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- About Bose70069
About Bose70069
since
09-27-2018
10-06-2018
Bose70069
Audible Advocate
8
Posts
1
Likes
0
Solutions
10-05-2018
03:21 PM
Hi I’m on the latest app from the App Store ios12 on my iPad 10.5 i press the volume up as instructed but the app does not pick up the remote and proceed with finishing setup
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10-05-2018
02:28 PM
Hi The new software update came down however still can’t complete the setup of the remote control for other devices
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10-02-2018
03:48 PM
Hi yes the issue existed on two mobile devices I restarted the sound bar and all back to normal thanks
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10-01-2018
03:24 PM
The Music App still shows the Adjustment button but when I go in I can only see a dialogue adjustment I cannot adjust treble and base etc? volume adjustment works
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09-28-2018
04:17 AM
Hi Tony I actually rang Bose phone support after a few checks on on the phone we tried updating the hdmi arc format on my tv for hdmi 4 it has a standard or enhanced output switching between either one works as it forces the tv to reset itself and restart i don’t know whether it’s a Bose issue or tv issue I have asked the Bose guys to see can intergrate a firmware change so all sorted but not ideal have to explain this fix to everyone in the family
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09-27-2018
03:35 AM
1 Like
Just bought the system and loved it while it was working However the HDMI Arc has stopped working I know the bar is working as I can use it for my 6 preset radio stations it started yesterday I had to do a full power restart after turning off dvr and tv to re engage the sound bar to get get working now this morning after an overnight restart no sound i presume my only option is to go to optical cable thats not right with the price I paid for the bar and sound bar I should have this facility very frustrating thinking about getting a refund! plus I have to wait on a firmware for universal remote facility can we we have an urgent firmware update to fix ARC issues ?
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