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- About ryan.maasburg@mac.com
About ryan.maasburg@mac.com
since
11-23-2018
2 weeks ago
ryan.maasburg@m
Audible Advocate
11
Posts
1
Likes
0
Solutions
2 weeks ago
1 Like
HI, Is it possible to set up the speak to act as radio alarm so that it come on in the mornig with a preselected station ?
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12-06-2018
06:48 PM
Hi Alex, Yes i get both images on the alexa App, that is the alexa dot and speaker. The red flashing light is like the white pulse light when you speak to alexa only its red. thanks for your help with this.
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12-04-2018
09:51 PM
HI Tony, The speakers are about 7 m apart Open plan living between kitchen and living room I did some more troubleshooting last night with the following results: rebooted (unplugged for 2 min) both the speaker 500 and the soundbar 700. deregistered both devices from the Alexa app confirmed via the bose music app. Started registration process for the speaker 500 and Alexa picked up 2 new devices (assume the 500 and the 700) Confirmed that Alexa now responds on the 500 speaker. However: The 700 now does not respond to alexa and has a red flashing light when you call alexa. It is however showing as registered on both the Alexa App and Bose music app. Not sure if you need to register each device seperately with alexa i.e switch one of the devices off so that Alexa does not find it or if you could register both devices at the same time. I havent tired this as yet, bt one would have thought if Alexa has discovered both devices at the same time and they both appear on the 2 apps that they would work? thanks Ryan
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12-03-2018
06:51 PM
Hi Tony, Thanks for getting back to me. To be honest i spent about nearly 2 hours last night rtying to troubleshoot and i think it may be linked to my other topic i posted about. Yes i do have another device near by (speaker 500 about 7m away in my kitchen). The issue is that the speaker 500 doesnt respond at all even when im right next to it and the soundbar responds wih "the device is offline". I did the following last night: 1. Rebooted both the soundbar and speaker - Unplugged for 2 min - This didnt fix the problem 2. Deregistered both the speaker and the soundbar from Alex app as well as the bose music app - This appeard to temporarily fix the "device is offline" issue but then resulted in a number of other issues including soundbar not responding at all. 3. Deregistered all devices again and rebooted again - was able to register Alexa on the speaker 500 but could not get the soundbar registered. I now currently have Alexa disabled on both the Speaker 500 and Soundbar. and will look at it agian tonight when i get home
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12-03-2018
03:37 AM
Hi Joel, I unplugged the sound bar for 2 min and restarted it, I’m still experiencing the same issue. Asked Alexa to play triple M Melbourne and got a reply “that device is offline”
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12-02-2018
09:24 PM
HI Joel, Ill test it again tonight and let you know thanks
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11-29-2018
10:42 PM
HI, I have the smart speaker 500 in my kitchend and soundbar 700 in my lounge area, all open plan but whenever im working in the Kitchen and ask alexa somethng it seems its always the soundbar that responds. Is there a default preference setting that can be changed? I tried diabling Alexa on the soundbar but it hasnt seemed to work. thanks Ryan
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11-29-2018
10:35 PM
Yea im getting the same issue when asking for preset music from TuneIn.
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11-27-2018
11:44 PM
Hey Tony, Just wanted to follow up on this and find out if a fix has been identified as yet ?
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11-23-2018
07:03 AM
Yea. Bought my device today and same issue
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