+1 for all you wrote in your post (at)mcpson!   Every company can get through some rough time, but it should not last longer than one would be willing to tolerate from a brand such as Bose. Agile development should allow (usually) for 4-5 weeks release cycle, having spotted this issue for the first time around May 15 it is now high time that they deliver a fix for Play all bug, otherwise Bose opens room for other speculations such as being hacked and not having full control over what they deliver as wireless speakers by their nature are internet devices likely to be attcked by hackers which is I believe Bose's responsibilty to protect. I hope my previous sentence is just a speculation.         ... View more

Oh boy!:) After reading about these more and more complex issues I no longer wonder why Bose has not yet figured it out how to fix it...:( On the other hand I don't understand why they can distribute previous version of firmware where everything seemed to work just fine and there was no fiddling with any kind of (fixed or wireless) routers needed. I have my private opinion which I may voice once things get clearer. Mc     ... View more

(at) Brandon_m: I have just found out how to collect logs from Mac OS desktop. It did not surprise me that literally while collecting the logs the speakers were cutting in & out so you should have a fresh set of evidence that things are not ok. Feel free to share the Mac OS logs with Bose engineers. This has been my 19th log collection and last one until there is new fw released. Mc       ... View more

Were you able to  add more speakers to one group so they all play at the same time the same content using the Spotify app instead of the native Bose ST app please?   I have tried to turn on one of the speakers manualy by presing one of the presets and then opened Spotify (premium subscription), but from there I was only able to switch from one speaker to another,  but not have them play all at the same time.   ... View more

My concern here is that BEFORE mid May 2018 ST firmware update both 2,4 and 5G wifi netowrks worked just fine and there was no need to play with wifi settings. Ever since then the problems have begun and continue until present and  basically my 3 ST speakers work individually, but not in group as the Play all stopped working correctly ... View more

(at)Brandon_M:  Can you please find out why Bose has not yet pulled back the 19.0.5 fw release from it's update servers when they (Bose engineers) must very well know by know that it contains more bugs than improvements? Why keep on spreading the buggy software and messing up more speakers? I believe there has already been a lots of damage done:( Thank you!   ... View more

+1 Sorry Bose, took it to Twitter again to see if things will start moving. Had I known this 3 months ago when I decided to buy the ST speakers I would have gone with Sonos instead.     ... View more

+1 I just hope that other speakers manfucaturers are closely watching what is happening here and learning HOW NOT to communicate with it's customers... ... View more

(at) Brandon_M: can you share from Bose engineering team an "ETA" for the Play all firmware bug that has been troubling us almost for amlost a month now please? Thank you! Mc   ... View more

As mentioned in earlier posts - It was a pleasure to be helpful on behalf of all of us struggling since the mid May fw upgrade. Hopefully we hear good news from Bose's engineering team soon. Mc   ... View more

Thank you Mattyboy - it was a pleasure to contribute a tiny bit to hopefully a successful resolution of the Play all issue! And yes - I am too keeping my fingers crossed to hear about a reliable fix soon!:) Take care, Mc     ... View more

Sure, absolutely -  it was no big deal for me to collect the logs Barndon_M!  Was pleasure to be helpful on behalf of all other "Play all" folks who might not felt comfortable to collect the logs themselves. I missed your mesage as I have just sent another set (18 total so far) of logs through. Hopefully there are more good news on the way for all of us soon! Keeping my fingers crossed!:) Mc     ... View more

Another day - another set of logs collected and shared via Dropbox.   The same story as yesterday: 1. Stared manually playing one speaker: ok 2. Tried to add another two speakers to Play all via iPhone app: not ok 3. Remaining two speakers show both white leds on, but no sound, app shows that all speakers play: not ok   Mc   ... View more

Hi Brandon, I must say that my customer patience has never been tested as hard as during the past 3 weeks.   At the same time I understand that the Play all issue takes some to resolve - hopefully it won't be long before we see a well tested and working fix available.   As far as for the logs collection from the Mac OS (I have so far only collected logs from the speakers via their local wifi): after searching my Applications folders there is no such as "SoundTouch" folder - does this needs to dowloaded and installed first pls? If yes, can you share the download link with me? Thanks! Mc   ... View more

Gosh, this is getting really akward now:( My story is just the same as most of the other stories in this newly created thread: Play all was working spotlessly for 2 months, then came mid May firmware update which screwed things up and now we are left with bricked speakers which behave erratically.   I was just about to write that things seemed to be going well during the past two days until today after pressing one of the channel presets on ST10 I tried to join all other spekers in the group by using the iPhone app and nothing worked AGAIN. What a bummer!   So I have just collected logs from all 3 speakers and shared them via the Dropbox link.   (at)Brandon_M: can Bose shed at least some light about what is going on here please? I have collected and shared the speaker logs for 8th ot 9th time already and I am wondering if makes any sense to keep on collecting and sharing them with Bose if there is not much coming from them in return... Mc     ... View more

Welcome to the  'Play All' Issues yet again" club everyone in this thread! Unfortunatelly you are one of the growing number of folks here complaining that their ST speakers stopped working (Play all speakers in group not working + random cut outs of individual speakers) after the mid May firmware update that messed things up for all of us. Join us in the "'Play All' Issues yet again" community thread as we have been discussing this topic there  for over three weeks now - hopefully Bose will fix the Play all issue soon. Mc ... View more

Welcome to the  'Play All' Issues yet again" club Eggie4737!:( Unfortunatelly you are one of the growing number of folks here complaining that their ST speakers stopped working after the mid May firmware update that messed things up for all of us. Join us in the "'Play All' Issues yet again" community thread as we have been discussing this topic there  for over three weeks now - hopefully Bose will fix the Play all issue soon. Mc     ... View more

As posted in another thread Play all - issue thread:   Here's an update from my side (finaly managed to get the right cables:)   1. Updated all three speakers to latest fw available in the Manual fw upgrade section on Bose's site today (May31), i.e. to 19.0.5 2. Restatred my wifi router 3. Unplugged and plugged speakers from/to power 4. Tried PLAY ALL   PLAY ALL DID NOT WORK!:(   5. Collected logs from one of the not working speakers (showing both white leds on, but without any sounds) and shared via the Dropbox link for Bose to take a look at   ....what to say...? just a huuuuuuuge dissappointment...:((( ... View more