Hi, I just bought mine in NY while travelling last weekend (10th March 2018) and I am from Ireland. JUST now that I am back to Ireland I tried to watch a movie, because, obviously we check with music apps first as the main intention is for music AND anyone would assume that if it works perfectly this way, it would work on video as well as any other earphone... what a shame that no vendor at both shops in NY that I visited told me there will be a delay for videos. I updated mine to 1.4.5, using the Bose Connect app for iPhone, and later on, after not having the issue fix, I updated it again using USB cable on Windows through https://btu.bose.com/. Needless to say, nothing changed. So the list of my problems are, which go beyond the video sync: Very poor connection with Mac, it keeps dropping the left side in the short term of 10s, multiple times even. Video sync problem on Windows 8.1, .5s delay on every single video, regardless of application. Video sync problems on iPhone. It happens on Youtube app, Netflix app works (but not on Windows, even on a browser). I am very disappointed with Bose, this is my first Bose purchase and I feel cheated. I visited two shops in NY, had a 20m chat with the vendors about the product, they could've told me the problem with video sync. ALL earphones are expected to work with video, so I expected a $200 earphone, especially a Bose earphone, would do as well, no vendor or display communicated to me it wouldn't sync videos. Now I am back to Ireland and bought a bad device...
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