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- About tippex
About tippex
since
04-26-2018
01-19-2019
tippex
Animated Arbiter
33
Posts
32
Likes
2
Solutions
01-19-2019
12:58 PM
I have just purchased a Home Speaker 500 to go with my Soundbar 700 / sub setup. I am having a similar problem. If I set play all group from the Soundbar 700 I get music on the Soundbar 700, album art and silence on the Home Speaker 500. If I set play all on the Home Speaker 500, I get music and album art on the Home Speaker 500 and silence on the Soundbar 700. Volumes are set correctly and there is no issue playing music individually but this kind of defeats the point of my purchase. This is happening with Spotify and TuneIn. The app is showing the speakers as paired. Steps taken: Power cycle router Power cycle both speakers Reboot phone / Bose music app The power was turned off at the wall for at lest 10 mins for the speakers. Any assistance appreciated.
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01-14-2019
08:30 AM
You can definetly use bluetooth with a free Spotify account. Spotify Connect which is over wifi and has better sound as a result didn't used to be available to free account holders (this was limited on Spotify's side not Bose). It appears that Spotify Connect has now been opened up to free accounts on Spotify's side, but this is only a very recent thing and will depend on manufacturer inplementing the latest SDK, maybe the mods or someone with a free account can answer for sure. More information here... https://lifehacker.com/spotify-users-with-free-accounts-can-now-use-their-phon-1830280112 In short, if you are happy to use bluetooth, not a problem. If you want to use Spotify Connect, this may not be possible. The Spotify Premium account will work with both and in my opinion is very much worth it but that's just personal preference.
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01-14-2019
08:20 AM
While Airplay 2 is something that Bose have indicated would be with us in 2019 (Apple Music doesn't look likely at this moment in time), it is not normal to hear what is going to be included in an update before time of the update release. With the Bose music app / smart speakers, the updates have consistently been around a month apart. Features added in each update will be added in a sticky at the top of the forum. I would expect to be seeing another sticky at the top of the forum in around a months time. Hope this helps.
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01-09-2019
09:15 AM
I have my Soundbar 700 working with lightwave RF lightswitches, Tado thermostat and some generic power plugs with Alexa with no issue. Hope this helps.
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12-20-2018
04:23 AM
Soundbar 700 is compatible with both the 500 bass module and the 700 bass module. Another option would be to see if you can find an Acoutimass 300 bass module in clearance or used. This is what I am using with my Soundbar 700 as I had previously had it paired with my soundtouch system. As far as I can tell it is identical to the 700 bass module, but just under a discontinued product name.
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12-19-2018
08:47 AM
Apple music is not currently supported, although you can use Bluetooth to connect your iOS device and stream that way. I appreciate that this is not ideal. Good news is that whilst Apple Music is not being integrated as such, AirPlay2 will be coming to the Bose smart speaker lineup next year although no official date has been given by Bose just yet.
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12-18-2018
07:45 AM
4 Likes
Moving from the soundtouch app to the new Bose Music ecosystem, I am finding most things to be a great improvement. One thing that would however be good would be the ability to be able to choose whether to take a firmware update or not. Seeing issues from other people here, I am concerned that a firmware update that I have no option to take could potentially interfere with my device for however long it takes to get a patch out. This would be especially annoying if the updates were ones that I didn't need / want. I understand that security could be a concern here, so would fully understand if there was an exception to push important security patches. Is this something that Bose are likely to consider? The ability to choose saved me a few times on my old Soundtouch system where I could look in the forums first to see other people's experiences.
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12-18-2018
07:39 AM
1 Like
No change in the latest firmware update. Routines still not posible at present.
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12-18-2018
07:38 AM
Hi @Brandon_M, it has previously been stated on here that multiroom is no longer unique to Echo devices. Unfortunately, I can't remember the original user that posted this in order to give full credit. Full info is here... https://developer.amazon.com/blogs/alexa/post/c4bbbbaf-3559-4b5e-b920-83a9d594e732/alexa-play-rolling-in-the-deep-everywhere-announcing-multi-room-music-for-products-with-alexa-built-in. This would be a fantastic feature and would be great if Bose could implement... The only reason I can see for Bose not looking into implementing this would be that it would appear to be possible to mix different brands of speaker in a multiroom set up using this framework. I would be very disappointed if Bose failed to implement for this reason, especially as there seems to be no way of achieving this at present with an all-Bose set up.
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11-29-2018
05:55 AM
4 Likes
Hi @Tony_A, Whilst it was true at the time that the smart speakers were announced that only Amazon Alexa devices could be supported with routines, @DanEllisUK had previously pointed out in another thread that Alexa routines were opened up to third party devices back in August. More info here... https://developer.amazon.com/blogs/alexa/post/a1470f4c-8aaf-4d12-b3bc-5cf38820ff82/alexa-it-s-bedtime-routines-for-avs Routines would be a fantastic addition as I would prefer for all of my Alexa devices to be Bose rather than having to mix and match with Amazon Echo.
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11-29-2018
05:46 AM
Seconded. This would be a great feature. As nice as the remote is, this is the only thing I use it for at present. Everything else that I want to do, I can do by voice.
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11-23-2018
05:22 AM
" My biggest pet peeve (and this may be because of my Sony TV 55X850D and 55X900E), it does not display the current volume level when using the Bose Remote or Bose Music App. If I use the Sony remote and raise the volume it shows the volume indicator. Does anyone know how to fix this? Or maybe its a ARC/CEC issue that needs to be addressed?" The Bose Soundtouch 300 did this with the my Sony 55XE9005 (I believe this to be the same model as yours but maybe a different model code for a different region). Since upgrading to the Soundbar 700 I do not see this information on the TV. For the extra functionality that comes with the Soundbar 700 I can personally live with this, but it may be one for the mods to comment on here as I don't see anything in settings. One reason that I can live with this is that I can set the volume level with Alexa. This is on a level of 1-100. Eg. "Alexa, set volume to 35" as I tend to have a few different volume levels that I use with the TV depending on time of day. The Alexa integration with the Sony 55XE9005 also works well for tasks such as turning the TV on of off.
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11-21-2018
09:07 AM
Setting groups in the Bose music app and being able to command Alexa to play music on a specific group would be great.
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11-16-2018
03:09 PM
1 Like
Thought that it would be a good idea to have all of the feature requests in one place with the smart speaker series being a new line in order that we can see which requested features are popular and save multiple repeat postings. Mods, feel free to lock if you would prefer this to be handled in individual threads. My requests are as follows: Alexa routines: While Amazon had previously locked this functionality down to their own speakers, they have recently opened this up to third party speakers. Having fitted out the apartment with smart lighting and thermostats it would be great to be able to trigger a series of events with one command. Ability to set soundbar source input with Alexa: First world problem I know, but being able to control my Sony TV with Alexa and change sources on the TV, it would also be great to be able to change my Soundbar 700 input source by Alexa. Switching source is literally the only reason I ever need to pick up my Bose remote. Maybe even add the ability to recall the Bose remote presets by voice.
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11-16-2018
03:02 PM
Been away for the week with work and have come back to find my Soundbar 700 working perfectly with Spotify as my default music service without the need for me to update the firmware. Thanks to the Bose Development Team for sorting this. Much preferring the new speaker and app to the Soundtouch ecosystem. Given time, I'm sure that this series will be a credibible alternative to Sonos on features as well as sound if the Developers continue to add new features at this rate. Happy that I made the switch. Soundtouch gear currently on eBay with more smart speakers to be added.
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10-15-2018
11:08 AM
@Tony_A I would still be interested to know if I can change the input source with Alexa and if so, what command(s) can be used.
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10-15-2018
10:55 AM
@Tony_A - I've actually worked this one out. If I say "Alexa, stop" or "Alexa, Pause", but then resume by saying "Alexa, play music" it will start a new playlist. If I say "Alexa, resume music" it will ask me what playlist I want to play. "Alexa, play" or "Alexa, resume" both have the desired effect. Just a bit of a learning curve here.
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10-15-2018
03:46 AM
2 Likes
Hi Mods, I was wondering if there is anywhere where there is a complete list of Alexa commands that can be used with the Bose smart speakers and if not whether it would be possible to get a sticky post in this forum where new commands can be added as and when they become available. I have worked out most of the basics but it would be good to know what commands are available that are specific to Bose as opposed to the generic Alexa ones.
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10-15-2018
03:38 AM
1 Like
I purchased the Soundbar 700 at the weekend to replace my ST300. A purchase which was a much easier decision due to the fact that it was compatible with my existing Accoustimass 300 sub. I am aware that this is a new product and there is therefore more functionality still to come. Firstly, I am impressed with the pickup from the microphones when compared to my HomePod. I can control the Soundbar 700 from two rooms away without raising my voice, quite impressive. It's likely that a Soundbar 500 will be following for the bedroom to replace my ST20. There are a few things that it would be great if they could be passed onto the developers though if there is not a way of achieving this that I am not aware of. - Music - getting Spotify functionality with Alexa is a must for this product. Happy to use Spotify connect through my phone and Amazon music through Alexa for now, but would very much apreciate a seamless experience with Spotify. - Changing input source - Is there a voice command for changing this? If I am listening to music but then want to switch to HDMI audio from my TV, I currently have to use the remote. Doing this via Alexa would be so much easier than reaching over to the coffee table ;-). - Pausing music. There doesn't appear to be the ability to pause music via Alexa. When I pause, and then try and resume (for example "Alexa play miusic"), Alexa will just pick a playlist at random. If I pause music, I would expect things to pick up from exactly where I left off as it does on HomePod. Addressing these would make it a much more seamless experience for me. Alexa functionality is still a bit lacking when compared to my Sonos using friends but very happy with the sound as Sonos dont make a proper Alexa soundbar.
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08-29-2018
03:59 AM
Looking at the manual that is online for the soundbar 700, it appears that it is compatible with my existing accoustimass 300 sub. Is a wireless connection supported between these devices or would this be via the wired connection?
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07-28-2018
03:17 PM
1 Like
I know that I have moaned a bit on this thread in the past, but at least the Bose mods have now pinned the post to say that Airplay 2 is coming and on that post it says by the end of the year. I am happy with that timescale but would be even happier if they were to let me know if the ST300 would be likely to be getting the update. I was really unimpressed with the announcement of the Sonos Beam, in my opinion it's the product that nobody needs. Looking at a lot of the AV forums, my opinion seems to be shared. If they would have bought out a full blown soundbar with the same functionality and some better surround codec support I would have more than likely made the switch. In the meantime, I have purchased a homepod for the kitchen and it blows my ST20 III out of the water for sound quality, the balance is a lot more natural than the ST20 which tends to have too much bass and not enough mid (my assessment may be slightly unfair here as the homepod is streaming over wifi whereas I am still relying on bluetooth for the ST20)... yes I know it's more expensive but it also has the added bonus of voice control for my Homekit lighting / thermostat etc. It looks like the ST20 in my bedroom will be going soon to be replaced with another Homepod as I have been really impressed with it. I have been holding off buying the surrounds to go with my ST300 and sub for the last 18 months until Airplay 2 becomes available. If it does, I think that the Homepods in other areas of the apartment and the ST300 with Airplay 2 in the lounge would be the perfect system. I really want Bose to make this happen as I will reiterate that the ST300 and sub is a fantastic setup for film / TV. It's just lacking with music support. What I will say here is that Sonos appear to have stolen a march on not just Bose but a number of other established audio vendors. Bose was a launch partner of Airplay 2 in June last year, Sonos didn't even announce a partnership until October last year. Other companies are giving timescales of August / September for their implementations. I work in software specifically for media and there have been a number of traditional hardware companies in my sector which have pretty much dissapeared due to relatively young, but more innovative companies entering the marketplace. If Bose were to put the effort into development that they do in other areas, they could have the sector sewn up.
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06-06-2018
12:36 PM
8 Likes
Meanwhile.... https://www.theverge.com/2018/6/6/17434294/airplay-2-sonos-speakers-in-july
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06-05-2018
03:40 PM
This may sound like a silly question, but have you tried unplugging the ST300 from the wall for a period of time and plugging it back in again? I use mine with the same TV and while I have never had issues with the ARC signal dropping out, I have had to do this a couple of times when losing the sub connection.
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06-05-2018
03:22 PM
2 Likes
Let's not make this personal by questioning my integrity please. I'm probably repeating myself a bit here, but I bought my system last year when Airplay 2 compatibility was announced. This was one of the driving factors in making my purchase as I had been using the original Airplay since circa 2007. I appreciate that there has been a large delay with Apple bringing Airplay 2 to market. The Integration with my TV works fantastically, for everything else I have been using bluetooth which has quality and range issues as well as my music dropping out if I get a phone call or my timer goes off. Sonos is already Apple Music compatible, having Airplay 2 which they have mentioned will be in their future speakers and the resultant ability of being able to integrate into HomeKit would just be a bonus. If they bring out a AV speaker with HDMI (my reason for discounting them in the first place) as is rumoured then I would have no problem with buying the system that does everything that I need it to do. I am in a fortunate position where buying a new system is not an issue and if the Playbase is anything to go by the sound should be on a par. Having said that, if I were to know that my existing system would be compatible by the end of the year I would be more than happy to keep it. It's the not knowing that is the issue here. I don't want a system that might not ever do what I need it to. I don't think that I have any more to say on the matter, so will leave this here as if I repeat myself any more I am going to seriously start boring the people that are following this thread.
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06-05-2018
11:31 AM
1 Like
wrote: Could Bose be more transparent about the AirPlay 2? Sure. Are they obligated to? No. Apple is currently listing those spearkers who officially announced an update for AirPlay 2 (besides the HomePod no other speakers support AirPlay 2) - and no timeframe when it will be released. My guess is, that Bose is exploring the possibility on how to implement AirPlay 2 the best way. Suprisingly such a process takes usually some time. I rather prefer to have a "perfect implementation" which takes its time for developing and testing than having a buggy implementation which needs several updates to fix all issues. Sometimes it is impossible to give a timeframe. Apple itself needed almost a year to release AirPlay 2. I am not convinced that this will be coming to the full soundtouch range based on the following info from the Sonos website ( https://blog. sonos.com/en- gb/ airplay2-coming/) . Their very detailed explanation says that only certain models will have backwards compatibility due to the amount of computing power required. I am assuming that this will be the case with some speakers in the soundtouch range. Sonos also explain that they aim to have Airplay 2 by the end of the year. If only we could get such transparency from Bose. All I would like to know is if my ST300 and ST20 III will eventually be compatible. At the moment this is preventing me from buying any more Bose speakers and potentially compelling me to sell my current set up depending on what Sonos announce as their new home theatre speaker tomorrow. Moderators, if you are unable to comment any further than you aren't able to give us any info and keep on checking, maybe management should be sent a link to this thread so they can see how dissatisfied their Apple Music using customers are?
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06-05-2018
11:21 AM
Apologies... I appear to have double posted. Mods, can we delete this duplicate please?
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05-31-2018
05:23 PM
3 Likes
Thanks for the advice. I am aware of the ST300, I own one as well as the sub and a ST20 III all purchased within the last year since the Airplay 2 announcement was made. If both of these are able to recieve an Airplay 2 enabling update within the near future (or at least a promise that it will be available), I will more than likely stick with my Bose. It is still extremely frustrating that no one from Bose is updating their customers who have invested a lot of money in their kit when their competitors are able to offer this info. I see that other topics on the forum are being watched by mods so am sure that this is being read. Bose customer service advice is to continue checking their channels and website when the competition announced which devices would be backward compatible nearly a month a go. The last offical update from Bose was June last year. I am aware of the bluetooth option and it is flawed both from an audio quality and range perspective when compared to wifi streaming, not to mention the interruption to music when recieving phone calls. I fail to see how this 90s technology gives Bose the technical edge over what Sonos are currently offering... for example, being compatible with more streaming services and having Alexa built in just to name a couple. At the end of the day, I want a system that sounds good, looks good and meets my requirements of working with the TV via HDMI ARC connection and being able to stream over wifi throughout the house with Apple Music. If another system becomes available that meets these requirements while Bose have still made no comittments to their existing customers I will have no issues whatsoever with buying a new system. Over to you Bose......
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05-30-2018
10:54 AM
1 Like
I also think that it would be nice if Bose would give us some information, but given my experience as an owner over the last year I very much doubt that this will be the case. I don't know why they can't have a much more open approach like Sonos and at least let us know which speakers will be firmware updatable even if it is not possible to give a date. Surely that's not too much to ask? All this lack of response is doing is making me more likely to get rid of my Bose kit and replace with Sonos which is already Apple Music compatible irrespective of which models are Airplay 2 compatible. With the upcoming Sonos event next week on June 6th, if they announce a HDMI equipped soundbar as is expected then it wont be a difficult decision for me. Bose really need to up their game given the current competition.
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05-15-2018
08:49 AM
1 Like
I currently own a ST300 with sub alongside a ST20. As an Apple Music user switching to Sonos is currently a consideration. I do not want to switch my music service to Spotify as my car is equipped with Apple CarPlay and the voice control over Apple Music while driving works very well for me. Apple Music also syncs my personal music collection from my iTunes collection from the pre streaming days a lot of which isn't available on the main streaming services. The decision on whether to give up on my Bose setup is hanging on two things at the moment... 1. Whether Bose are going to introduce Airplay 2 on the Soundtouch 300 and Soundtouch 20. While Sonos have issued a press release advising exactly which of their existing speakers will be compatible with Airplay 2 in the future via firmware update, Bose's position of referring to an update made last June while not providing any new information is frustrating to say the least. If Sonos are able to disclose this information, why can't Bose? 2. What Sonos are going to announce at their June 6th event. They appear to be launching a new home cinema speaker. If this is a sucessor to the playbar and has everything that I need it to do, including Airplay 2 and HDMI (optical only was a reason of mine for discounting the Playbar in the first place) then I will seriously consider getting rid of my Bose kit. As an added bonus, the new Sonos speaker is rumoured to have Alexa / Google assistant built in. More info here... http://variety.com/2018/digital/news/sonos-june-6-event-1202796800/ Sound is a subjective thing, although hearing friends' Sonos systems they seem to be on a par with my Bose kit. The ability with Sonos to be able to tune the system EQ wise to anything other than the standard calibration as is the case with Bose is also a bonus as I find the Bose system to be lacking a little in the mid range with no way of correcting this. I have not been able to give sound of the Bose speakers a fair chance though having been streaming my music over bluetooth for nearly a year which I know affects the sound quality. I'm happy with the sound when watching the TV though. On the software and features side as well as communication of this with their customers, Bose seriously need to up their game. I will add that I am aware that the delay in Airplay 2 is down to Apple... the implementation is not my issue here, it's the lack of information. If Sonos release their new speaker and it does everything that I want, while Bose remain silent and unhelpful on upcoming features I can see myself making the switch.
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