Hi Joel, thank you for your answer. I don’t think you have understood my issue. I have been manually restarting the Soundbar for the past six weeks (over 45 days!), which means Getting up in the morning Realizing every day (!) that Alexa is no longer working on the soundbar Moving my TV furniture 10 inches away from the wall Crawling under said furniture and unplugging the Soundbar Plugging it back in and move everything back After six weeks you can imagine that I was getting VERY tired of this. That is why I installed a smart plug as a work around last week. The whole experience does not feel very premium to me. As a customer I would like to understand, where in the process you are standing. How many people are working on this? Is the bug found already or still looking? The amount of non-communication from Bose is extremely frustrating. From a community support I would expect a continuous stream of updates that tell us what is happening in the background. At least for a company such as Bose. Kind regards, Philipp
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