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- About Petrinho17
About Petrinho17
since
12-02-2018
yesterday
Petrinho17
Audible Advocate
12
Posts
1
Likes
0
Solutions
yesterday
The router is about 2 meter from the soundbar without any object between...probably you might consider that before the firmware update alexa works perfectly...why are you looking for some reason related to my environment? My living room is the same from when alexa works to today...reading other thread you might consider that the last firmware is full of bug
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Friday
Hi, no vpn, internet and wifi are perfecrly working for the soundbar (no problem with spotify, tune in and other soundbar function. alexa works perfectly from the Echo plus i ve in another room
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Thursday
hi, i've done what you said....facory reset for the soundbar (i've made the adaptq configuration too) and fully new configuration for alexa but the problem persists. i can summarise in this way: 1 - i say "Alexa" --> the soundbar led turn on for the "listening mode" (two white led moviment from center to sides) and IMMEDIATLY it change to the "thinking mode" (led moviment until whole white row appears) --> obviously nothing happen to my smart home devices 2 - i say "Alexa" --> the soundbar led turn on for the "listening mode" (two white led moviment from center to sides) --> i say the smart command (turn on the light for example) --> soundbar change to the "thinking mode" (led moviment until whole white row appears) without any feedback (no audio confirm, no voice confirm and no smart home command obviously) i've to say that Alexa voice command works once every 5/6 requests. This happens after the second last firmware update (late August if i'm not wrong); now i'm with the last firmware (September update). thanks
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a week ago
So i will lost adaptiq configuration and it means that i ve to unmount it from the wall and remount it...just the solution i would like to avoid...
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2 weeks ago
Hi, i’ve the soundbar 700 but i’ve just removed and re added alexa; the concern persists
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2 weeks ago
After the last firmware update alexa doesnt works correctly at all....it/she doesn’t understand correctly (even if led and sound response is correct) or when i say “alexa” i can see from the led that the soundbar activate the alexa and stop it immediatly. I just tried to unplug and restart the soundbar but concern persists, i wouldnt like to hard reset it for manu reason (its wall mounted and i have to unmount it for adaptiq for example). bose, any ideas? p.s. Amazon echo in the other room works perfectly thanks
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07-27-2019
08:36 PM
1 Like
Same issue here with netflix app from Sony TV (5.1)
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04-21-2019
07:39 PM
Hi, i did this: click on “add accessory” in the home app click on “i’vent a code or i can’t scan” and you will see the bose soundbar like a “discovered device” click on it and it will be added p.s. This is not useful because you can’t do anything with soundbar and honekit at the moment
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02-03-2019
10:38 AM
Hi, if it can help...if i reboot the soundbar to make alexa working again, it stop working if i change input (tv to spotify or bluetooth for example); i don t know if its only a “time based” issue or an “input issue” too.
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01-18-2019
07:12 PM
That’s the same issue reported by many other users (me too), bose knows the problem. I don’t understand why every time bose gently answer letting you think about a solution; everything is a waste of time, we have to hope in the next firmware update
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12-02-2018
12:19 PM
Hi, I’ve the same issue; my soundbar is connected via ethernet too.
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