only HDMI. If I add the Dune HD Max as "Digital Media Player", this allows me to select the input as Coaxial or Optical as required BUT when I search for the manufacturer/model - "Dune" doesn't exist so I can't use the Bose remote. Effectively you have to select the correct (or what Bose deem to be correct) category for your device in order for it to be listed. I know some systems use numeric codes to add remote control - can remote control be added to a source other than through Unify setup?
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10-07-2017
03:31 AM
Update - spoke to Bose technical and this is not possible. If you want to use HDMI for video and keep the audio seperate via Optical/Coaxial you have t route the HDMI video direct to TV. Inputs cannot be combined to a common source.
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10-07-2017
03:21 AM
Yes, it should be straight forward. I've had to do this with my LS 650 as some of the audio formats on files from my DVD/Media Streamer are only supported using optical/coax and no on HDMI. If you're using the Bose remote to control everything, you will need to select the appropriate input on your TV using the TV remote so even if your Bose is connected to HDMI 1 for instance you'll need to switch teh TV using its remote to the other input that your DVD is connected to. The Bose console display (if your model has one) will show "no video signal" as it should because the video isn't connected to the console - this is correct and won't affect anything. This is exactly how I had my previously installed LS28 setup - all video direct to TV with the console only switching audio.
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10-07-2017
03:12 AM
Hi You might want to try calling Bose UK on 0333 3000112 - select the option for tech support then home cinema. They should be able to either sort it out directly for you or supply part number and pass you back to sales department. My new system comes with wireless rear speakers but I wanted them hardwired as teh wiring was already in the wall. Having spoke to technical they are sending me out the required plug for the rear of the console.
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10-05-2017
01:06 PM
David Have you tried contacting Bose by phone - 0333 3000112? I had a few queries that my supplier couldn't answer this morning and got a decent response from their tech support.
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10-05-2017
04:35 AM
Hi I have a Dune HD media player and the films I play have various audio formats. My previous setup was: - Dune HD set to bitstream (as opposed to decode PCM) - Optical cable between Dune HD & LS28 I've currently got the Dune HD connected to LS 650 with just HDMI. - If I leave Dune HD set to bitsream & use HDMI for audio some files I get no sound (DTS MA) - If I set Dune HD to decode & pass as PCM, everything plays. However using the "more" button & viewing the format just shows "LPCM 5.1" so I can't see if I'm getting the audio through as intended (DD 5.1, DTS 5.1 etc) If I connect an optical cable as I had it set previously, how do I activate the optical input in the Bose as there are two optical and two digital. IE how does the Bose know to use a specific digital input for my device as opposed to the HDMI. I'd rather use optical so I can see what the Bose is receiving and know what format is output. Any helpappreciated as this new system seems a complete chew on compared to what I had!
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10-04-2017
04:58 PM
Hi Just upgraded my Lifestle 28 to a new Lifestyle 650. Previously as I was having so many issues with the VS2 switcher I had all my HDMI's going direct TV & just used the Bose to look after the audio using optical & coax connections. On teh old console I could see what audio format was being received or decoded - DD 5.1, DTS etc. Is there any way of seeing this info on the 650 as without a display I've no idea whether the audion from my various sources is being handled correctly.
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