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- About MRAUDIO
About MRAUDIO
since
12-29-2018
2 weeks ago
MRAUDIO
Audible Advocate
16
Posts
2
Likes
0
Solutions
4 weeks ago
Hi Joel, Bose Phone Support had me delete Alexa from and add it back in which reset it. They did say it was a problem on Bose’s end but the reset took care of it. All is well now - thanks! Best, MRAUDIO
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a month ago
Hi Joel, No, everything is fine with the Alexa App. If I ask Alexa to play a song, a station within Amazon Music or a SiriusXM Channel, Alexa tells me SORRY, THAT DEVICE IS OFFLINE. Three people from Bose Phone Support said that they are aware of the problem and a firmware update is coming to address the issue. Perhaps, you could reach out to them and report your findings here again? Thanks!
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a month ago
Hi Joel, I had to reset my SiriusXM password and now it seems to be working now. However, I am now having an Alexa issue where she will not play a station - all she says is THE DEVICE IS OFFLINE. Bose Tech Support told me it is a known issue and a firmware update scheduled for Alexa this month will address the issue. Do you know anything about this? Thanks!
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02-20-2019
08:24 PM
I was on the phone with Bose Tech support today because I am having issues getting SiriusXM to work on my Bose Home Speaker 500. I gave them the error code I was getting and they had me set the speaker up again from scratch with no joy. They now seem to think it is an issue between the Bose servers and the SiriusXM servers. Anyone else having this issue or can one of the Tech guys here she’d some light on this issue? Thanks.
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01-18-2019
03:10 PM
1 Like
Yes, I have the same trouble and would also like to see voice commands for presets added in a future update. Thanks...
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01-08-2019
04:40 PM
Hi Joel, This happens on BOTH SiriusXM and TuneIN. Also, if I press a preset button on the 500, it displays Artist and song title just fine. Just does not display correctly when asking Alexa to play the channel. Yes, please keep me updated on a solution. Thanks:-) MRAUDIO
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01-06-2019
09:17 PM
When AIRPLAY 2 is available, what exactly will I be able to do with it on my BOSE HOME SPEAKER 500! I have an iPhone XS. Thanks!
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01-05-2019
04:33 PM
BTW, I am using the Bose CHARGING CRADLE - could that be a possible problem with the issue that I am having? MRAUDIO
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01-05-2019
04:28 PM
Funny, if I go to the Bose Music App and play a SiriusXM channel, I get the song titles and artists displayed just fine. However, if I tell Alexa to play the channel, all that is displayed is the channel number. Any ideas?
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01-04-2019
02:19 PM
Hi Brandon, The Revolve is already up to date - I always check for the newest updates on a regular basis, so the issue still persists. Do you have any other suggestions other than resetting and updating? Perhaps, maybe another update needs to be issued? Thanks! MRAUDIO
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01-02-2019
04:18 PM
Hi Tony, I've tried resetting it many times with no joy. It sounds like it should be staying GREEN all the time while plugged in. Well, it does, except after about two weeks, it goes AMBER and then I just unplug and run the battery down a bit and then plug it back in and it will be GREEN again for two or three weeks. Any other suggestions? Thanks in advance. MRAUDIO
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01-01-2019
10:27 AM
I have a Bose REVOLVE PLUS and I keep it on the charging base all the time. The problem is that after a week or so, the green light on the top turns to AMBER and the only way to correct this issue is to take it off charge, run the battery down a bit and then plug it back in to get the light on the top to turn green again. Resetting the unit does not help - what can be done about this? Is this normal and should I just leave the Revolve plugged in all the time? Thanks!
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12-31-2018
05:23 PM
I would also like to see SONG TITLES and ARTISTS on the display of the Bose Home Speaker when listening to SiriusXM and TuneIN. I did see them once in a while one day last week. Hopefully in 2019:-)
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12-29-2018
05:42 PM
I was wondering if we could get a STEREO IMAGE ENHANCER added to the Bose Music App along with the BASS and TREBLE settings? This new feature would be great to have if I want to move my new Bose Home Speaker 500 around my home and “widen” the stereo image - please consider adding this feature on a future update and thank you very much!
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12-29-2018
05:34 PM
I was wondering if we could get a STEREO IMAGE ENHANCER added to the Bose Music App along with the BASS and TREBLE settings? This new feature would be great to have if I want to move my new Bose Home Speaker 500 around my home and “widen” the stereo image - please consider adding this feature on a future update and thank you very much!
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12-29-2018
05:16 PM
1 Like
Yes, I also have an old account that I wish to also delete - please provide the steps and thank you in advance.
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