About paudux

@Joel_D wrote: Hello @Nadia1981,   Thanks for the post.   We're absolutely listening to everyone and relaying the station requests to our development team.  We do apologize about not being able to reply to everyone as the volume of requests is quite high.   Warm Regards, Joel  Unfortunately Joel, I don't think Bose is listening to the contributors to this forum. The PROBLEM is that Bose users are now reliant on Tunein for Internet radio, and unfortunately when contacted directly Tunein have stated they will not be adding the stations I listen to in New Zealand (these are just the most popular ones in the country), and it seems it's been a long time since they last added any new stations. Tunein is also blocked in China which takes out all your Chinese customers.   I never cared before, but it seems that for Internet Radio to work on Bose we are totally reliant on a third party, with local content going to America and then back to the country of origin, so there will always be delay and there will also be bandwidth congestion issues with this delivery model, as a network archietect this is does not make sense unless like Google Tunein wants to control the stream and insert it's own advertising content.   The missing radio stations and delay are just a SYMPTOMS of of the problem, and will keep being an issue with each new radio station, station ownership, Internet congestion Tunein using audion quality as a way to manage their network bandwidth etc.   A solution to the PROBLEM as stated by contributors to this forum is to add a second third party e.g. vTune, also to add the ability to enter URL's directly, such as Sonos does, even my old Squeezebox does this (which I've had to get out to supply content to Bose). The ability add URL's directly would protect owners from the whims of a third party content provider like Tunein, and delay because content would be streamed directly to the Bose speaker.   The way this sort of stuff should be done (and is done with well designed network where audion quality is important), is for a third party or supplier to provide the appropriate information (URL in this case) to establish a direct connection between the content source and consumer, then step back.   Ever since Google started channelling all Internet traffic through it's aggregation points, others seem to think this is a good idea, but in reality it's creating increased Internet traffic and adding delay as data, lets say in New Zealand does from NZ to Google in Singapore and back to NZ (yes this happens with every network device the uses the Google name servers 8.8.8.8 and 8.8.4.4 doubling the bandwidth required), all the while allowing Google to know your Internet usage.   I have a SA-5, Soundtouch-20, Soundtouch-10, multiple Soundtouch link devices, and outdoor speaker that luckly is not a Soundtouch device. So fair to say I'm very dissapointed with the approach Bose has taken, the fact that Bose is NOT listening and NOT responding. Just saying thank-you for your requests and these have been passed on to our development is not Bose responding to the issue. ... View more

Joel Like Clearcomms I know this is not your fault, and that because your the closest we get to a response from Bose you are the focus of peoples frustrations, so nothing personal it's just that as a company Bose has been very silent on this.   The community has been ask and provided stations that are not working, we have also been asked for features we would like, but there are a couple of very long threads relating to the Tunein downgrade, but nothing from Bose. Nothing in this community forum, local support are ignoring people issues, just silence. Is there something, anything from Bose on this issue, as myself and others have invested many $ in this equipment. ... View more