Hello Mohsin, Thank you for the prompt response. This has happened many times whie using other apps like Spotify, iTunes, a web-based music player and an offline movie player app, although I first started noticing it in iMessage because every time I send a message, I would hear the "whoop" sound and then the crackle. I have tried your suggestion to clear the bluetooth list and re-paired with my MacBook Pro, but the problem still persists. I have created an audio to simulate the problem and uploaded it here. Please be noted that the crackle doesn't sound 100% of the time, and this simulation is just something I created in GarageBand, not an actual recording. Thank you for your help
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My recently purchased QC35 series I, produces a cracking/static noise (like you sometimes hear when unplugging a speaker) 1-2 seconds after audio is stopped. It is particularly annoying because the noise happens everytime I send a message using the iMessage app or receive any notification. I have tried it on multiple devices including a 2017 MacBook Pro, an iPhone 5s and two iPads, I have tried the reboot instructions from this forum, a firmware update using Bose connect and using the USB updater, and even tried to update my iOS versions, it is still producing that noise. I have never had this issue on my Soundlink on-ear, or any other bluetooth devices. The audio playback also stutterred every few songs or so while I was using it yesterday, but I haven't noticed the stutter today. I have emailed Bose support and have received neither a response nor a confirmation email. Is this a normal QC 35 behavior or a known 'bluetooth limitation'? I would appreciate any insight regarding this issue. Thank you.
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