Hey Shiloh, I am not Brent, but the guy who posted immediately before him. In my response you can see a detail list of the different devices that I have this problem with. Basically I have this issue with every single device that I have have tried, LG, Asus, Microsoft, Apple, Samsung, Avantree, Sony, and Motorola. The only saving grace is that it isn't 100% of the time, but when it happens the only solution is a full reset of the headphones, or to leave it alone for a few minutes. I have simply been using the cable in these. The Bluetooth is pretty flawed.
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End of 2017 here. I bought these headphones and I would love them for almost everything but this problem makes them virtually unusable for their main purpose, shutting out the sound of the world around me to jam out to some music. This is rediculous for a nearly $400 retail product. I have this problem when working off of every single bluetooth adaptor I can find for my PC. The best so far is the Avantree leaf which isn't a blutooth connection to the computer but blutooth audio device in and of itself. But still I only get about an hour or two max of streaming music before I start getting horrible stutter and drop out. I have to turn off my computer and turn it back on. The device is only about 10 inches from my face when I am at the computer as it also fuctions as my microphone, (because for some reason you disabled the microphone for use outside of phone calls) and I get the same stuttering whether right next to it or walking to my bedroom 20 feet away. I have the problem on my android tablet Sony Xperia z4 I have the problem on my Samsung Galaxy S8+ phone. I have the problem on my iPod Touch I have the problem on my Macbook Pro. I have the problem on my LG smart TV. I have the problem on every single device I have tried so far. Bose offers little to no customer help. They used to be so amazing about this sort of thing. That is the primary reason why I chose them over the Sony 1000x. I have a pair of Bose QC2s that have lasted me almost 15 years. I am doubting I will even want to keep the QC35s longer than a year. Talk about buyer's remorse. The only thing I prefer about the Bose QC35s is the smart switching with two devices being able to hear my phone ring when I am using them for my computer is VERY nice. But what use is that if I can't hear my computer in the first place. Please Bose. You are losing what you have left of a loyal fanbase. You dont have the best sound from an audiophiles standpoint. You don't have particularly great prices. But you made this up to people the same way Apple did. With dependable, high-quality, stylish products, with outstanding customer support to go with it. You have lost all of these except maybe the style. You are not diversified enough as a company to survive something like this. Slow down a bit on new products and spend some time making the ones you have (which haven't changed that much in 20 years) more dependable. Spend some time reinstituting your outstanding customer service where people can bring their sound systems or headphones in and expect actual solutions or replacements. You will not survive as a brand much longer the way you are going.
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